Vibe Adventures Arvostelua 

26
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Highly recommend this private tour with Vibe Adventures! Our guide, Sal, picked us up right on time and was so personable from the start. He is incredibly knowledgeable and made exploring the Anthropo... Näytä lisää

Saanut 5/5 tähteä

Ari was an amazing guide for our tour of the National Museum of Anthropology and Chapultepec castle in Mexico City. Her narrative about the history of the region really set us up well for all the site... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

My husband and I did a two-week trip from Mexico City to the Yucatan with Vibe Adventures. This trip was executed very poorly. First, it took 2 weeks for the company to confirm my reservation. I was o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Vibe Adventure arranged for a wonderful day trip to see the monarch butterfly migration at Piedra Herrada. Ed, our guide picked us up and drove about two hours outside Mexico City. It was about 2 1/2... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Kiertomatkatoimisto
  3. Kulttuurimatkojen järjestäjä
  4. Kuumailmapallolennot
  5. Matkatoimisto
  6. Matkatoimistot

Yrityksen kirjoittama

Vibe Adventures is a small-group adventure tour operator with a goal to help young & active people discover this world in the most interactive, authentic & fun way! #TravelWithGoodVibes


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

26 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(26)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

10/10

Ari was an amazing guide for our tour of the National Museum of Anthropology and Chapultepec castle in Mexico City. Her narrative about the history of the region really set us up well for all the sites we saw even later in our trip and her recommendations for things to do, restaurants, and places to visit afterward were fantastic!

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your tour of the National Museum of Anthropology and Chapultepec Castle with Ari.

It’s especially lovely to know that her knowledge of Mexico’s history enriched the rest of your trip and that her recommendations helped you discover even more great places to visit and dine. We’ll be sure to share your kind words with her!

Thank you for choosing Vibe Adventures. We hope to welcome you back for another memorable experience in Mexico!

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

Fantastic Private Tour with Sal!

Highly recommend this private tour with Vibe Adventures! Our guide, Sal, picked us up right on time and was so personable from the start. He is incredibly knowledgeable and made exploring the Anthropology Museum and Chapultepec Park a great experience. The best part about Sal is his attitude, he genuinely seemed to enjoy the visit just as much as we did, which made the day feel really special. Great guide, great company, and an amazing tour.

30. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I wish I could give this company and…

I wish I could give this company and especially the tour guide, Sal, 10 stars!
They are honest and Frida is a great responder via email, text and phone.
She helped us set up a 10 day private tour, which she said was “doable”.
Sal, our private tour guide, made it happen as he was always going the extra mile for us.. He treated us like we were family. He made sure we did everything we’d hoped to do as well as made sure we enjoyed the Mexican culture and history. Don’t hesitate to use this company. Also, request Sal for your guide as he is the best private guide we have ever had in our 57 years of traveling internationally.

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommended

Highly recommended! Vibe Adventure truly captures the spirit of travel. Their personal approach and genuine care for every traveler make all the difference.

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Magical experience

De tour is geweldig. Het vervoer is goed geregeld door op een locatie af te spreken. De gids reed netjes. Vervolgens op de plek aangekomen, kwam er nog een locale gids bij om nog meer uit te leggen over het gebied en de vlinders. Zij namen beide de tijd om vragen te beantwoorden en er was ook ruimte voor humor. Heerlijk gegeven en nog Axelotl bekeken.
Top tour!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst tour and customer service we have…

Worst tour and customer service we have experienced in over 50 years of travel and 100+ countries we have visited.

We wanted to visit Cacaxtla ruins in Tlaxcala and Vibe Adventures offered a relatively expensive tour, but that covered what we wanted to see. We booked the tour a couple of months in advance and everything was going as expected for our December 30th, 2025 tour to Cacaxtla and other sites in Tlaxcala.

Our driver (top service) and our guide showed up in time at our hotel for our group of 9 people. We got on the van and maybe 20 minutes into the drive and on our way to Tlaxcala, the guide casually told us that Cacaxtla was closed because the ceiling protecting the archaeological site had collapsed a couple of weeks before and it had not been repaired. She offered to take us to visit some other sites in Puebla, which we had already visited before.

We had no other option. Vibe Adventures never bothered to contact us to inform us that the archaeological site was closed. They ruined our trip for which we paid a lot of money.

Upon our return to our hotel we check on Internet, on the Government official web site, social media, etc. No mention whatsoever of the collapsed ceiling.

There are two possible explanations: 1. The accident was true (even if the site was shown as open in social media and official web page and no mention was made of any kind of mishap) and Vibe Adventures did not bother to contact us and mention that the tour we had booked was unavailable, or 2. The guide lied to us and came up with this story because for some unknown reason she did not want to go to Cacaxtla.

We sent an email to Vibe Adventures requesting an explanation. We never heard back from them, which leads us to assume that this was just a scam.

So far we have no idea what happened. Everything seems to indicate that Cacaxtla was open and the guide simply did not want to take us there.

We will definitely never use Vibe Adventures services again. Perhaps, after going public with our terrible experience, they will finally have the courtesy as to reply with an explanation, perhaps a refund.

30. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Dia de Muertos in Mixquic not to be missed but you pay mainly for transport

Experiencing Dia de Muertos in San Andres de Mixquic is a once-in-a-lifetime experience that is not easily done without a tour. This tour brings you to this festive little town, but not in small groups but with big tour buses. The start was chaotic, no headcount, no ticket check. This resulted later in missing persons making the bus leave 45 min late to go back. Communication also was chaotic in the WhatsApp group from the company's side.

The village is festive, and very busy. We arrived around 4.30. The guides try to explain you a little bit about traditions but it is too busy to hear everything. The best thing was: our guide made sure we were at the pantheon well before sunset. After sunset you spend an hour or more in line to get into the pantheon. The famous offers and lights are most beautiful at sunset and right after in my opinion. Very special to be a part of. But it is véry busy inside. Families trying to reach graves struggle because of the many tourists. You don't have a lot of free time to enjoy the celebrations and have dinner, because in order to be back at the bus by 8 you have to make your way out of the cementery and food market by 7. Of course some people got lost/stuck making all others wait. We eventually arrived back at 11.30 PM.
Some people decided not to wait until the bus leaves and took an Uber back for around 25 dollar/500 MXN.
This shows that it can be organised by yourself as well, since you mainly pay ( a lot) for comfortable transport.
I would not have missed it for the world but would consider either booking accommodation in Mixquic or going by Uber next time.
Make sure you book for the 2nd of November, other days there will be no candles.

2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hi,

Thank you very much for your detailed feedback and for sharing your experience. Indeed, Mixquic becomes extremely crowded during the Day of the Dead celebrations, and under such conditions, guides have limited opportunities to provide in-depth explanations on-site — though they always do their best to share information along the way and during calmer moments.

This year, due to logistical complications, we had to operate with a larger bus instead of smaller vehicles. However, the total number of travelers was divided between several guides to maintain manageable group sizes and ensure a more personal experience.

Regarding the return delay, we had to wait for a few participants who got lost or delayed in the crowded area to avoid leaving anyone behind. We understand how this can be frustrating and will take your feedback into serious consideration to improve coordination, communication, and departure logistics for next year.

We’re glad you still found the celebration itself meaningful and appreciate your understanding of the unique challenges of organizing tours during such a massive cultural event.

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

Great experience

Great experience! Also, ximeda was super helpful and everything went super easy. Would do it again! X

23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hi Nora Sophie,

Thank you so much for your kind words! We’re really glad to hear you had a great experience and that Ximena was so helpful throughout the process. We’d be happy to welcome you again anytime!

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

La atención al detalle es lo mejor

La atención al detalle es lo mejor. La variedad de tours y experiencias es lo que hace único a Vibe

20. syyskuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hola Alejandro,

Muchas gracias por tu comentario. Nos alegra saber que valoras la atención al detalle y la variedad de experiencias; trabajamos mucho para que cada tour sea único. ¡Gracias por elegirnos y esperamos verte pronto en otra aventura!

Saludos,
Equipo Vibe Adventures

Saanut 5/5 tähteä

Me encanta

Me encanta lo profesionales que son, sin duda volvería con ustedes. Gracias a Frida y Xime por todo

5. lokakuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hola Alejandra,

¡Muchas gracias por tu mensaje! Nos encanta saber que tuviste una gran experiencia y que el trabajo de Frida y Xime hizo la diferencia. Será un placer recibirte nuevamente cuando quieras vivir otra aventura con nosotros.

Saludos,
Equipo Vibe Adventures

Saanut 5/5 tähteä

Avaliação

Avaliação: ⭐⭐⭐⭐⭐

“Tive uma experiência incrível em Teotihuacán com a Vibe Adventures! Desde o início, o atendimento foi muito atencioso e organizado, o que me deixou super tranquila. O guia foi excelente — simpático, profissional e com um conhecimento impressionante sobre a história e a cultura do lugar. A visita às pirâmides foi simplesmente inesquecível, com explicações ricas em detalhes que tornaram tudo ainda mais especial. Recomendo 100% a Vibe Adventures para quem quer conhecer Teotihuacán de uma forma autêntica, bem organizada e divertida. Com certeza voltarei a reservar com eles em futuras viagens!
🎨 Casa de Frida Kahlo (com a guia Ximena)

Avaliação: ⭐⭐⭐⭐⭐

“Fiz o tour pela Casa de Frida Kahlo com a Vibe Adventures e foi simplesmente maravilhoso! A organização foi impecável e a nossa guia, Ximena, foi extraordinária: atenciosa, carismática e com um conhecimento profundo sobre a vida e a obra de Frida. Graças a ela, a visita se tornou muito mais especial e enriquecedora. Recomendo muito este tour para quem deseja conhecer a essência de Frida Kahlo de uma maneira envolvente e autêntica.
🏞️ Grutas de Tolantongo

Avaliação: ⭐⭐⭐⭐⭐

“A experiência nas Grutas de Tolantongo com a Vibe Adventures foi incrível! O lugar é de uma beleza natural impressionante, perfeito para relaxar nas águas termais e curtir a natureza. Tudo foi muito bem organizado pela equipe, desde o transporte até os horários, o que fez com que eu aproveitasse o passeio ao máximo sem preocupações. Foi um dia inesquecível e recomendo fortemente a Vibe Adventures para quem quer viver essa experiência única no México.

23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Olá Cintia,

Muito obrigada por compartilhar avaliações tão lindas e detalhadas! Que alegria saber que você teve experiências maravilhosas conosco em Teotihuacán, na Casa de Frida Kahlo e nas Grutas de Tolantongo.

Ficamos felizes que a organização, o atendimento e o conhecimento dos nossos guias — especialmente a Ximena — tenham feito cada passeio ainda mais especial e tranquilo. É exatamente isso que buscamos proporcionar.

Agradecemos muito a sua confiança e recomendação. Será um prazer enorme te receber novamente em futuras aventuras pelo México!

Um abraço carinhoso,
Equipe Vibe Adventures

Saanut 5/5 tähteä

Zócalo and Cathedral

We visited the Zócalo and the Metropolitan Cathedral and it was something magical. The art, the history, everything in one place. Will visit Mexico City again with Vibe Adventures!

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hi Nina,

Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed your visit to the Zócalo and the Metropolitan Cathedral — it truly is a magical place full of history and beauty. We’d be delighted to welcome you back to Mexico City for more adventures whenever you return!

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

Vibe Adventures magical monarch butterfly day tour

Vibe Adventure arranged for a wonderful day trip to see the monarch butterfly migration at Piedra Herrada. Ed, our guide picked us up and drove about two hours outside Mexico City. It was about 2 1/2 miles walk up to the main area to see the butterflies. The trails are well maintained. We saw butterflies before the top and we were able to take lots of pictures throughout the way. Ed is an excellent guide who made the day fun & found different spots to step off the path & take pictures. It was pretty special to see the colonies of hundreds of butterflies flying in the air around us. Highly recommend this tour to see the monarch butterflies!

30. tammikuuta 2025
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hi Melissa,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the Monarch Butterfly tour at Piedra Herrada. It truly is a magical experience, and we're glad Ed helped make the day fun, smooth, and full of great photo moments. Seeing the butterflies up close is unforgettable, and we’re happy you got to experience it. Thanks for recommending the tour — we hope to welcome you on another adventure soon!

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

Mexico City Historical Centre Tour

Ernesto was a fantastic guide, so knowledgable and a great story teller!

4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Hi Deirdre,

Thank you so much for your kind words! We’re thrilled to hear you enjoyed your Historical Centre tour with Ernesto — he truly is a wonderful storyteller and loves sharing the history of Mexico City. We hope to welcome you again on another adventure soon!

Best regards,
Vibe Adventures Team

Saanut 2/5 tähteä

Very poorly executed trip - great sites, but I would definitely NOT recommend this company

My husband and I did a two-week trip from Mexico City to the Yucatan with Vibe Adventures. This trip was executed very poorly. First, it took 2 weeks for the company to confirm my reservation. I was on the verge of asking for a refund of my deposit when they finally responded to my multiple inquiries about whether my trip was confirmed. For the trip itself, we had only 1 person who served as both the guide and the driver. He did not seem like an actual guide, as he only seemed to have information we could read on the signs ourselves, and also told us many places where people had died. Also, he was not a safe driver - went the wrong way down a one-way street, drove over 90 mph (not kph), and almost hit other cars and pedestrians. The car that we rode all over Mexico in was much too small for the group. We had 6 people and all of our luggage crammed into a small SUV. Some suitcases were in the roof rack, but backpacks, purses, jackets, etc were all on the seats and around our feet. The air conditioning did not reach the back, either, so people in the front were freezing and in the back were sweltering. Most of the hotels we stayed at were of quite poor quality. Also, the itinerary the company sent us linked to better hotels in at least 2 situations, showing that they had downgraded their initial plan. I seriously wonder where all of our money went, as the hotels, site admission costs, gas, and salary for 1 guide do not even come close to what we paid. I enjoyed the sites we saw, but definitely would NOT recommend this company.

16. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Dear Kim,

Thank you for your valuable feedback, and we apologize for not meeting your expectations. Rest assured, we take your feedback seriously and will use it to improve our services in the future. Allow us to address some of the points you raised.

As indicated in the tour description and communicated in our email, "We need 3+ participants to confirm the group tour". Your booking for 2 people was the first, hence the automatic 'pending order' email. Once we received another booking (within 2 weeks), we sent you an email confirming your booking as we had met the minimum number of participants.

Regarding the vehicle, our tour descriptions specify that "the type of vehicle depends on the group size and may include a car, a 7-seater, or a minivan". In your case (5 participants plus the tour leader), we provided a 7-seater vehicle with ample space for luggage, securely stored in the roof box while allowing passengers to keep their personal items, such as smaller backpacks with water and jackets, inside the car for immediate use. Each passenger had a dedicated seat, and the vehicle had an AC system for all rows. We will make sure to check the AC before each departure.

As per booking terms that appeared during the booking, this tour does not involve a 'guide' but a 'tour leader' whose role is logistical (which still involves providing live commentary whenever possible) and not that of the typical guide: "The Company selects experienced tour leaders who give participants maximum information on visited places and destinations in general [...]. However, tour leaders do not have to conduct excursions around visited settlements or at individual monuments if not otherwise specified in the Tour description." We will further specify it in the tour description to provide travelers with the correct expectations and ensure the tour leader is more informed about each place on the itinerary.

Regarding driving, as per the tour leader, he took the wrong street once, which did not have a clear road signal (typical for smaller towns in Mexico). However, he did his best to correct his mistake immediately, safely corrected the route, and took the correct street.

As was communicated during our call and stated in the tour description, "All accommodations are centrally located, tourist-class, locally-owned properties with private facilities in each room," where "tourist-class" means 3* or similar, which together with other elements of this description was met throughout the tour. Also, because we usually stay in smaller, locally owned properties, the list of accommodations for each departure can vary based on the actual availability in a particular hotel, which was the case in this departure. We will further

The price of the tour paid by customers is used to pay all explicit (visible to the customer, like accommodation, transportation costs with gas and tolls, the salary of the tour leader with his accommodations and meals, etc.) but also implicit costs (not always visible to a customer but those that take a significant cut as well: transactions costs, commissions to agencies, salaries of the office team - reservations, marketing, etc.).

Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards,
Vibe Adventures Team

Saanut 5/5 tähteä

Absolutely RECOMMEND

We took a private tour of Coyoacán (including Frida Kahlo Museum) and Xochimilco with Ari last week and it was incredible. She was so knowledgeable, flexible (we were traveling with a baby), and kind. It was clear to us that she had a passion for the content which came through via her storytelling and recommendations.

We would absolutely recommend tours with her (and Vibe) in the future.

15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Dear Debbie,

We truly appreciate you taking the time to share your recent experience with us! Your private tour of Coyoacán and Xochimilco with Ari sounds absolutely fantastic. It's lovely to hear that Ari's knowledge, flexibility, and kindness made your visit so memorable, especially with a little one in tow. We're thrilled that Ari's passion for the content came through in her storytelling and recommendations. Thank you for your kind words and recommendation.
We look forward to the opportunity to welcome you back for more unforgettable experiences with Ari and the Vibe team in the future!

Warm regards,
Vibe Adventures' team

Saanut 5/5 tähteä

A day in paradise at Tolantongo hot springs

We had a day in paradise at Tolantongo springs and were so grateful to have Sal as our driver and guide for the day! The pools, the cave and the river were magical, and Sal was so knowledgeable and wonderful with our kids, too. Vibe Tours was very responsive, personal and pleasant. This was the highlight of our trip to Mexico City!

22. helmikuuta 2024
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Thank you for your lovely feedback! We're thrilled you enjoyed your day at Tolantongo springs with Sal as your guide. It's fantastic to hear that you had a magical experience and that Sal's knowledge and interaction with your kids made it even more special. We strive to provide responsive and personal service, and we're delighted it was the highlight of your trip. We hope to see you again soon for more unforgettable adventures!






Saanut 5/5 tähteä

Awesome experience, great tour guide!

I recently had the pleasure of taking a Vibe adventure (Teotihuacan, Frida Kahlo, UNAM & Xochimilco / Private / 12h) tour in Mexico, and I must say it was an incredible experience! From start to finish, the tour was well-planned and executed flawlessly. What made it even more special was the exceptional guide and driver who made the trip memorable.

Our tour guide was extremely knowledgeable about Mexican history and culture, and he made sure to share his wealth of information with us throughout the tour. He was patient and answered all of our questions with enthusiasm, making the experience both educational and entertaining. Daniel was amazing, navigating the roads with ease and ensuring our safety at all times.

What impressed me the most was the attention to detail that our tour guide put into the tour. Every aspect was carefully planned, from the itinerary to the accommodations, ensuring that we had a comfortable and enjoyable experience throughout the trip.

Overall, I highly recommend Vibe adventure tour for anyone looking to explore Mexico and learn more about its rich history and culture. With their exceptional tour guide and driver, you will feel safe, informed, and entertained throughout the journey. Thank you, Vibe adventure tour, for an unforgettable experience!

20. toukokuuta 2023
Oma-aloitteinen arvostelu
Vibe Adventures-logo

Vastaus yritykseltä Vibe Adventures

Dear Derek

Thanks for taking a moment to write such a nice review and recommend us to others. We are glad you enjoyed your tour to Teotihuacan, Frida Kahlo, UNAM & Xochimilco with Pepe. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

gratefully,
Vibe Adventures’ team

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