I have never in my life dealt with such incompetent employees. Good luck getting even the simplest of issues resolved - ever
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Vault insurance seems to be unheard of across healthcare providers. When I contacted them to request details of family doctors who were in their network, they were only able to provide a short l... Näytä lisää
I was having trouble finding my test results & Jo was very helpful. She went searching for it in various ways & eventually helped me figure out that my son had an account that wasn't connected to an... Näytä lisää
Jo treated me very respectfully and made what could have been a stressful experience go so smoothly. My child had typed his email address wrongly and so we didn't receive our rapid test results. Tha... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Vault Health
Yrityksen kirjoittama
Learn More
Clinical Trials
Get Started
COVID-19 Test Kit
About Us
At Vault Health, we believe quality healthcare shouldn’t be difficult to access. That’s why we’re making it easier and more convenient through faster diagnosis, innovative clinical research, and digital-first care delivery. Thanks to our national clinician network and data-driven platform, we’re empowering patients to receive the effective care they need either virtually or in-person.
Why Vault Health?
On the ground, this means we were able to bring the first FDA EUA at-home PCR test to market and facilitate access to 10 million COVID-19 tests to consumers, employers, public health agencies, and school systems since the start of the pandemic. And through our partnerships with research universities and service providers, we’re helping ensure people from diverse backgrounds can participate in the clinical research that advances health equity.
As Vault Health continues to find ways to leverage our virtual platform and network of more than 750 medical providers across the country, we’re confident in our ability to positively impact healthcare for all. We’re optimistic about the future, and we’re just getting started.
Visit vaulthealth.com today to explore our products and solutions. If you need help with your order, simply contact our customer support team. Share your experience and leave a review–we’d love to hear from you!
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- hello@vaulthealth.com
- vaulthealth.com
2,6
Välttävä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Great service, I was assisted promptly with no issues
17. toukokuuta 2022
Oma-aloitteinen arvostelu
very easy to work with
very easy to work with, seamless and fast customer service
17. toukokuuta 2022
Oma-aloitteinen arvostelu
It was easy and fast thank you
16. toukokuuta 2022
Oma-aloitteinen arvostelu
We needed my husband's test results as…
We needed my husband's test results as everyone else had received them and he had not. We called and got right through without all the normal rig-a-m-roll you usually get when calling now a days. We spoke with a pleasant young lady named , Jo Alice, she found his negative results right away and put our mind a ease.
Thank you for having such a pleasant young lady in your employ.
Darryl E. Bunn and Jo Ann Bunn
651-451-1962
16. toukokuuta 2022
Oma-aloitteinen arvostelu
Miriam was very helpful and nice
Miriam talked me through several issues that were stopping me from getting my test kit. She guided me through steps while we were on the phone together and was very helpful
16. toukokuuta 2022
Oma-aloitteinen arvostelu
Fabulous quick service and resolution…
Fabulous quick service and resolution to my issue.
16. toukokuuta 2022
Oma-aloitteinen arvostelu
My Experience with Vault
My experience with Vault was incredible. The staffs were extremely helpful and courteous. The facility was kept clean, and every effort was made to prevent the spread of covid by giving new masks and sanitizing the table as soon as people finished using them. I mistyped incorrect information and called the service-line a few hours later when I realized my mistake. I was immediately greeted by kind employees who assisted me with my mistyped information without difficulty.
16. toukokuuta 2022
Oma-aloitteinen arvostelu
As an 80 year old
As an 80 year old, got stuck at a point on the website. One quick phone call to the posted number and a very friendly and knowledgeable person guided me through the process. Well done.
14. toukokuuta 2022
Oma-aloitteinen arvostelu
Briana helped solve my problem and was…
Briana helped solve my problem and was courteous. thank you!
14. toukokuuta 2022
Oma-aloitteinen arvostelu
Today I was left in the waiting room over 20 minutes
Today I did my weekly covid test for work and was left in the waiting from for close to 20 minutes, I had to call the customer service for her to return to my zoom call. When she finally did come back she did not even apologize, this was unacceptable as I have been completing this testing weekly and have always finished within 10 minutes.
14. toukokuuta 2022
Oma-aloitteinen arvostelu
Excellent job.
14. toukokuuta 2022
Oma-aloitteinen arvostelu
Highly recommend
Fast, simple, and easy testing. Doctors and customer support were a pleasure to work with.
12. toukokuuta 2022
Oma-aloitteinen arvostelu
Professional
Professional, joyous and a great help! Thank you!
12. toukokuuta 2022
Oma-aloitteinen arvostelu
I had received a saliva test kit and…FR# was invalid
I had received a saliva test kit and found out that the FR# was invalid, so I contacted Vault Health to see what was wrong. Within a few mins they had gotten back to me and had my issue fixed so I could continue with my test. Thank you for being so efficient in your customer service!
11. toukokuuta 2022
Oma-aloitteinen arvostelu
Very helpful
My agent, Jill, was very professional and helpful. The reason I gave it 4 stars was because it took a while to get my issue of a non-registered test kit resolved, and required a call-back from the agent. Took over 30 minutes. I know that this was not her fault, as she was waiting on an answer from her team. But she did follow up ASAP.
11. toukokuuta 2022
Oma-aloitteinen arvostelu
Great service!
10. toukokuuta 2022
Oma-aloitteinen arvostelu
Joe was helpful and polite.
10. toukokuuta 2022
Oma-aloitteinen arvostelu
Always great customer service
Always great customer service! Thanks
10. toukokuuta 2022
Oma-aloitteinen arvostelu
Briana was very helpful and polite…
Briana was very helpful and polite about my needs. She didn’t immediately have a solution for my issue, but was able to find a solution and help me out. She made my experience very pleasant.
9. toukokuuta 2022
Oma-aloitteinen arvostelu
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