Volknode Hosting Arvostelua 

I purchased a server from VolkNode on August 24–25. Until September 9, the server worked practically perfectly. The prices are reasonable, roughly around the middle of the market, and their support initially helped me quickly - my server was set up in about an hour and a half.

Everything changed on September 9. I woke up and found that my server was completely unreachable. I contacted support and asked for a reboot. After checking the server, they told me that the problem was not on my side and not on their side either, but on the side of their upstream provider. They specifically told me that most of the servers in that datacenter were affected and that it was a multi-server provider outage. They also told me that my data was safe and that I would be compensated for the downtime.

I kept waiting and contacting support for updates. On September 12, they confirmed that my server was still unreachable and admitted that four days of downtime was unacceptable. They offered three options: wait for recovery, rebuild me on another working machine, or give me a refund.

The most important issue for me is my data. I clearly told them that I would agree to a replacement only if all of my data could be transferred to the new server. I do not need a completely different empty server. They acknowledged this and said that they would not wipe or reinstall my existing server and that the data would be copied once the original machine became reachable.

On September 15, they reported 100% packet loss and no response on RDP or any of the tested ports. They also said that traffic was reaching the datacenter network and then stopping there.

On September 16, I explained that for several days I could sometimes connect through RDP in the morning, but literally a second later the internet connection would disappear and I would get disconnected again. On September 17, they said the upstream provider was investigating the VPS/node and network connectivity.

On September 19, they offered to migrate my server to another node. I immediately repeated that I would only agree if all of my data was transferred as well. Since then, I have received no further response from them. As of September 22, they have not replied for three days.

Today is September 22, meaning it has been 13 days since the outage started on September 9. My server has effectively been unusable for almost half of the period I paid for.

They have said that they can refund me, but that is not what I need. I need my data. The problem is not simply the $6 I paid - it is that I paid for a server, stored my data there, and now I have spent 13 days without proper access to either the service or my data.

At this point, I cannot recommend purchasing a server from VolkNode. I have been without proper access to my server and data for 13 days, and despite repeated promises and updates, I still have no working solution. They offered a refund, but that does not solve the main problem because I need access to my data. For now, based on my experience, I would not recommend buying a server from them.

Estoy creando mi sitio web por primera vez y me puse en contacto con el atención al cliente para que me asesoran. Me respondieron muy rápido y fueron muy pacientes y se tomaron el tiempo necesario para darme la información necesaria y los datos correctos. No dudaría en recomendar está empresa.

He probado varios proveedores de hosting, pero este se lleva la corona. Su soporte técnico siempre está listo para ayudar, y su enfoque en soluciones rápidas garantiza que mi sitio web esté siempre en línea sin problemas.

Escribí mal mi correo electrónico al registrarme, el soporte corregido es súper rápido e incluso se ofreció a instalar el modpack en mi servidor, súper satisfecho :)

Excellent service, one of the best hosting companies I've hired.

Extremely fluid and fast customer service.

10/10.

Best Hosting and WHMCS Experience. The WHMCS license is very affordable and much more than you can get anywhere else.

Awesome service, bought there WHMCS service and it was very cheap and very fast response time! Had some problems on my end and they where fast to help me fix the problem!

Shield Node is perfect in my opinion! The support is great and the services work instantly and without any problems. I would love to buy more products here.

Support was very helpful and fast!! Awsome!

Bought a whcms license from them their support was fast and helpful I would defiantly recommend.

Aswome this is real your license will never expires
he helps you with the install if you get issues i recommend this.

Cheap & Fast, eveything went smoothly ! Nothing bad to say !

Excellent service and very happy with VolkNode. It makes a huge difference when you can contact a service provider instantly via chat, and the guys at VolkNode get everything sorted straightaway. Thanks so much!

Awesome service! Do not hesitate to deal with. The team did not give up until the issue was resolved which gave us peace of mind. Huge vouch

Excellent service, very good web hosting

Excellent Service and response time.

I use many well known hosting companies for my clientele but I must say This is my preferred Host for integrating with the WHMCS billing portal.

Thanks Guys

As always, the team at shieldnode hosting is responsive and provides the best care. I have been a customer with them for more than 1 year and have never had any problems. They are always happy to help no matter what the issue is.

This company is serious, the treatment is the correct and the services are good. I don't have any problem with this company. 100% recommend if you want a good company with good prices and services