Vincent Burch Mortgage Services Arvostelua 

564
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Leroy and Janice were absolutely brilliant throughout. The team were proactive in contacting me for the whole the process and would update me when better rates came available. Easy to work with, and n... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Leroy and Tabitha did an excellent job arranging our remortgage, showing great flexibility and patience when we changed our approach to raising funds partway through the process. From start to fini... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Can't recommend Matthew, Liam and Janice at Vincent Burch more. Matthew was my lead broker and made my life so easy by pre-empting most of my questions and remaining one step ahead of me throughout th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A very easy to use service with fantastic support from the entire team at Vincent Burch. From finding the best mortgage for my property to helping set up my personal insurance, they made the stress of... Näytä lisää

Yrityksen tiedot

  1. Asuntolainaneuvottelija

Tietoja yrityksestä Vincent Burch Mortgage Services

Yrityksen kirjoittama

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

564 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(564)

133 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

We had a fantastic experience working…

We had a fantastic experience working with Vincent Burch. Communication was excellent throughout the entire process — every question we had was answered clearly and quickly. They were always approachable, making us feel comfortable asking even the smallest questions. Their clarity and patience in explaining each step made everything feel straightforward and stress-free. Whenever issues arose, they were quick to clarify and guide us with confidence. We couldn’t have asked for better service and highly recommend them to anyone looking for professional, reliable, and friendly mortgage advice.

6. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

New mortgage

Richard helped us secure our new mortgage on our dream home and also a new home insurance policy.
I can honestly say he was brilliant from day 1, very open and honest and was always very responsive to any queries (which I had a lot of).
I would recommend Richard to anyone looking to get a mortgage or remortgage.
Very happy customer.

10. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid unless you have a simple remortgage!

I asked them help me exit a complex bridging loan.
They assured me they could do it.
I spent over a month going over everything with them, giving very detailed accounts intos the 2 securities that needed mortgaging.
They then decided they couldn't help and went on the defensive, accusing me of not being transparent with them!
Now they are not returning my calls or emails.
Very unprofessional company!

14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vincent Burch Mortgage Services-logo

Vastaus yritykseltä Vincent Burch Mortgage Services

Good Day,

Initial contact was made with ourselves as you needed assistance with exiting your bridging finance (which we did not originally arrange for you). We spent 2-3 months trying to obtain the required information and documentation from yourself so we could proceed. After initial positive indications from a lender, a more in depth conversation led us to the point where we reached out to you, confirming the lender had concerns over potential property value and rental value. This, combined with the amount of time left to complete the deal, led your appointed Adviser to contact you and confirm we would not be in a position to complete the process in your required timeframe. Three weeks passed, and then you contacted us to confirm you wanted to proceed (you claimed you disregarded the email as 'just frustrations on your Adviser's part'). Your Adviser is not currently in the office and since you reached back out to ourselves we have again reiterated that we are unable to assist you with this transaction. We have revisited the situation for you, we have held in depth discussions with the lender in question, and we have even provided you valuation quotes - everything we can do has been carried out. We have been transparent in relation to timescales, and we have also been in contact in with you at every point in your journey. As an experienced and well regarded mortgage brokerage, we take our service and our standards very seriously. If you would like to discuss this matter further, I can be contacted at steven@vincentburch.co.uk

Saanut 5/5 tähteä

Matthew Barrett is the professional mortgage advisor

Matthew Barrett, the mortgage advisor from Vincent Burch I met in an expo show and has been my mortgage advisor for almost a decade. You cannot possibly find a better mortgage advisor in town , he has profound knowledge and understanding about what is the best for his clients .

11. marraskuuta 2025
Saanut 5/5 tähteä

Quick & helpful

We are first time buyers and Matt was very helpful with sorting our mortgage. He was always quick to reply, and answered all of our questions. Would definitely recommend

8. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Mine was not an easy mortgage!

Mine was not an easy mortgage to obtain, for a whole variety of reasons, but the team at Vincent Burch went above and beyond to find me a deal which worked for my circumstances.
I'm very grateful for that.
A highly professional and effective company to deal with.

6. marraskuuta 2025
Saanut 1/5 tähteä

Avoid the company

Avoid the company. They don't do any due diligence on any paperwork you send them that they request. The broker made me pay surveyor fees several times only for the lender to come back to reject because paperwork didn't match with lender requirements even though the brokers said everything was fine. When they don't think they can help, they avoid your emails, calls and messages. Still waiting for amended surveyor documents to be sent to me as promised but again ignoring me completely. Left out of pocket £3k and 6 months wasted. Do not deal with Liam, Matthew and Jack.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vincent Burch Mortgage Services-logo

Vastaus yritykseltä Vincent Burch Mortgage Services

Good Day Karim,

As an experienced mortgage brokerage, we factor in each client's individual needs on every single application which we process and we will also check with a lender prior to submission to check criteria and the lender's appetite to lend. Despite this level of diligence, there will be instances where an application is declined due to the third party involvement (Underwriter, Valuer or Solicitor). Also, if material facts come to light post submission which we were not aware of, then this can also affect the outcome of an application.

It is evident from our many positive reviews that we typically offer a very good service. We appreciate feedback from our clients, we take any instances of dissatisfaction seriously and these will be investigated thoroughly. If a client would ever like to contact us about the service they have experienced, then they can email either vincent@vincentburch.co.uk or steven@vincentburch.co.uk or alternatively call us on 01603 340 644.

Saanut 5/5 tähteä

Excellent Service from Gary Boorman

I always work with Gary Boorman for my mortgage needs, and I couldn’t be happier with the experience. Gary is professional, knowledgeable, and incredibly helpful throughout the entire process. He always takes the time to explain everything clearly and makes what could be a stressful process feel smooth and straightforward.

Thanks to his hard work and dedication, my remortgage with Vida Loans was completed successfully. I truly appreciate all his help and would highly recommend Gary to anyone looking for reliable mortgage advice and outstanding customer service.

Nick

16. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

One the best mortgage services..

This is one the best mortgage services I have found so far. Last year we needed to remortgage our one of the investment properties. As we progressed remortgage got into variety of legal complications. At one stage we decided to cancel the mortgage application but Darren & Matthew at Vincent Burch are such clairvoyant gentlemen that they kept it on hold for a while. Later on we realised that only the mortgage deal Matthew found was the best and upon request it was further revealed that we had still some time left with that original application. We immediately started wheels in motion, meanwhile Darren kept everything on top with continuous communication with lender. With all complex legal matters resolved finally we managed to complete. Thank you Matthew and Darren !
Kind regards,
Vasant

7. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is a truly impressive company

This is a truly impressive company. They were responsive to all of our needs, and arranged calls outside of office hours when required. The cases (we had 2 mortgages being worked on concurrently) were handled professionally, and whenever we called we seemed to be more than just a number to them - all of our details seemed to be remembered without us having to go through lengthy reminders.
On both mortgages, there were legal delays, meaning that better deals became available. Staff at Vincent Burch offered willingly and without grumble to source improved offers for us, and resultant savings.
We really can't speak any higher of a mortgage broker. Wonderful company staffed by wonderful people.

29. syyskuuta 2025
Saanut 5/5 tähteä

This is the second time Vincent Burch…

This is the second time Vincent Burch have conveyed our mortgage process.
Very happy with their service.
Fast, efficient, reliable, friendly company who we would recommend highly. I will use their services in future.
Thank you.

1. lokakuuta 2025
Saanut 5/5 tähteä

A exceptionally professional and efficient 5 star service.

I received a first class service from start to finish at Vincent Burch. Another mortgage broker hadn't been able to find me the product I needed but James at Vincent Burch worked extremely quickly and efficiently to get me the right mortgage and therefore I secured the property I wanted. He was very patient with me throughout the process with certain aspects I wasn't sure about and explained everything very clearly. A 5 star service with a company I would highly recommend. Thank you all at Vincent Burch.

29. syyskuuta 2025

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