Couldn't ask for anything more. Driver was on time, very helpful and friendly. Spacious and clean car. Bottled water for passengers. Driver dropped us at the front door of the hotel. Jus excellent ser... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
AirportTransfer.com made booking my Bali airport transfer simple and easy. Online interface is intuitive, range of service provider options,vtheir rstings and costs. Great follow-up at all stages of t... Näytä lisää
Yritys on vastannut
I made a last minute booking the night before my flight trip for the second day morning and my booking got approved within one hour. There was a problem to book the transport using AirportTransfe... Näytä lisää
Yritys on vastannut
Pick up both ways successful, polite drivers, transport clean and fit for purpose. Would have got a 5 star except very early pickup to get us to the airport. Ended up with us being there earlier than... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
VIAtoVIA is a global transfer platform operating in over 150 countries and across 900+ airports worldwide. We specialize in providing reliable, comfortable, and safe transportation solutions, including private airport transfers, executive vehicles, and group transport services tailored for both individual travelers and corporate clients. With instant booking confirmation, professional drivers, and 24/7 multilingual customer support, VIAtoVIA ensures a seamless and stress-free travel experience from start to finish. Our services are designed to meet the highest standards of quality, punctuality, and customer satisfaction, making us a trusted partner for travel agencies, tour operators, and global businesses. Formerly operating as AirportTransfer.com, VIAtoVIA continues to expand its global presence with a strong focus on innovation, reliability, and customer experience.
Yhteystiedot
Snf 1016 Second Floor Office 6a Hogarth Place, London, United Kingdom, SW5 0QT, SW5 0QT, london, Yhdistynyt kuningaskunta
- +447459550273
- operation@viatovia.com
- viatovia.com
4,4
Erinomainen
322 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Let down and last day stress.
After booking a taxi back to airport making a charge on my account - left me hanging for two days before coming back advising their main suppliers were too busy. This was in Lanzarote just last week - as it turned out the local public taxi service took the booking and ride was €6 less than airport transfers - won't bother again with them. I stopped the money transfer and after did get a message from them advising of refund.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for sharing your experience, and we’re sorry to hear about the inconvenience and stress this caused, especially at the end of your trip.
We understand how disappointing it is. This is certainly not the experience we aim to provide. We’re glad to hear that you were eventually informed and that the refund process was communicated, but we sincerely apologize for the delay and the uncertainty you experienced in the meantime.
Your feedback has been noted and will be shared with the relevant teams so we can improve our communication and handling of supplier availability, particularly in busy destinations.
Thank you again for taking the time to leave your review.
Muy buen servicio!
Muy buen servicio!! puntuales y muy amables
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Muchas gracias por su comentario 😊
Nos alegra saber que tuvo una muy buena experiencia y que nuestro servicio fue puntual y amable. Agradecemos su confianza y será un placer acompañarle nuevamente en futuros traslados.
Used the service for transfer from Shanghai Pudong airport
Used the service for transfer from Shanghai Pudong Airport to the Cruise Terminal and back again at the end of the cruise. Excellent experience and very easy to set up and book. Would highly recommend and definitely use again.
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you very much for sharing your experience!
We’re delighted to hear that your transfers from Shanghai Pudong Airport to the Cruise Terminal and back went smoothly, and that you found the booking process easy and convenient. Your recommendation truly means a lot to us.
We look forward to assisting you again on your future travels!
Rome trip Oct 2025
Easy to book, kept us informed, on time, pleasant and helpful drivers. Trip to Rome October 2025, transfers to a from airport and hotel.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for your positive feedback.
We’re glad you found the booking process easy and the service reliable during your Rome trip. It was a pleasure assisting you.
The driver was on time and very helpful…
The driver was on time and very helpful and friendly
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for your kind feedback!
We’re happy to hear that your driver was punctual, helpful, and friendly. We hope to assist you again on your next trip.
Happy customer
I always book with airporttransfer.com when I need a transfer. And always very satisfied. Good cars, drivers and you get updates and reminders before the trip about the driver and times for example. They are always on time, the information is clear and you feel very welcome travelling with them. Also, when there is a problem, or you have to change a booking, they help you fast, friendly and adequate. Happy customer.
25. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for being a loyal customer and for your wonderful feedback.
It’s great to know that you consistently enjoy smooth transfers, clear communication, and reliable service.
We truly appreciate your continued trust and look forward to supporting your future travels.
Very good communication and support in…
Very good communication and support in English.
They were chatting with is by WhatsApp some time in advance to help us.
Driver was driving carefully.
Excellent service
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for sharing your experience with us.
We’re glad to hear that our communication and WhatsApp support were helpful and that you felt comfortable throughout the transfer. Your positive feedback about our driver and service means a lot to us.
We hope to welcome you again on your next trip.
We've used AirportTransfer.com on…
We've used AirportTransfer.com on multiple occasions. The booking process is simple, the communications are easy to follow and everything runs like clockwork.
The companies they used have always been professional, reliable and put your mind at ease. Highly recommended and thanks for the great service.
9. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you very much for your kind review and continued trust in AirportTransfer.com.
We’re delighted to hear that you’ve had smooth experiences with us on multiple occasions and that the booking process, communication, and overall service met your expectations.
Your recommendation truly means a lot to us. We look forward to assisting you again on your future journeys!
Booked KOIRIDE through…
Booked KOIRIDE through Airporttransfer.com. For Brandenberg airport. They quoted "Your driver will be waiting for you in the arrivals hall, holding a sign with your name on it." No one was there. The driver sent a photo to Airporttransfer saying they were there and had messaged me. The photo was from a different terminal 2 hours later (as assumed by the arrivals board in the background...it could even have been a different day) and I received no message on my phone. Airporttransfer were no help, insisting he was there by looking at their GPS. Nevertheless he was not at the meeting point. 100 euros and precious holiday time lost waiting for the driver.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused at the airport.
This is certainly not the level of service we aim to provide. We take meeting point and pickup accuracy very seriously, and we understand how frustrating it must have been to wait and lose valuable holiday time.
We would like to investigate this case in detail, including the meeting point, terminal information, and the evidence shared by the supplier. To proceed properly, we kindly ask you to contact our operations team directly at operations@airporttransfer.com
, sharing your reservation number and any additional details you may have.
Once we receive this information, we will review the case thoroughly and take the necessary action.
Thank you for bringing this to our attention, and once again, we are truly sorry for the experience you had.
Excellent service all round
Excellent service all round. The local company provided was Malaga Transfer who were in touch via WhatsApp prior to the journey to obtain the relevant addresses ( we had to collect our keys from an office before going to our apartment) and the addresses were all preloaded when our driver arrived, we just sat back and relaxed as our driver knew exactly where to go.
We were contacted via WhatsApp again prior to our journey back to confirm pickup time etc. Which was very reassuring.
Would definitely recommend this service 🙂
29. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you very much for your detailed and kind feedback 😊
We’re delighted to hear that everything went smoothly with your transfer in Malaga and that the local team stayed in touch via WhatsApp to make the journey stress-free. It’s great to know you felt reassured and could simply sit back and relax.
We truly appreciate your recommendation and look forward to assisting you again on your future travels!
I have been using AirportTransfer.com…
I have been using AirportTransfer.com more than ten times in two years without any delay or problem; drivers were waiting for us in the airports and picked us up in the hotels always on time
5. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you for your continued trust and loyalty!
We’re delighted to hear that you’ve consistently had smooth and punctual transfers with us over the years. Your satisfaction means a lot to our team.
We look forward to assisting you again on many future journeys.
Nikos was great
Nikos was great. Met us at the airport and got us to Piraeus as scheduled.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Thank you very much for your kind feedback!
We’re happy to hear that the driver met you at the airport and ensured a smooth and timely transfer to Piraeus. We truly appreciate you taking the time to share your experience and hope to assist you again on your future travels.
Great Experience!
We booked not know much about the company but the reviews were good. We had travel issues and ended up arriving 9 hours late and on a different airline. The 24/7 messaging using what’s app was awesome as the pick up was changed seamlessly and our driver was there when we arrived. He was polite, friendly and helpful and the vehicle was in great condition. Thanks airport transfer team and the driver from pickup hungry!
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear Tim,
Thank you for sharing your wonderful experience with us! We’re so glad to hear that despite the travel challenges, our 24/7 WhatsApp messaging service made the process smooth and stress-free for you. Our team strives to provide seamless service, no matter the circumstances, and we’re thrilled that your driver was able to accommodate the change and ensure your comfort. We truly appreciate your kind words about our driver and the condition of the vehicle.
We look forward to serving you again on your future trips!
Best regards,
The AirportTransfer.com Team
Puntualidad
Puntualidad, calidad del vehículo, limpieza. Y lo principal el buen trato del chofer
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Estimado Ramiro,
Muchas gracias por tomarse el tiempo de compartir sus comentarios. Saber que quedó satisfecho con la puntualidad, la calidad del vehículo, la limpieza y la atención del conductor significa mucho para nosotros. Su reseña es muy valiosa y esperamos darle la bienvenida nuevamente en sus futuros viajes.
Saludos cordiales,
Equipo de AirportTransfer.com
Very fast service
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear Customer,
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience and are delighted to hear you enjoyed our fast service.
We value every guest who chooses us and are here to help make things right.
Best regards,
The AirportTransfer.com Team
Thanks to the reviews of others I went…
Thanks to the reviews of others I went with airporttransfer and so happy i did was easy to book contact details for local driver was supplied. Driver meet us at arrivals was lovely and friendly and again our return transfer driver on time and very friendly. I will use airporttransfer from now on when I go abroad
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear Elle,
Thank you so much for sharing your experience! We’re thrilled to hear that both your arrival and return transfers went smoothly and that our drivers made you feel welcome. Your kind words mean a lot to us and we’re so happy to have made your travel easier.
We look forward to helping you with your future trips!
Best regards,
AirportTransfer.com
Great Service!
I had an excellent experience with both the airport transfer and limousine service. Despite my flight being delayed and missing my connection, their support was outstanding—they guided me through the process, quickly adjusted my reservation, and were ready to pick me up when I finally arrived. The limousine was spotless, very comfortable, and the driver was extremely polite and professional. From start to finish, I felt well taken care of and reached my hotel smoothly. Truly excellent service with great support throughout the journey. Highly recommended!
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear Visnja,
Thank you so much for your wonderful review! We’re delighted to hear that our team could support you through the unexpected changes in your journey and ensure a smooth experience from start to finish. Your kind words about our service, vehicle comfort and professional driver mean a lot to us.
We truly value every guest who chooses us, and it’s great to know we could make your travel stress-free despite the delays.
We look forward to welcoming you again on your future trips.
Warm regards,
The AirportTransfer.com Team
Very satisfied (Shanghai Pudong transfer - 11.30pm))
They reached out in advance with all the details, helped coordinate with the driver who didn’t speak English, and made sure we connected smoothly. Even after the ride, they followed up to ensure everything went well. Highly recommended for stress-free trave
4. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear Mauro,
Thank you for your kind words! We’re so glad to hear that our team could make your late-night transfer at Shanghai Pudong smooth and stress-free. It means a lot that you noticed the extra care, even after your ride. We truly appreciate your recommendation and hope to assist you again on your future travels!
Best wishes,
The AirportTransfer.com Team
our flight landed close to midnight in…
our flight landed close to midnight in athens and we were worried about finding taxi. Thankfully, we booked with airporttransfer.com and everything went perfectly. The driver was waiting and very friendly
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Hi Giselle,
Thank you so much for sharing your experience! We’re delighted to hear that everything went smoothly with your late-night transfer in Athens and that our driver made you feel welcome.
We value every guest who chooses us and are here to help make things right whenever needed. It’s wonderful to know that we could provide you with a stress-free start to your trip.
We hope to welcome you back on board with AirportTransfer.com again soon!
Kind regards,
The AirportTransfer.com Team
I arrived at Oujda airport at beginning…
I arrived at Oujda airport at beginning of August with my kids 00.30 we got outside after picking up our luggage, waited 20 minutes and no driver on site as you can imagine we all tired at this point especially my 3 year old, waited some more and still nothing, luckily I had enough local money to get taxi, a very bad experience I’ll never use them again,I contacted them but got no response.
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ViaToVia
Dear B G,
Thank you for your feedback. We’re very sorry for the inconvenience you experienced. Could you please send your booking details directly to our support team at support@airporttransfer.com ? They will be able to assist you and resolve this matter as quickly as possible.
We really appreciate your patience and cooperation.
Best regards,
AirportTransfer.com
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