SCAM 1000% never received any of my items and keep getting the run around through email ordered the end of June and its September Even paid extra for expedited shipping Order numbers are: sorinelle... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Scam! Totally misrepresenting web page. I received bad merchandise and contacted them right away. That was in May. I have been getting the run around ever since. They have been trying to keep merch... Näytä lisää
Yritys on vastannut
Reminded me of the Renaissance Period & how detail & beauty combined made styles to make you feel beautiful! Delicate material masterly stitchery I feel lucky they had in my current size. Anything th... Näytä lisää
Yritys on vastannut
SCAM. Do not order from VCHICS. Pure Bait and Switch. They show beautiful, whimsical clothes, claiming they are made of cotton or linen. After I ordered and paid, it took weeks to get a shipping dates... Näytä lisää
Yritys on vastannut
2,3
Välttävä
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I hope all the items fit
I hope all the items fit. I ordered my normal size. Always skeptical when it comes from overseas. Some websites put a note - Item Runs Large or small
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Hi！Thank you so much for your lovely review! We totally understand your concern about sizing when shopping overseas. Our size chart is true to standard sizes, so your usual size should fit perfectly. If any piece doesn’t suit you after receiving it, please feel free to contact us anytime and we’ll sort it out for you right away. Wish you a wonderful shopping experience!
I love all your clothing..
I love all your clothing... Love it Lovey.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Elia,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Crappy Customer Service
I placed an order, but attempted to cancel the order within 24 hours before my order even processed. They would not let me cancel my order and instead asked if I would accept 20% off my next purchase. I said no, that I would just like to cancel and get refunded. They waited a week until my order was processed and shipped before stating “we cannot refund you for a product that has already shipped.” I sent proof that I requested the refund a week before the product was even processed. This has been going on for over a month and they still will not refund me.
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Allison,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Beautiful!
The clothes are the most beautiful ever, and the prices are so reasonable for such wonderful things! I love it!
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Susan McAlpin,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Not Happy
Update: Purchased and paid in full, June 5th...
STILL NOT SHIPPED? WTF?
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Joy,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
These items are absolutely appalling
These items are absolutely appalling. Cheap material. The design is just printed on and it’s not even the same or even close to being the design in the ads and I’ve been trying to get a refund or return these for two weeks now. Horrible customer service and they keep trying to refuse to help me return these and give me my refund
This company needs to be more truthful about its products and be willing to assist their customers with refunds and returns
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Brea Kupfer,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Buyer Beware: Products Do Not Match Photos, horrible customer service
I would give a zero if that was an option.
I am extremely disappointed with my order. The items advertised and pictured on the website appeared to be beautifully embroidered clothing, which is why I purchased multiple pieces. However, when my order arrived many weeks later, the garments were made of a cheaply made material and featured screen-printed designs rather than actual embroidery and true knitting.
The quality was nowhere near what was represented. To make matters worse, when I contacted customer service to request a return, I was given nothing but a runaround. My emails have not been properly addressed, and I have yet to receive clear instructions or assistance for returning the items. Their website specifically says easy returns and refunds. NOT the case, I've been dealing with them for a few weeks now, since it takes them 3-4 days to respond.
I feel misled by the product descriptions and quite frustrated by the lack of customer support. Based on my experience, I would not recommend ordering from this company.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Stephanie Primo,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
SCAM COPYCAT WEBSITE
Garbage. Worse than temu and 3 times the price!!! I would rather burn these then to send them back. I am blown away by the cheap material and blurry prints. You should be ASHAMED for stealing VICI's Legitimate designs!!!!!!!!!!!! Trash SCAMMERS. 2 dresses for 80 🤣🤣 i couldn't sell them for $5 a piece and i guarantee it costs less then that to make them. SHAME ON YOU.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Jessica Andrews,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Total misrepresentation
Total misrepresentation. What we received was not good quality and nothing like what’s in the picture. There is no embroidering it’s more like a screen shot ironed on. Sizes weren’t even correct. Smalls are like larges.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Bruce Johnson,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Coupon code not given as advertised
I was told at the beginning the order I would get 10% off for being a new customer. The customer code was Lucky10. After I placed my order I tried using the coupon code lucky10 and it was denied. It had something to do with the $4.99 discount I was automatically given, but I would like the 10% off instead as was advertised. I sent an email to the customer service address requesting the 10% off instead of the $4.99.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Hello, we are very sorry for the inconvenience! We understand your problem and need, and we have contacted our after-sales customer service to further assist you.
Please check your email.
Don’t Do It!
I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would make in junior high sewing class. I immediately contacted them(only contact method they use is email). No explanation was given, what the offered was 10% off the price. To make a long story short, I contacted them an additional 4 times. Never heard back from them.
I am out $29 dollars and the aggravation and my time. In my opinion I would NEVER buy anything from this company. It is all a scam, the clothes you see do not exist. If I could I would give them negative stars.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Susan Milbourn,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Took over a month to deliver.Dresses…
Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but they did not fit. They refuse to take them back and refund me. THEY REFUSED me a refund and refused to give me an address to return them! I am out $75.00 they told me to keep them!
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Sandra Bates,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Not what i order
I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need
Dress size was a small and I need a 5x in all the items your sizing is very small
I normally wear a 2x
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Sue Ann Nimmo,
We sincerely apologize for any inconvenience this may cause. Please contact our after-sales customer service at support@vchics.com and send us photos of the product you received. We will verify the details for you as soon as possible and arrange a refund or replacement.
WARNING!!
WARNING!!! Well, I fell for the scam too! I ordered two dresses and they are nothing like the images. Absolute trash! When I got the response on how to get a refund, I knew something was wrong and started reading these reviews. BUYER BE WARE! DO NOT PURCHASE ANYTHING FROM THIS SCAM SITE!!!!
For all those out there who think they can risk it. Here's the communication with VChics thus far. To submit, the email has to be redacted:
From: Redacted
Sent: Tuesday, May 26, 2026 10:59 PM
To: Redacted
Subject: Re: RE: Returns-Order No. VC00156655
NkdkJdXPPEBannerStart
Be Careful With This Message
From Redacted
Learn More
High Risk Sender Location
The message was sent from a High Risk Country. Take caution when interacting with this message.
NkdkJdXPPEBannerEnd
Dear Customer,
We apologize for the wait. Due to the lengthy return process, would you consider accepting a 10% discount coupon and keeping our item? I can apply for this on behalf of our supervisor. Additionally, international shipping is slow and there is a possibility of packages being lost. To minimize your waiting time, we suggest you consider this. We look forward to your reply.
Sincerely,
________________________________________
Redacted
From: Redacted
Date: 2026-05-26 23:49
To: Redacted
Subject: RE: RE: Returns-Order No. VC00156655
Hello,
It has been 5 days. Can you kindly let me know how to get my refund?
Redacted
From: Redacted
Sent: Thursday, May 21, 2026 12:15 PM
To: Redacted
Subject: RE: RE: Returns-Order No. VC00156655
Hello,
After reading your response, I quickly started reading reviews about your site. It should not take so long as you mentioned. I’m concerned as I read about your willingness to provide great customer service when the delivery of goods does not align with my order. Can you please expedite the process and provide the return address?
Thank you,
Redacted
From: Redacted
Sent: Thursday, May 21, 2026 1:43 AM
To: Redacted
Subject: Re: RE: Returns-Order No. VC00156655
NkdkJdXPPEBannerStart
Be Careful With This Message
From Redacted
Learn More
High Risk Sender Location
The message was sent from a High Risk Country. Take caution when interacting with this message.
NkdkJdXPPEBannerEnd
Dear customer,
Thank you for your picture and specific return reason. We have submitted your return application to relevant departments for further review and inspection. Since the application review process is relatively long and cumbersome, please be patient. In order to save your time, please contact with us after 5-7 days. Wish you have a nice day.
Best regards,
________________________________________
Redacted
From: Redacted
Date: 2026-05-20 21:00
To: Redacted
Subject: RE: Returns-Order No. VC00156655
Hello,
Thank you for your response. I have attached the order email, which shows images of the dresses I selected. The images are very different from what arrived, which I’m also including:
I would like to return these. Please provide instructions as it is very difficult to find on your website.
Thank you.
Redacted
From: Redacted
Sent: Monday, May 18, 2026 8:56 PM
To: Redacted
Subject: Re: Returns
NkdkJdXPPEBannerStart
Be Careful With This Message
From Redacted
Learn More
High Risk Sender Location
The message was sent from a High Risk Country. Take caution when interacting with this message.
NkdkJdXPPEBannerEnd
Dear customer,
Thanks so much for your feedback.
We are sincerely sorry for the inconvenience.Could you please take some pictures of the physical item you received and show the problems you mentioned?
Then we can help you solve it better.Thanks for your cooperation in advance.
Best regards
________________________________________
Redacted
From: Redacted
Date: 2026-05-19 08:39
To: Redacted
Subject: Returns
Hello,
How do I return my items? They look nothing like the product I ordered.
Have a happy day!
Excuse any type errors on my phone keyboard.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear PINKTA,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a top that was supposed to…
I ordered a top that was supposed to come with fringe leather and did not. The top was misshapen and did not fit properly although the size was OK. I also ordered a midi dress in Boho style and the dress came as a mini and barely covered my bum. The zipper was below the breast so you had to wiggle to even get a pulled down over the breast. These two items are by far the worst clothing I have ever received from an online retailer. I tried to go onto the site and leave a review, but was unable to do that. I’m going to contest the charge with my credit card. I would never ever purchase from them again and I would advise anyone that’s considering it to not do so as well.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Sherry Depeppo,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Pin stripped midi with buttons
It was easy to order and I recieved it in a timely manner. It was a great quality and it showed. Unfortunately I'm bigger in the arm and chest area so it was a little tight, so what did I do, I ordered another and sized it up! That's how much I loved it.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Laura,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Received a Partial Refund from Paypal
I agree with all these comments. Items represented on the website are not even close to the products design or quality. Many of you have mentioned not being able to get your money back. If you by chance paid with PayPal, you can file a dispute with them. I was able to get a partial refund, which was better than zero.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Hello!So sorry for bringing you such a bad experience. We deeply apologize that our products did not match the website display in design and quality.
Your sincere feedback means a lot to us, we will immediately improve our products and product presentation strictly. We also feel sorry about the refund trouble you met.
Please contact us privately if you need any further help, we will actively solve your problem properly. We hope we can have a chance to improve and win your recognition again.
A beautiful wardrobe
Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Mabel Louise Kelley Edwards,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I’m very happy with the Vchic clothes. They look very cool!
I’m very happy with the shopping experience overall. I was buying the decorative kimonos and pants for men. The ones that are painted with beautiful Chinese graphics.
Ordering the product is very easy and the system works well.
I was wondering what the actual clothes would look and feel like when I received them.
I did receive them and I have a couple of comments. I think the graphics on the clothes are very beautiful. Extremely well done.
I had noticed that all of the imagery on the website is done with AI. None of it is real photography.
When you get the clothes in the hand, the way these garments are produced looks like an Inkjet printing method. I wish the graphics were more high resolution, they are a bit pixelated, but they still look very good from a distance. The material of the kimonos and the pants is of course a thin synthetic material. They are not printed on cotton or silk, but for the price point they could not be. I have gotten used to the feel of the material, and if it’s not too bad after a while. The clothes fit comfortably so overall for the money I spent I am very happy with clothes.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Thomas Bricker,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Rita's review
It was quite easy for me to navigate the website. Checkout was quick and simple. Hope i am pleased b with the merchandise
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vchics
Dear Rita's Review,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.