The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My dog had digestive issues. I tried Vet's Kitchen Sensitive Grain Free 4 years ago and have used it along with grain free wet food ever since. No digestive issues since. One niggle: the bags rarel... Näytä lisää
Yritys on vastannut
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Näytä lisää
Yritys on vastannut
Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought t... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Vet's Kitchen
Yrityksen kirjoittama
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
Yhteystiedot
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Yhdistynyt kuningaskunta
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4,5
Erinomainen
784 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer Services person was very…
Customer Services person was very helpful when I had a query. Sadly, my dog would not eat the wet food as she is an incredibly fussy eater - its not the food its the dog! She is more accepting of the kibble. Dog possibly has a sort of Spike's syndrome so needs gluten free diet.
9. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Hi Mary, We are sorry to hear that your dog wasn't keen on the wet food and we see you have returned this to us. We will get it swapped for the dry food as requested and I have sent you an email confirming this (please check junk/spam if you can't find it). Best Wishes, Fiona.
Excellent quality food
Excellent quality food - wouldn't use anything else. Great for sensitive tummies and older dogs. If you need advice, so helpful. Highly recommend.
14. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the review!
Al the best, the Vet's Kitchen team.
Prompt delivery and great quality
My cat loves Vets Kitchen food; it’s just a shame the little hearts were discontinued. Prompt delivery and quality as always.
3. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the review. We have an update on the treats, please see the first FAQ here: https://vetskitchen.co.uk/pages/your-faqs
Vets kitchen never fails to deliver
Vets kitchen never fails to deliver. Food is excellent quality and my dogs love it. I get lots of comments on how shiny their coats are.
3. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback, it's lovely to hear that your dogs enjoy the food and look great too!
Web site easy to use good company
Web site easy to use. Dog likes this food and helps to keep her weight right.
2. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the review.
Best Wishes, The Vet's Kitchen Team
Great as always
Great as always
Quick response, quick dispatch, delivered on time & good value food for my mutts!
3. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback.
All the best, The Vet's Kitchen Team
My dog loves the food.
Been using Vets Kicthen products, since my dog was a puppy. Nearly 8 years on and I can’t fault them.
2. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the lovely feedback.
Best Wishes, The Vet's Kitchen Team.
Vastaus yritykseltä Vet's Kitchen
Thank you for the review.
Best Wishes, the Vet's Kitchen Team
Delivery as promised
Delivery as promised - excellent product. The only negative is the fact that Little Stars are being discontinued, my dog loves them.
2. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback. We are as disappointed as you about the Little Stars, however we are embarking on some production trials and if successful we hope to be able to re-introduce a small range of Little Stars before summer. They may not be the same texture as before, but they will still be soft, hypoallergenic and with the quality ingredients you've come to expect.
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback.
Best Wishes, The Vet's Kitchen Team
Not delivered yet
Not delivered yet. Allowed to order when out of stock. No internal communications to allow delivery messages to be sent when the order had not been despatched and to seek feedback when no delivery.only redeeming factor is that you dud ring yo say you were out of stock after the delivery messages had been sent.
2. huhtikuuta 2024
Vastaus yritykseltä Vet's Kitchen
Hi David, thank you for the feedback. Unfortunately, the order messages are automated, however we contacted everyone as soon as possible. I can see that we called and emailed you as soon as we were back in after the bank holiday.
We are very sorry that the system allowed ordering when we were out of stock, this is something that we are looking into to try and prevent it happening again. We have a note to send your food as soon as stock arrives with us, however if you need to contact us in the meantime please call on 01793 887 555 or email contact@vetskitchen.co.uk
We are very sorry for the delay.
Brilliant service & product
8. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback.
Best Wishes, Vet's Kitchen Team
Vastaus yritykseltä Vet's Kitchen
Thank you for taking the time to post a review.
The Vet's Kitchen team.
Brilliant product
Brilliant product. My little Cavapoochon’s fur is lovely and soft and less prone to knots since being on the salmon and sweet potato grain free dry food. Cheap delivery at £1.99 and I received 7 kilos of food not the 6.6 I’d ordered! I fed my last dog on Vets Kitchen and wouldn’t feed my new little boy on any other food.
27. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for the feedback, we're really pleased to hear how well your boy is doing.
Best Wishes
The Vet's Kitchen Team
Dogs love it
Food arrived on the day expected. The dogs really love it too. Will be ordering more.
26. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Great product and great service
Great product (dry cat food which we use as treats) and really quick delivery.
25. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for your review!
Best Wishes, The Vet's Kitchen Team
I neede a sample for my new puppy
I neede a sample for my new puppy . Vets kitchen were very helpful and sent me some puppy 🐶 food . By the way he loves if . They also sent me a sample of a supplement for my big doggie he also loved it . Great service
1. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for taking the time to leave a review.
Best Wishes, The Vet's Kitchen Team
Vastaus yritykseltä Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Easy to order
Easy to order, efficient delivery and no delays or problems, so my dog didn't have to wait for her dinner.
18. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thanks for your review!
All the best, the Vet's Kitchen team.
Fiona has been amazing
Fiona has been amazing, best customer service I’ve received from anywhere in a very long time. Seems to truly care about our experience and our pet. Thank you Fiona, you went above and beyond.
12. maaliskuuta 2024
Vastaus yritykseltä Vet's Kitchen
Thank you for taking the time to leave a review about the service you received. We will pass this on to Fiona.
Best Wishes
The Vet's Kitchen Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.