I deposited and played on VegasBonanza, and received my redemption the very next day. It was as simple and smooth of a process as any casino out there and I didn’t have to talk to ANY support. Which i... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Just signed up for this site, bought the welcome package $20 for $40 and cashed out $300, already posted in my account next day. Verification was super easy. Highly recommend this site!
Yritys on vastannut
I wanna retract my last review and give this site a review it deserves. I was upset about winning 6k and not receiving it, but was emailed that the site was in demo mode, sure enough I was never charg... Näytä lisää
Yritys on vastannut
If i could give it a negative star rating i would. At first it seems like a good site,they use a template very similar to another with a very simlilar name.....but dont be fooled,this is absolutely fa... Näytä lisää
Yritys on vastannut
3,5
Keskitasoinen
37 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Vegasbonanza
Thank you for your review! We appreciate the kind feedback.
Awesome 👌 👏!!!!!!!!!
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Francisco, glad to hear it! Welcome to Vegas Bonanza. 🎰
Turned .50 into $80
I won $80 from the free plays I got, I think it was .50. I cashed out on Friday the 13th and got it today which is Monday. I've seen so many bad reviews I didnt think I would get squat. But I did, maybe I'm just lucky? Who knows. Customer service has been great too. I think yall are high.lol
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Glad to hear the experience was smooth! Good luck on your next session.🎉
The site appeared to be legit at first
The site appeared to be legit at first. That was until I put in for a redemption of $270 on February 17th and I have yet to receive it. Haven’t been able to login for over a week now so I’m guessing it’s a total scam. Don’t waste your time.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Tocarra, thank you for your feedback. To clarify, up until March 11 Vegas Bonanza was operating in demo mode. No real money was charged or processed during that time. If you check your bank statement, you should see that nothing went through. All gameplay during that window was based on demo credits.
We've been fully live since March 11 and everything is running for real now. You're welcome to sign up again and give it another try.
I'm not even sure what happened
I'm not even sure what happened. I made purchases, won and put in for a redemption, it just sat pending and now today my account has been reset. I don't see any charges from them. All I can think is that they are either collecting credit card data or don't have their shoot together.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Projekt, we understand the concern. To clarify, until March 11 the site was running in demo mode. No real money changed hands, which is exactly why you're not seeing any charges. Your card was never charged during demo activity.
The account reset was part of the transition to our live platform. We've been fully operational since then. Feel free to create a new account and try us out now that everything is live.
Scam
New player, site looks legit as others, buy the $20 pack for $50 and won $100. Submit my verification and until today was waiting for about 2 weeks only to login today and all my account has been reset. No pending redeemtions and my info is gone. Glad I only put $20. Definitely a scam.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Luis, thank you for your review. Before March 11, Vegas Bonanza was in demo mode. The $20 pack was never actually charged to your card, and you can confirm this by checking your statement. Everything during that period ran on demo credits.
The account reset was part of the switch to our live platform. We've been fully live since March 11 with real gameplay and real payouts. You're welcome to come back anytime.
If i could give it a negative star…
If i could give it a negative star rating i would. At first it seems like a good site,they use a template very similar to another with a very simlilar name.....but dont be fooled,this is absolutely fake. For about a month I played with no issues,claimimg daily bonus,spinning said bonus with some success. Thought it was legit so i bought a package for 20 and got 50.....and then it began. I can still collect dailies,spin for gc,but every/any slot I pick says "currently unavailable,please try later or choose another slot". A dozen or so emails and a few messages on insta with no response what-so-ever. Cannot believe they are able to get away with such blatant robbery.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Billy, thank you for sharing your feedback. The $20 package was acquired during our demo period (before March 11), which means it was never actually charged to your card. You can verify this on your bank statement. The slots becoming unavailable was part of the transition from the demo setup to the live platform.
Everything has been fully live and operational since March 11. All games are up and running, so you're welcome to come back and try again.
Awful experience so far
Edit: I appreciate the response on here but I’m definitely still skeptical. I had already closed my account but if I can reopen it and get the redemption I would definitely play some more and change the review rating. I emailed support but since support never responded the first time around I thought an edit on here might get a response. And that part of not being charged is absolutely not true. I have a email confirming the charge. Please help Vegas bonanza!!!
Awful experience so far. Bought the initial promo package. I have a redemption ready to redeem but it’s been saying my kyc verification has been pending for like 2 weeks now. I’ve emailed multiple times. I think it’s a scam. I’ll update if anything changes. Luckily I didn’t put too much in but still it’s the principle of the thing. Avoid at all costs players!
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Jonathan. Before March 11, Vegas Bonanza was in demo mode, so no real payments were processed and the promo package didn't result in an actual charge to your card. The KYC system also wasn't actively processing during that period.
All of that is up and running now. If you'd like to revisit things, just sign up fresh and you'll see the verification goes through properly.
Unable to play any games none of them…
UPDATE :
I logged back into vegas bonanza and all the daily bonius i had been collecting and unable to use over time was gone....
reason i stopped logging in
I want the daily bonus I kept acquiring.. I logged in daily ..
____________________________
Unable to play any games none of them will load. I have sent multiple requests to Vegas Bonanza and getting no response. I can get my daily bonus but I cannot play any single game it all says not available at this time so either they're shutting down or something's going on with it..
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Sheryl, the issue you experienced with games not loading while the daily bonus still worked was related to the switchover from our demo environment to the live platform. That transition was completed on March 11.
All games are live and working now. Feel free to jump back in and everything should load up properly.
SCAM WEBSITE
Waiting over three weeks for two redemptions. I have emailed the company numerous times with no response.
This is a scam website. They currently owe me $4500.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Lory, thank you for your feedback. To provide full context, until March 11 Vegas Bonanza was in demo mode. No real money was charged during that period, and all gameplay was based on demo credits. The redemptions you submitted were tied to that demo balance, which is why they were not processed.
If you check your credit card or bank statement, you'll see that no charges went through. We're now fully live with real transactions. If you'd like to discuss your account further, please email us at help@vegasbonanza.com so we can go over everything with you.
This is 100% a scam
This is 100% a scam. Beware if you value your time and money. No way to contact anyone is your first clue. No one has ever redeemed anything from this platform. Thanks
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Red Rider, thank you for your feedback. Before March 11, the platform was in demo mode, which means no real money was being processed. That is why no redemptions were completed during that period. All activity was based on demo credits.
Since going live on March 11, players have been making real purchases and winning real rewards! You're welcome to try us out and see for yourself.
Been waiting 10 days for a $100…
Been waiting 10 days for a $100 redemption. I have emailed them going on a dozen times and never gotten a reply back from these CROOKS !!! AVOID THIS CASINO AT ALL COST !! they will rip you off and you dont want them having your personal info !! This sucks !! Had a bill to pay and was happy with the 100 win.... now it looks like a big ZERO !!!
REPLY: This is response to what they wrote below.
they sent me an email to the same. BUT my card WAS charged !! and they refused until about a week ago to even answer any of my support emails. I wouldnt risk putting my $$ into this site ! I have statements from my bank to the contrary of what they say. AND NOW, IM LOCKED OUT OF ALL MY ACCOUNTS. TELLING ME MY PHONE IS ATTACHED TO ANOTHER ACCOUNT
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi, thank you for your review. The $100 redemption was submitted during our demo period (before March 11), so it was tied to demo credits rather than a real balance. No actual charges were processed during that window, and your bank statement should confirm that.
We're now fully live and processing real transactions. You're welcome to come back and give it another try.
The most blatant scam
The most blatant scam, they honestly might be stealing peoples SSN’s. Don’t try this casino.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi, we take data security seriously and want to address this directly. All personal information on Vegas Bonanza is protected and nothing is misused or shared.
Before March 11, the platform was in demo mode and no real transactions were processed. If you have any specific concerns about your data, please email us at help@vegasbonanza.com and we'll address them with you directly.
Been wanting on my redemption for a…
Been wanting on my redemption for a week and its still pending. Emailed support several times no response. Some serious red flags here. 90% sure this is another shitty scam casino. Play elsewhere.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi KB, thank you for your feedback. Before March 11, Vegas Bonanza was in demo mode. No real charges were processed, and redemptions during that window were based on demo credits.
We've been live since March 11 with real payouts and payments being processed accordingly. You're welcome to come back and see for yourself.
I've been waiting on my redemption…
I've been waiting on my redemption since January. I've had to cancel it & resubmit it 3 times. It's STILL pending. Every time I email support, I get no response. Starting to think this casino is a scam!
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Kamaira, thank you for the feedback. The redemption you submitted in January was during our demo period, which ran until March 11. During that time, no real transactions or rewards were being processed. Everything ran on demo credits, which is why the redemption was never completed regardless of resubmissions.
We're live now and fully operational. If you'd like to start fresh, just sign up again and give it another go.
Am attempting to withdraw $700 I won…
Am attempting to withdraw $700 I won but withdraw request keeps getting denied due to SSN verification failure?? Never have I ever had an issue with such on any casino before. Will happily update my review once my withdrawal request goes through.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Dylan, we appreciate your willingness to revisit this. The withdrawal attempt happened during our demo period. No real money was charged or processed during that time, and all gameplay was based on demo credits.
As of March 11, we are now fully live and accepting payments, including KYC and withdrawals. To get started, simply sign up, verify your account, and begin playing. If you run into any trouble, email us at help@vegasbonanza.com and we'll get it sorted.
Been trying to play this casino for two…
Been trying to play this casino for two days it won’t let me purchase and customer service has only responded once with minimum information
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vegasbonanza
Hi Chris, back in January the site was still in demo mode, which means no real payments were charged or processed for anyone. If you check your bank statement, you should see that nothing went through. We've been fully live since March 11 with everything working as it should. You're welcome to come back and try again. Thank you for the feedback.
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