Vertu Motors - MINI Yeovil Arvostelua 9

TrustScore 4/5 tähteä

4,2

Mead Avenue, MINI, Houndstone Business Park, BA22 8RT Yeovil, Somerset, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We have been dealing with the team at Vertu in Yeovil, previously Westerly, for over 20 years both on the Mini and BMW side. Even now when we have moved 220 miles away! They are reliable, efficient,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is my 4th purchase from Vertu Yeovil, I had exemplary customer service from Jack and Jake. Level of communication was just right, and the service was well explained, efficient and high quality as... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Josh was very friendly and helpful at Vertu Mini Yeovil and made trading in my mini for a different model very easy.

Yritys on vastannut

Saanut 5/5 tähteä

Josh the young man who helped me with my new car was exceptional he was very helpful , polite ,presentable , and courteous, knowledgeable of course such an asset to vertu Mini


Yrityksen tiedot

  1. Autoliike
  2. Auton varaosaliike
  3. Auton korjaus ja huolto
  4. Moottoriajoneuvot
  5. Vaihtoautot ja käytettyjen autojen myynti

Tietoja yrityksestä Vertu Motors - MINI Yeovil

Yrityksen kirjoittama

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Yhteystiedot

  • Mead Avenue, MINI, Houndstone Business Park, BA22 8RT, Yeovil, Somerset, Yhdistynyt kuningaskunta

  • 0330 012 3836

4,2

Hyvä

TrustScore 4/5 tähteä

9 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 96 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great team!

We have been dealing with the team at Vertu in Yeovil, previously Westerly, for over 20 years both on the Mini and BMW side. Even now when we have moved 220 miles away! They are reliable, efficient, caring and always respond quickly to requests for help.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Thank you for taking the time to share such a wonderful review. It’s incredible to hear that you’ve been trusting the team in Yeovil for over 20 years, across both MINI and BMW, and that their reliability, efficiency, and genuine care have kept you coming back—even from 220 miles away!
The team will be delighted to know their quick responses and continued support have made such a positive impression over the years. Long‑standing relationships like yours mean a great deal, and we truly appreciate your loyalty.
Thank you again for your continued trust.
Kind regards,
Keith

Saanut 5/5 tähteä

Vertu Mini

Great product and good service from a very knowledgeable, friendly and honest salesperson.

19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Saanut 5/5 tähteä

Josh was very friendly and helpful at…

Josh was very friendly and helpful at Vertu Mini Yeovil and made trading in my mini for a different model very easy.

9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Thank you so much for your kind words! We are so happy to hear that Josh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Saanut 5/5 tähteä

Thoroughly recommended

Jake was very helpful and responsive throughout our buying experience. Love the new car, and can 100% recommend Vertu Mini in Yeovil.

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Good afternoon Matt. Thank you so much for your kind words! We are so happy to hear that Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Saanut 5/5 tähteä

Excellent service

Excellent service
Great sales team

25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Saanut 5/5 tähteä

Perfect service when deciding to…

Perfect service when deciding to purchase. Excellent communication throughout process and a smooth handover with a tutorial to enlighten us on the key operating features of the new car.

Well done !!!

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Saanut 5/5 tähteä

This is my 4th purchase from Vertu…

This is my 4th purchase from Vertu Yeovil, I had exemplary customer service from Jack and Jake. Level of communication was just right, and the service was well explained, efficient and high quality as normal.

29. elokuuta 2025
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Thank you so much for your kind words! We are so happy to hear that Jack and Jake were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Saanut 1/5 tähteä

Really poor service

Really poor service. I enquired midweek about a used mini for sale, to be told it had a £99 reservation fee against it. They kept my number in case the sale did not go ahead. I was contacted on Saturday and a message was left at 12.15pm to say the mini was now available. I rang and spoke to their reception at 1.30pm to be told all lines busy but someone would ring me urgently, at 4.50pm I had not heard back from them, rang again spoke to sales only to be told it had sold again. REALLY POOR SERVICE.

8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vertu Motors  - MINI Yeovil-logo

Vastaus yritykseltä Vertu Motors - MINI Yeovil

Dear Diane,
Thank you for your interest in the vehicle, and I truly appreciate your patience as I explain what happened. I completely understand your disappointment, and I sincerely apologise that we were unable to secure this car for you.
The vehicle initially had a reservation placed on March 5th, which expired at midday on Saturday, March 8th. The customers who had reserved the car visited our dealership on Saturday, and while they did not commit immediately, their reservation expired during their viewing. At that point—around 12:30 PM—the car became available, and we attempted to contact you. Unfortunately, we were unable to reach you at that time.
As Saturday was an exceptionally busy day in our showroom, our team was engaged with other customers when you returned our call. In the meantime, we also received another enquiry about the vehicle at 1:04 PM. However, just after 2:00 PM, the original customers returned after discussing their options and decided to proceed with the purchase. Given their prior reservation, visit, and swift return, we made the difficult decision to honour their commitment.
We genuinely regret any frustration this may have caused and appreciate your understanding. If a similar vehicle becomes available, we would be delighted to reach out to you right away. Please do let us know if you have any specific preferences so we can assist you in finding the right car.
Once again, our sincerest apologies, and we truly appreciate the opportunity to assist you in the future.
Best regards,
Andy Laird
Head of Business

Saanut 5/5 tähteä

staff

Josh the young man who helped me with my new car was exceptional he was very helpful , polite ,presentable , and courteous, knowledgeable of course such an asset to vertu Mini

11. marraskuuta 2024
Oma-aloitteinen arvostelu

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