Voltacon Power Conversion Arvostelua 

395
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Amazing company for all things power and solar, both at home and for our motorhome. Highly recommended, excellent communication, fast delivery and almost always have what you need in stock. Email repl... Näytä lisää

Saanut 5/5 tähteä

The Team at Voltacon are the best, especially Andrie, who's patience and expertise is impeccable. Andrie guided me through the installation from start to finish. If your thinking of getting solar ins... Näytä lisää

Saanut 5/5 tähteä

I decided to order 2 Pylontech US5000 batteries to add to my existing 4 which store cheap night rate electricity. I called late on Friday 10th Jan 2025. I dealt with Andrei from the Voltaconsolar.com... Näytä lisää

Saanut 3/5 tähteä

Item ordered but not received. Sent in a enquiry and got a phone call to explain that the shipment into their warehouse was delayed. In compensation they have offered to refund my shipping costs and... Näytä lisää

Yrityksen tiedot

  1. Aurinkoenergiayhtiö

Yrityksen kirjoittama

Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

395 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 36 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(395)

109 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing products and support

I have an amazing collaboration with Voltacon as the company provides solar panels in UE as well and I get excellent products and support. I really recommend Voltacon as it is a trustworthy company!

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor service and product

We bought a Conversol A10 inverter and solar panels from Voltacon and the inverter went down after 6 months. Fault code 52 D.C. board fault outside warranty. Fair enough sent wiring diagram and asked for their input. Reply was no surge or lightning protection in place ( not shown in my drawing but is in place). You need a new DC board at £250 + £45 fitting, ok asked them to send me the board to fit. No further replies after 5 emails to them, the synic in me says they don’t want to send a board for me to fit as I will find out the problem is elsewhere covered by warranty or is a minor diode or resistor fault that’s a £10 fix. DO NOT BUY FROM THESE PEOPLE As an add on I have fitted and commissioned alternative power sources around the globe in secure environments Upto 500 kva so I do know my job!

5. tammikuuta 2025
Oma-aloitteinen arvostelu
Voltacon Power Conversion-logo

Vastaus yritykseltä Voltacon Power Conversion

Hello, first of all the inverter was bought from another person not someone called Emma. Inverter can not be repaired by anyone, there is a level of complexity, I find it unprofessional from someone to judge that with £10 and one diode, the problem will be fixed. You're welcome to try; there are over 150 diodes of different sizes inside the inverter. Error 52 means you need to replace the main inverter board. If you have been quoted this price, I advise you to follow our instructions. No other company in the UK will enter any repairs at this level except Voltacon. Thank you

Saanut 1/5 tähteä

As a customer

As a shop, they are fine, reasonably prices and reasonable delivery. If you want a good, branded battery, or inverter, or panel, then fine.

I got a pack of Pylontech batteries from them which are working fine.

However don't be misled by, in particular, their rebadged Inverters. The Conversol range in particular. We were recommended this and have regretted it as over three months later it's is not functioning as it should and they claim it will, but fail to provide the guidance.

It was bought for our house to store energy and prioritise release from batteries over grid, whilst maintaining a constant power delivery.

Sadly, with over two months trying, this is not the case. For all the promises from Voltacon, the level of support is has not made it capable to work in the ways we need it to. Mainly because the technical support is in China, and the chaps in the UK don't really have the skills.

So far, even with certified installers fitting the kit, and working on set up, I can say that:
- It does not prioritise battery over grid so we are not saving in the daytime
- It does not give visibility on current energy usage in a meaningful and measurable way
- It can only be configured by an app with a very low rating on the App Stores (iSolar)
- It does not charge the batteries easily overnight as it does not have UTC and does not account for daylight saving

So we are stuck with a brick on the wall. What we can see is that this product is basically a rebadged and imported inverter, but it is not adequately supported.

Choose a branded product with a proper app that both the client and installing electrician can use properly or you will be wasting your money.

Edit after Voltacon reply:
The two installers are fully compliant, in fact on Monday (24th March) it was inspected and signed off successfully.

The whole system is fine, other than the Inverter. It doesn't do what it was supposed to do which is what I covered earlier.

My only mistake was buying a rebadged import without knowing what I was getting myself in for - it was recommended by Voltacon for the purposes listed. It has failed to deliver.

The rest of the kit is fine - we just need to replace the Inverter and finally get rid of the iSolar app too.

Voltacon sell a lot of products, it is this specific Inverter that is the thing to avoid. They need to return or liquidate the stock as it is useless.

27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Voltacon Power Conversion-logo

Vastaus yritykseltä Voltacon Power Conversion

We are very disappointed to read your unfair and misleading review on Trustpilot.

For full clarity:

The system supplied by Voltacon was designed and requested entirely by your installers, Mr Farai and Mr Sydney. It was not designed by Voltacon, and we fulfilled the exact specification provided by your installation team.

You, the end user, confirmed and approved the system based on the recommendation given to you by your installers. We acted in good faith to supply the equipment you asked for, in line with the guidance of the professionals you appointed.

If the system does not meet your expectations due to incorrect design or installation, this is a matter you must take up with your installers, as they were responsible for both specifying and fitting the system.

Our technical team has supported you and your installers extensively, including during system commissioning. We even corrected mistakes made by your installers and offered clear instructions to resolve the issues — all of which were outside our official responsibilities as a supplier.

Voltacon has supplied over 15,000 inverters worldwide. Our systems are simple, reliable, and deliver energy independence to thousands of customers. However, we always advise every customer to read the user manual. Operating an off-grid or hybrid system comes with a basic level of responsibility, and customers are expected to familiarise themselves with the manual provided.

We cannot read the manual on behalf of every customer. For issues already covered in the documentation, it is up to the customer to take the time to understand their system. This is part of the learning curve of owning an independent solar power setup.

Voltacon has acted with complete transparency and provided a high level of after-sales support. Your review is unjustified, and it misrepresents the facts. We request that you reconsider your comments or direct your concerns to the parties responsible for the system design and installation.

Thank you,
Voltacon Solar – Customer Support Team

Saanut 5/5 tähteä

no fuss experience

no fuss experience, great packaging and delivery. fast and efficient. all working 100% great supplier throughout with great prices

4. maaliskuuta 2025
Saanut 5/5 tähteä

Great customer service

Great customer service. Andrei was extremely helpful in diagnosing and the issue with my charge controller and promptly resolved the issue!

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Good price but not worth the hassle.

This firm offered a good price for an item which they said was in stock. I asked for next day collection from their premises. An information gap then ensued where I couldn't collect the goods without an email saying they were ready. Their help system is hit or miss, sometimes calls are answered sometimes not. Email is preferred. It took 4 days to get the pre-paid goods ready for collection. When planning jobs saving a few pounds on the cost of goods may not be worth the hassle.

27. tammikuuta 2025
Saanut 5/5 tähteä

Good to deal with

Very helpful on telephone, sorted everything I needed.

9. tammikuuta 2025
Voltacon Power Conversion-logo

Vastaus yritykseltä Voltacon Power Conversion

Steven we really appreciate your trust in our products and services

Saanut 5/5 tähteä

Good service

Easy to use website. Fast delivery.

6. tammikuuta 2025
Voltacon Power Conversion-logo

Vastaus yritykseltä Voltacon Power Conversion

thank you for your feedback, we wish you all the best

Saanut 5/5 tähteä

I needed 2 Pylontech Batteries

I decided to order 2 Pylontech US5000 batteries to add to my existing 4 which store cheap night rate electricity. I called late on Friday 10th Jan 2025. I dealt with Andrei from the Voltaconsolar.com sales team. He confirmed that they were in stock a would be palleted on Monday (80Kg) for collection by courier and confirmed that they would arrive on Friday 17th. Paid by debit card and they arrived 9 am on the day. Excellent communications and I'm very pleased to recommend them. Thanks also to Andrei.

10. tammikuuta 2025
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin