Online is super easy to use however visiting the store in person simply tops the experience with friendly staff, not overly pushy, and genuinely attentive to your needs. Staff went out of their way t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Online is super easy to use however visiting the store in person simply tops the experience with friendly staff, not overly pushy, and genuinely attentive to your needs. Staff went out of their way t... Näytä lisää
Yritys on vastannut
Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Näytä lisää
Yritys on vastannut
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Näytä lisää
Yritys on vastannut
I ordered a pair of Men’s weekender shoes and a pair of Women’s weekender shoes. They arrived within 3 days of ordering! The Men’s fit my husband perfectly, but my pair were a little too short. I have... Näytä lisää
Yritys on vastannut
On vastannut 82 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product arrived earlier than expected. The material of the product, the colour, the fit of the size I ordered were perfect. I have plans to buy more...but the pride shoes in my size are sold out. So I'll keep checking out the stock available.

Vastaus yritykseltä Vessi
Fine product and quick delivery.

Vastaus yritykseltä Vessi
Love that I can use Affirm to pay for Vessi’s in four equal interest-free payments. I wear my Vessi’s daily during West Coast winters & anytime it rains. They are durable, waterproof & very comfortable! Also stylish & your feet breathe, unlike in rubber rain boots.

Vastaus yritykseltä Vessi
Great product! Really enjoying the the boots that I ordered. Warm and cozy just like the website said. Easy to find on the website. Fast shipping

Vastaus yritykseltä Vessi
Never buy from this website; they take a very long time to ship your order. They only sent me one pair out of the two I ordered, and they haven't refunded my money since November 2024.

Vastaus yritykseltä Vessi
I ordered two pairs of vessie shoes for men. But unfortunately one of the pairs I had to order in a women's size. It was a little bigger than expected but I'll try and use an insole. Received the shoes a little late delivery was slow I guess because of so many orders being requested during the holidays. Received the shoes, found them to be very light and surprisingly comfortable. I also received a $25 gift card for my next purchase. Haven't used it yet, but soon will. Customer service was really polite and informed me of my shipping status. Overall was pleasantly surprised with the shoes.

Vastaus yritykseltä Vessi
Vessi is a Canadian trusted Brand. I have a few of their runners. So comfortable and stand up to the waterproof claim.
Their customer service is excellent and supports quickly with the customer needs in mind. They have always supported me with my questions or concerns I have had. Offered resolutions that favour the customer. Very Rare to find a company that does this these days.
I 100% recommend this Brand.

Vastaus yritykseltä Vessi
I work outside so need my feet to stay dry and comfortable. Living in Ontario, snow belt area makes that a difficult task. We just had a huge melt and I was literally walking through ankle deep puddles all day. I cannot believe my feet were dry and warm all day. It’s magic. I will definitely be looking at Vessi again do or all seasons footwear. Love that they are vegan!!

Vastaus yritykseltä Vessi

Vastaus yritykseltä Vessi
The customer service team went above & beyond in handling my situation, and turned a bad experience into an amazing one. Great job customer service team!!!

Vastaus yritykseltä Vessi
The shoes are amazing. Don’t second guess buying them. I now have 6 pairs, I trekked through universal studios on a rainy day and had completely dry feet and no blisters. Wore them through the highlands in Scotland to find Nessi and my feet were dry. They are lightweight and comfortable. Best to read how the style you like fits so you get the best fit for that style. They are light weight, truly waterproof shoes. Best investment I’ve made for my feet.

Vastaus yritykseltä Vessi
I had my boots for three weeks and has been alternating from drizzle to downpour. My feet are bone dry. They are comfortable as well.
I had an issue with my original pair. Brought it back after two days. Staff was awesome in the exchange. Absolutely no problem. They were professional and courteous at the Richmond Centre location.

Vastaus yritykseltä Vessi
My shoes were in a great box, and were so well crafted. The design is awesome and they fit like a glove. I love them.
I'm 72 and appreciate a good shoe!!

Vastaus yritykseltä Vessi
They promised a $20 gift card with a qualifying Black Friday purchase. Instead, a few weeks later, they sent a simple discount code with a short expiration date, valid only with a minimum order value of $80. This level of audacity is quite remarkable. I believe this was my last purchase.

Vastaus yritykseltä Vessi
The shoes are great! They are actually waterproof as they state. Super comfortable for 8+ hour wear.

Vastaus yritykseltä Vessi
It’s actually for my wife but her words is “excellent waterproofing, will keep your feet dry and comfortable all day.” We made a mistake about the size but the customer service is great. Didn’t have any problem for changing the size. They keep me updated every now and then and very accommodating. Will surely get another one for me. 🙌

Vastaus yritykseltä Vessi
The product is worth every penny. Bought for myself and just about all my family members. We all are very happy with the shoes. Highly recommend them to anyone who has decided to buy them.

Vastaus yritykseltä Vessi
Outstanding Customer Service & Great Product Support
I had a great experience with Vessi and their customer service team. After realizing that my white waterproof shoes showed staining more easily than I expected, I reached out through their warranty process. The response was quick, professional, and incredibly generous.
They clearly explained the situation, offered helpful care guidance, and gave me multiple options — including a replacement in a darker color or a full refund — without any hassle. The communication was friendly, transparent, and made it clear they truly stand behind their products.
It’s refreshing to see a company that prioritizes customer satisfaction the way Vessi does. Because of this experience, I’ll absolutely continue supporting them and look forward to trying future products.
Highly recommend Vessi — not just for their shoes, but for their outstanding customer service.

Vastaus yritykseltä Vessi
The quality of products were perfect!

Vastaus yritykseltä Vessi
1) Worst return policy of all time. Make sure the shoes fit and you don't want to return them because you will need to ensure they are not only not worn ever, the box is not scratched, you have kept the unique, one of a kind order number which is not emailed to you but only found by finding your order on their website, but YOU PAY SHIPPING ON THE RETURN! That's right, you can't return in store, nor will they pay shipping costs. You pay for Canada Post to or worst if you live somewhere else, you pay the shipping costs for the right for their inspectors to discern whether your return is worthy of returning.
2) They fit right on the top and the sides. Better fit if you have thin, dainty feet.
Pros : water repellent. This is good. And unless you walk thru a lot of water or big puddles your feet should stay dry. Not bad at all.

Vastaus yritykseltä Vessi
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.