VIVO Body Studio Arvostelua 380

Marina is so helpful and explained everything she was doing.
I've visited the Cardiff studio a few times and I can not fault it.
Marina was happy to discuss other treatments at my request.
I've also seen an improvement in my skin over the last 6 months.
I had Hifu.

Had the pleasure of meeting Isabel at a recent ladies treatment. Isabel explained fully how it work each step of the way and reassured me throughout. Explained after care very well and I’ve booked in again for a follow up treatment as I felt so at ease.

Taylor was amazing! She really was kind and talked me through my nerves throughout the whole experience. She really made it easier ill be coming back but only if it's with Taylor 😁🩷

Mariam is great! She is very helpful, kind and detailed in her work. She explained everything very well.

I had a HIFU treatment with Taylor.
As usual she is a consummate professional.
Her knowledge and skills are outstanding.

Booking & Arrival:
The appointment was easy to book via Fresha, which confirmed that my treatment would be with Rayanne. However, when I arrived at the studio, there was no receptionist or anyone to greet clients — just a small waiting area downstairs from the hair salon. This felt a little disorganised and unprofessional. I was also surprised to learn that I would be treated by someone else (Diana), without prior notice. A heads-up about this change would have been appreciated.

Practitioner Experience:
Diana was friendly and personable, and she did help put me at ease before the treatment. She explained that although a free HIFU Upper Lift and Chin Reduction were advertised with the treatment, she had already decided not to perform the HIFU due to overlap with the fibroblast area. I wasn’t too bothered by this, as I didn’t feel I needed it, and she also advised against chin reduction due to having HarmonyCA 8 months ago in the jawline — which I appreciated. That said, it would’ve been better to be informed ahead of time if parts of the treatment were going to be declined, so expectations could be managed — or at least offered an alternative.

Upselling & Aftercare:
Before starting, Diana tried to upsell their C-Tox serum as aftercare, which was not included in the price. If this serum is essential, it should be part of the treatment package — I found the sales pitch off-putting, especially at the start of the appointment. I came for a specific treatment and would have preferred a focus on that rather than add-ons.

Treatment Experience:
Numbing cream was applied properly, and I felt it working quickly. The 30-minute wait was fine, and I was relaxed. The fibroblast treatment itself was generally okay — though I noticed that the “spectacle-style” dot pattern she used wasn’t what I had seen during my research. She said it was tailored to my specific needs, which I understand, but the pattern was also slightly uneven between both eyes, even though my eyes were fairly symmetrical to begin with.

Additionally, there was no pre-marking or mapping of the area — it seemed to be done by eye in the moment. I believe marking the treatment zones more precisely beforehand would improve accuracy and boost client confidence. Two issues I wasn’t pleased about: some of my eyelashes were singed by the plasma pen — this really shouldn’t happen and shows a lack of care in protecting delicate areas. Also, the plasma pen cut out a few times, which disrupted the flow of treatment — equipment should be in perfect working condition.

Overall Impression:
It wasn’t a terrible experience, but it wasn’t great either. I appreciated Diana’s cautious approach and her friendly manner, but communication could be improved, as well as precision in treatment technique and setup. I’m holding off on judging results until I’ve fully healed — I’ll post a follow-up in a few weeks with how the outcome looks.

Diana was thorough and patient, great service

I just had an appointment with gemma, she is amazing and made me comfortable as it is my first time.
She explained me the procedure all thoroughly and gave me such a great confidence.
Thank you so much.

The staff were polite, but the overall experience was disappointing. I tried calling several times on different days to reschedule, but no one answered. Only after I said I would leave negative feedback did someone finally call me back.

The website didn’t work for rescheduling either. On the day of treatment, I arrived at 1:00 PM and waited, but the machine wasn’t working until 1:25 PM. Then I was told the session was over at 1:40 — even though it was supposed to last over 30 minutes. It felt rushed and unprofessional.

Based on this experience, I wouldn’t recommend this clinic.
Sheffield

I had done hifu with Rayanna at Vivo body studio. She was wonderful and explained the treatment so well to me. I will definitely come back and only have it with her. Please pick rayanna to do all your treatments! Thank you rayanna

Another great experience at the ViVO Studio.
Gemma was absolutely wonderful.
Very professional and attentive.
I would highly recommend the HIFU and radio frequency treatments to everyone.

Gemma was great full of information & also made me feel welcome & comfortable. Would definitely recommend.

I went to the Nottingham clinic on collage Street a minute walk from the playhouse . The clinic was very clean . The treatment was done by Heather. I had HIFU treatment on my face, neck, chest , arms , and upper legs . I wanted to wait a few weeks to write this review . I can start to see a difference in my skin already the fine lines look less noticeable on my face , neck and chest. I will go back for a second treatment on my arms and legs because my skin is more saggy on these areas . I can see an improvement on my skin texture . The treatment it self was pain level 4 meaning 1 is not painful and 10 painful . I was always informed when the carriage was changed and might feel the treatment at times . After treatment was given advice on aftercare.. I am pleased with the results I’m seeing so far after a few weeks.

I had my appointment today with Gemma at Portman Square branch in London, I was delayed so I informed their online receptionist who are very accomodating, due to central line not working so I had to travel by bus and another tube line.
When I got to Portman square branch as always Gemma was very polite she give me time to chill and had offer me some water. Gemma was so gentle with all my treatment as she is very familiar that I am very sensentive, she always reassure me and tried to talk to me about the treatment involve.I always enjoyed my treatment with Gemma she is very polite, gentle and accomodating and I have a very good rapport with her. I will never ever go to a Therapist -Gemma you simply the Best. No Gemma no treatment for me. Look after Gemma she is a Gem.

Thank you Vivo, Gemma and reception team for today’s service will be back in 6 month time as I have completed all my treatment to date. Be sure Gemma is their waiting for me.

Isabel was amazing while doing my HIFU facial and neck. She kept me updated at every stage of the process, addressed any concerns and worries, asked each time before increasing the machine and put me at ease. I will be going back for follow up treatment in 6 weeks time.

My experience was great with Vivo body studio at Newcastle, the staff very kind and helpful especially Isabel, she is lovely girl. I am very happy the clinic re open again
Highly recommended
Athar Hussein

Had appointment with Isobel for fat freezing treatment .
She was professional and polite and very friendly .
Explained what the treatment was , what to expect.
The clinic was very clean and hygienic .
The treatment was weirdly relaxing
Can’t wait for next appointment and get closer to a slimmer me .

Really good communication and super helpful staff. I was talked through everything and made to feel really comfortable.

Rayanna did my treatment today she was amazing, honestly so so lovely. I’ve had this treatment performed by 3 different people now and she was definitely the most knowledgeable, pleasant and accommodating. So professional and kind x

Dianna was very sweet and gentle during the whole procedure! She made the session so comfortable and I cannot wait to have my next hifu treatment with her :)