Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Näytä lisää
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Näytä lisää
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Näytä lisää
Yrityksen tiedot
- Tarkastaja
- ja myös
- Aurinkoenergiaurakoitsija
- Aurinkoenergiayhtiö
- Kuntotarkastaja
- Tekninen konsultti
- Ympäristöneuvoja
Yrityksen kirjoittama
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
Yhteystiedot
20 nooking close, dn3 3er , Doncaster , Yhdistynyt kuningaskunta
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4,9
Erinomainen
146 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Steve arrived promptly and was very…
Steve arrived promptly and was very friendly and professional throughout the survey. He is very knowledgeable and explained the process clearly and what happens next. The whole survey was quickly done and completed in 45mins.
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Tony. We’re pleased Steve made the survey efficient and informative, with clear explanations of the process and next steps. We appreciate you sharing your experience.
The Vertex Surveys team
Surveyor was professional
Surveyor was professional, thorough, polite and punctual, communicated really well and I couldn't expect more. Thanks!
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Richard. We’re delighted you were happy with your surveyor’s thoroughness, punctuality and communication. Your feedback is much appreciated.
The Vertex Surveys team
Ste was very friendly
Ste was very friendly, polite and respectful, he took his shoes off !! Very thorough everything excellent
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Nickie. We’re pleased Ste was friendly, thorough and respectful of your home. Those small touches matter, and we’re glad you had an excellent experience.
The Vertex Surveys team
Very professional and punctual.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Steven. We’re glad you were happy with the punctual and professional service, and we appreciate your review.
The Vertex Surveys team
Happy with the service
They came for a pre-check and informed me of what the process entails. Arrived early morning due to the heat and were happy being left to do their work. Called when done and left the site clean and tidy. Work is clean and tidy. Haven't had it connected yet so can't comment on that but so far I'm happy.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Mat. We appreciate you sharing your experience so far. We’re pleased the process was explained clearly and that you were happy with the communication and tidiness of the visit.
The Vertex Surveys team
Steve was very pleasant and helpful.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Richard. We’re glad Steve was pleasant and helpful during your visit. We appreciate your kind feedback.
The Vertex Surveys team
Stephen from Vertex
Stephen came to do the survey. He was on time, polite and thorough.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Milind. We’re pleased Stephen arrived on time and carried out your survey thoroughly and politely. Thank you for sharing your experience.
The Vertex Surveys team
The surveyor was polite and…
The surveyor was polite and professional. Survey carried out swiftly and thoroughly.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Kevin. We’re pleased your survey was completed thoroughly and efficiently, with the professional service you expected.
The Vertex Surveys team
Home heat loss evaluation …
Stephen came to conduct the heat loss study to enable a ASHP evaluation and associated requirements for radiator upgrades.
He was very polite, thorough and took the time to explain the whole process.
I job well conducted by a professional!
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, David. We’re glad Stephen explained the heat loss assessment and wider process clearly, and that you appreciated his thorough approach. Thank you for your thoughtful review.
The Vertex Surveys team
Steve was brilliant
Steve was brilliant. Very informative, professional and efficient.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Gary. We’re delighted Steve made the visit informative and efficient. Your kind words about his professionalism are much appreciated.
The Vertex Surveys team
Professional Service
The Vertex surveyor arrived on time and had all my details to hand. He was efficient and answered my questions about next steps, likely timings etc. I should add that my initial contact with Vertex to arrange the appointment was straightforward too. Overall a professional service at each stage of the process.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you for your thoughtful review. We’re pleased arranging the appointment was straightforward and your surveyor arrived prepared, worked efficiently and answered your questions about the next steps. It’s great to hear the service was professional throughout.
The Vertex Surveys team
Excellent communication from Stephen…
Excellent communication from Stephen letting me know his Expected Time of Arrival a few times on his long Journey. Asked me some basic questions and then after explaining what he would do, just got on with it. Very courteous and respectful. All in all, could not fault it
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Steve. We’re glad Stephen kept you updated on his arrival and explained the survey clearly before getting started. We appreciate your kind words about his courteous approach.
The Vertex Surveys team
Solar panel survey.
Unfortunately I am unable to remember the surveyors name, sorry about that, but he was extremely professional. He called prior to the survey with his expected arrival time and kept us informed as to what was being checked and why throughout the visit.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Keith. We’re pleased your surveyor kept you informed before and during the visit, with clear explanations of the checks being carried out. We appreciate your feedback.
The Vertex Surveys team
Helpful and efficient
Steve turned up on time, very efficient in the way he conducted himself. Helpful with any questions I had.
Thankyou, would recommend
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Mr Wood. We’re glad Steve arrived on time, worked efficiently and helped with your questions. Your recommendation is much appreciated.
The Vertex Surveys team
I can only agree with reviews I have…
I can only agree with reviews I have seen.
The rep, who called can be summed up in three words.
Friendly, efficient and helpful.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Mr Gaunt. Friendly, efficient and helpful is lovely feedback to receive. We’re pleased you had such a positive experience with us.
The Vertex Surveys team
Strongly recommended....
Polite, professional, personable-how can you ask for more?
Came in earlier than planned, worked with me to get the survey done. Waited while I could be free to do some bits inside the house.
Excrement communication throughout.
Kept to time!
Strongly recommended to anyone needing these particular skills.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Sandeep. We’re pleased your surveyor worked around your availability and made the visit a positive experience. Your kind words about the professionalism and personable service, and your recommendation, are much appreciated.
The Vertex Surveys team
Quick and efficient survey
Quick and efficient survey, completed by Stephen, a friendly, politely spoken person who explained the process clearly to us.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Fred. We’re glad Stephen explained the process clearly and carried out your survey efficiently. We appreciate your kind words about his friendly approach.
The Vertex Surveys team
Very Pleased Great Service
Stephen arrived early, really helpful and thorough in going through all the detail and reassured us that all would work fine with the planned installation … all done in just over 30 minutes, a great service
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Dave and Jayne. We’re pleased Stephen took the time to work through the details and answer your questions. It’s great to hear you found the survey helpful and reassuring.
The Vertex Surveys team
Super friendly surveyor.
Your super friendly surveyor arrived in incredibly hot weather. He was full of action and completed the survey in 1 hour.
His manners were impeccable and his work was very efficient.
Faultless is all I can say and another 5 star review.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Roger. We’re delighted your surveyor delivered such friendly and efficient service, even on a very hot day. Your lovely feedback is much appreciated.
The Vertex Surveys team
Quick friendly and really professional…
Quick friendly and really professional survey. All answers provide to all questions ! All good !
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertex Surveys
Thank you, Greg. We’re pleased your survey went smoothly and all your questions were answered. We appreciate your feedback on the friendly, professional service.
The Vertex Surveys team
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