Item ordered but not received. Sent in a enquiry and got a phone call to explain that the shipment into their warehouse was delayed. In compensation they have offered to refund my shipping costs and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing company for all things power and solar, both at home and for our motorhome. Highly recommended, excellent communication, fast delivery and almost always have what you need in stock. Email repl... Näytä lisää
The Team at Voltacon are the best, especially Andrie, who's patience and expertise is impeccable. Andrie guided me through the installation from start to finish. If your thinking of getting solar ins... Näytä lisää
I decided to order 2 Pylontech US5000 batteries to add to my existing 4 which store cheap night rate electricity. I called late on Friday 10th Jan 2025. I dealt with Andrei from the Voltaconsolar.com... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.
Yhteystiedot
VOLTACON Solar Burnsall Road, CV56BU, Coventry, Yhdistynyt kuningaskunta
- info@voltacon.com
- voltaconsolar.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 36 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast delivery endeed.
Knowledgeable and responsive customer…
Knowledgeable and responsive customer service. Great experience, thank you.
fast service ,with good prices.
Good price picked up next day
Purchase of an additional solar…
Purchase of an additional solar battery, easy purchase, with all information required on the website, quick delivery, with good communication all round
Excellent advice and service
My order came in two days, much quicker than I had been advised. The advice I was given was excellent. The equipment is fab quality. Thanks.
Fast and good quality
Excellent
Excellent! Very competitive price for the Solis data logger I purchased, and rapid delivery too. My original one (I suspect non OEM) didn't have reset button (nor inside), so when I upgraded my mesh system to a WiFi6E one, I couldn't reset it. I didn't want to mess about trying to flash it, hence ordered a new (proper Solis) one. Job done, monitoring again (not that we're generating much in December!)
On time and a reasonable price
Great service as always
Good customer service, prompt delivery, good communications, great prices - hard to fault Voltacon!
Very competitive on prices
Very competitive on prices, so a good supplier to use. Excellent service on the whole. I did have an issue with the item purchased but this was very fairly delt with by Voltacon. The only downside was it took a couple of weeks to resolve, but good positive outcome was achieved.
A bit fiddly to set up.
A bit fiddly to set up and the instructions were microscopic. Once we rrealised that the phone app would lead us throught the process it was much easier.
Extremely fast delivery.
Extremely fast delivery & item was exactly as described. perfect.
Fast shipping and helpful after sales…
Fast shipping and helpful after sales, what’s not to like! Thank you… :-)
Great company would use again
Great company units took a while to arrive but I think they came from manufacturer but was kept informed.
Andrei was very helpful thankyou.
Demanding Extra Money after Invoice Paid
Asked for a delivery quote to a specific mainland Highlands address. Received and accepted quote, requested an invoice, paid. Today received request for additional surcharge due to location. Explained that not only was this a violation of UK trading law (demanding more money after an invoice has been paid), but it is contrary to their own online terms. Explained I would not be paying. Have just received this message: 'Hello, I understand that our sales man created an order for you, is this right? In this case he will have to pay for the mistake, we will send you the good tomorrow but someone else will be penalised the £45.'
This has to be the least professional mail I have ever received from a company. Standards certainly have fallen. I have replied giving them the option to refund my money. I am referring this to Trading Standards. Stay tuned. Update. Having explained I had left a Trust Pilot which I would be happy to update as things processed, I Just received this: 'better to modify it now otherwise i need to cancel the order, this is not appropriate you are rushing to accuse us : trading standards, trustpilot, etc, is this how you handle your suppliers?'
Er, yes. Poor service = poor review. But to receive an overt threat that my items would not be sent until I modify this review is outrageous. Trying for a refund. Stay tuned.
Latest reply is that items will ship. If anyone, especially Trust Pilot staff, would care to see the actual emails, they are available on request. It seems that in Voltacon's eyes mentioning Trading Standards is a threat. I believe they are there to protect both trader and buyer and I will not be intimidated into either withdrawing any complaint I might choose to make nor removing this legitimate review. The fact that they have had to ship the order at the price agreed clearly seems unfair to them.

Vastaus yritykseltä Voltacon Power Conversion
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