VisionAid Magnifier Arvostelua 

I cannot believe this company's incredible customer service! These magnifiers are by far and away the best I have ever used. Light in weight, comfortable, two light settings and the best magnification i have seen. So when they broke I was gutted but love them enough to buy another pair. I emailed
customer services to tell them my problem in the hope of informing their design team and they responded by sending me a brand new set. They have definitely made me a lifelong customer. They are so vital to the tiny cross stitch that I do. Absolute game changers.

I had an issue with the main unit and in the case is a manual card so I contacted vision aid who are in the USA I had contact back 2days later from John who asked for a few more bits of information he then ordered a new one to be sent to me he was so supportive so I would give him 5 stars
The unit is a god send if you are doing models as it has 5 different levels of magnification so you can see with great detail
The light has two settings low and high and the glass can be moved close or away from your eyes
The items are all housed in a great case to keep everything together
I would recommend this to anyone who is a model enthusiast

I love my magnifying glasses, they have made doing intricate handiwork a breeze; I use them for hand sewing, beading, making jewellery, anything close up. My kids tease me about looking like the doll maker from Toy Story 2.

I dropped them recently and damaged them, but was pleasantly surprised to find out that I could get a few parts and fix them good as new.

John and his crew are great, no hesitation in recommending the glasses or the business.

I love the product. Just what my old eyes needed for working on counted cross stitch projects!

Happy with my product and I was kept informed for the whole chipping process.

Our original glasses wouldn’t charge. We contacted the seller and they sent us a replacement pair that work perfectly.

John was great to work with!

Why is this coming from China when you say you have several places in the US to ship from. It's about time the US stops Products from China. I expected this to be here this week not 6 weeks from now. I need my magnifier glasses now. Guess I'll have to trash these and buy something else.

After a small problem with the USB cable, the seller sent me a device that works properly and will help my septenary eyes. Thank you for your efficiency in solving this small problem.

excellent customer service and quick response

Ordered new glass for one I broke. Exactly as the original. Was happy to see that it appears every part for these lighted magnifying glasses can be ordered from this sight when repairs are needed.

wonderful experience: I was constantly informed throughout the entire shipping process

This is one of my best purchases. It’s so light and easy to use. I can use it anywhere. Fantastic product, and now that I have discovered that you can buy replacement parts, it’s even better.

Great customer service. Had a minor issue with my original pair, new ones here in a few days, all good.

This led magnify light is fantastic for my aging eyes. I've tried other products, but this magnifier with the led lights exceeded my expectations. I also love the built in stand. Had a small issue but it was quickly resolved with help from product support.

They replaced one that has a scratch with no problem at all. Shipping really fast too. Thanks

Original lead split , Amazon no help but contacted the company and after excellent updates on the replacements received not one but two replacements

Vision Aid not only makes an amazing product but their customer service is just as exemplary!

Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.

My wife bought these for cross stitching and loves them.

We had an issue when they stopped changing but we contacted the company and couldn’t have been more pleased with their speedy reply, response and solution.