Vinylflooringdirect Arvostelua 

124
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy to order good communication awaiting delivery in November. Will add further review after that. But well done in the meantime thanks

Saanut 1/5 tähteä

Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Näytä lisää

Saanut 5/5 tähteä

I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Näytä lisää

Yrityksen tiedot

  1. Lattiamateriaalit

Erilaisten ulkoisten lähteiden tuottama tieto

Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

124 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 83 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(124)

30 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

High value and quality fits materials…

High value and quality fits materials and look

2. huhtikuuta 2026
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Saanut 5/5 tähteä

Haven’t put them down yet but they look…

Haven’t put them down yet but they look great and seem very solid so should make a very nice and firm floor.
I collected the tiles from the warehouse and the collection was seemless.
Very efficient.

5. maaliskuuta 2026
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Saanut 1/5 tähteä
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your feedback. We’ve checked our records and cannot find any order under your details. To ensure your safety and avoid any potential scams, could you please double-check that the order was placed with us?

If it was, please send us the PayPal transaction details so we can investigate further and resolve the issue. We want to make sure this is sorted as quickly as possible.

Saanut 3/5 tähteä

Sent the wrong sample reordered the…

Sent the wrong sample reordered the right one which has a marble effect black vein sent me plain piece of flooring with no black vein anywhere

29. tammikuuta 2026
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

We’re very sorry for the confusion with your sample. Some pieces may not show the black vein as prominently due to the way the flooring is cut, which can result in natural variations. We understand this can be disappointing and appreciate your patience.

Please contact us directly, and we’ll be happy to help ensure you receive pieces that meet your expectations.

Saanut 5/5 tähteä

Good aftercare

Good customer aftercare , Nice friendly people on the phone

29. tammikuuta 2026
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

We appreciate your kind review!

Saanut 5/5 tähteä

I ordered two tile samples.

I ordered two tile samples. They were so quick on arriving and packed well. Thank you for your service.

9. joulukuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

We’re so happy you enjoyed it

Saanut 1/5 tähteä

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

28. elokuuta 2025
Saanut 1/5 tähteä

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

9. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Sample from VFD

I have only ordered a sample from company which was delivered quickly the product looks good quality

28. elokuuta 2025
Oma-aloitteinen arvostelu
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for taking the time to rate our service.

Saanut 5/5 tähteä

Quick delivery of samples

Quick delivery of samples. Excellent quality from what we saw. Seems easy to click together.

27. heinäkuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Saanut 5/5 tähteä

I ordered some samples of LVT floor…

I ordered some samples of LVT floor they were quick to arrive. They look and feel really good quality. The only problem is I can’t decide what colour I want.

28. heinäkuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Saanut 5/5 tähteä

Perfect

Really good quality product beautiful colour true to website excellent value for money

4. kesäkuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Saanut 5/5 tähteä

Received sample thanku

Received sample thanku. With old fashioned pine furniture it didn't match my decor so now looking for colour on the floor.

7. kesäkuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

Saanut 5/5 tähteä

We got a free sample

We got a free sample, very good quality better than expected. Glad we got the sample as colour was not right for what we wanted when we put it down.

30. toukokuuta 2025
Vinylflooringdirect-logo

Vastaus yritykseltä Vinylflooringdirect

Thank you for your time and for taking the time to rate our service.

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