Vapewellness Arvostelua 

73
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I've ordered from Vapewellness a few times and the service is always great and the responsiveness from the team is human, honest and super helpful. Real care and attention to detail and will always ge... Näytä lisää

Saanut 5/5 tähteä

Very good company to deal with. Email response time was good. I'm a big fan of the hand written letter, thanking me for purchase. I'm a big fan of next day delivery by 1pm Inc Saturday as I was in a b... Näytä lisää

Saanut 3/5 tähteä

Received the wrong item. Gaz has kindly offered to fix this, however, I am a lazy stoner and hate having to go through returns. The incorrect item isn’t bad but not what I dreamt of. Difference... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It's always a pleasure shopping with gaz and vapewellness brilliant service and stock. Looking forward to doing business with them for many more years ***** if you ever need anything gaz is there to h... Näytä lisää

Yrityksen tiedot

  1. Sähköyhtiö

Yrityksen kirjoittama

For Great Products, Low Prices & Unbeatable Customer Service visit vapewellness.co.uk. Dry Herb & Extract Vaporizers, Parts, Accessories, Glass, Dab Rigs & lots more from all the top brands. UK based. Free UK & EU Shipping.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

73 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(73)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I've ordered from Vapewellness a few…

I've ordered from Vapewellness a few times and the service is always great and the responsiveness from the team is human, honest and super helpful. Real care and attention to detail and will always get back to you. They understand the needs of their customers and it's something that shows with every time I interact with them.

13. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top class

Very good company to deal with. Email response time was good. I'm a big fan of the hand written letter, thanking me for purchase. I'm a big fan of next day delivery by 1pm Inc Saturday as I was in a big rush to get one. Sells stinky pete glass if your into him. I like mine just wish it had 18mm options. I'll definitely use them again I'm the future. Just a shame like most others, they don't stock many if any 18mm. That's a stinky pete and uk issue. For hard hitting vapes you really need 18mm. Currently running screwball and the new wireless ace from screwball maker vapvana. The diffuser is so small it's actually unreal how small.

30. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It's always a pleasure shopping with…

It's always a pleasure shopping with gaz and vapewellness brilliant service and stock. Looking forward to doing business with them for many more years ***** if you ever need anything gaz is there to help

29. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Incorrect item

Received the wrong item. Gaz has kindly offered to fix this, however, I am a lazy stoner and hate having to go through returns.

The incorrect item isn’t bad but not what I dreamt of. Difference in price between the two items have been refunded

Thanks regardless

19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Az. Very sorry for sending the wrong version of the Mega Globe. These things definitely don't happen very often here, I promise you. After our chat on the phone I've processed the refund and again, very sorry for any inconvenience.

Saanut 5/5 tähteä

They'll do you right

My glass rig had a crack in one of the joints. I didn't notice until after I had used it a couple of times but Gaz sorted me out with a replacement really quickly regardless. Great communication/customer service and really speedy delivery. Would definitely buy from here again.

24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Callum, hope you're enjoying the new rig. Thanks for the review.
All the best.

Saanut 5/5 tähteä

Overall great service

Overall great service. Great range of products even very specific parts for products. Quick and friendly communication. Will be returning.

3. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Thanks for the great review Dave. Much appreciated.

Saanut 5/5 tähteä

Good experiance, helpful staff

I was looking for a bubbler but none were in stock but Gaz said he would let me know when they were back in stock which he did and overall it was a good experience.

14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Jordan. Thanks for taking the time to post a nice review.

Saanut 5/5 tähteä

5* Service

Ordered yesterday. 24 hours later the package turns up completely wrapped and sealed to ensure my little glass item wasn’t damaged. A couple fruitellas as a little thank you with a hand written note. Could not have asked for better service and went above and beyond. 5* and 100% recommend Gav and the team. Will be using again no doubt! Thanks guys.

12. tammikuuta 2024
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Thanks for your review S. Really appreciate it, and glad your order arrived nice and quickly 👍.

Saanut 5/5 tähteä

Great experience.highly recommended for all vape goods

Great experience. There was a wee hickup with delivery that was a royal mail issue. But Gary was in touch to let me know what was happening and with in what timescales. All got resolved and I have my product, which I love. I’ll be buying from here again 😊

17. lokakuuta 2023
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Rik
Thanks for taking the time to write a nice review.
Enjoy your Christmas & New Year.
All the best.
Gaz

Saanut 5/5 tähteä

This is my one stop shop for all my…

This is my one stop shop for all my vaping needs. Very friendly and always excellent prices. Thanks Gaz

28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Really appreciate the great review my friend 👍.
Hope you're enjoying your purchase/s.

Saanut 5/5 tähteä

Fast shipping, smooth process

Very fast shipping and good communication.

29. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Thanks for taking the time to leave a nice review Maciej. We really appreciate your business.

Saanut 5/5 tähteä

Highly recommended

Excellent service and thank you for the freebies!

28. syyskuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Tony
Thanks for taking to time to post a nice review.
All the best

Saanut 5/5 tähteä

"Nice people to do business with" :)

Great service from Gaz. Had a good chat with him on the phone, very helpful bloke. Went the extra mile due to the postal strike and bumped a standard post up to a special delievery to try and get it to me quicker. Thanks for the 14mm silicon whip for mighty as well. Oh, and the sweets ;)

Regards, Lenny Foster

9. syyskuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hey Len
Really glad it arrived on Saturday for you buddy.
All the best.
Gaz

Saanut 5/5 tähteä

Genuinely faultless service from Gaz

Genuinely faultless service from Gaz. Had a minor issue with my first order but everything sorted out quickly and efficiently with first class communication and service. Wanted to add something on for a second and received top service again. Would rate Vapewellness higher if I could!

12. toukokuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Richard.
Really grateful for such a nice review buddy.
Thanks for shopping with us 👍.
All the best.

Saanut 5/5 tähteä

Great customer service

Ordered the bent glass mouthpiece for my Fury Edge (which I also purchased from them). Item arrived swiftly with a couple of little treats/freebies. Really appreciate such good customer service on both occasions. Would happily recommend.

7. toukokuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Don Piccolo, thanks for your review. We really appreciate your business my friend

Saanut 1/5 tähteä

Unfortunate. Billed, but 6 days later, not dispatched, no refund.

After realising my card got temporarily frozen... the payment eventually went through. Even though the post address + phone number is the SAME as my billing details, but it apparently got flagged as fraud, so I sent a picture of my card for proof and spoke on the phone where I mentioned I put a nickname for the delivery address (not that it matters as the billing details were always correct) I got told they will dispatch but 6 days later still no contact via text or email (incoming phone calls are temperamental as mentioned)
RE: if it was fraud i would of got my card provider to start a refund in under 6 days, especially as online transactions require 3DS/ 2FAC

Regards

26. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Hi Kasper, or is it Kadeem Romans, or any of the other names you tried to use for the 11 separate payment attempts that all failed the AVS and 3DS checks.

You provided us with a telephone number that you won't answer and when you call us you withhold your number.

You also sent over an image of the card used for payment in the name of Dr Komodo which after speaking with you clearly wasn't you.

We emailed you to say we had been forced to cancel your order as we suspected the order was fraudulent and have refunded the card used for payment.

Such a shame that the first review that we have received which isn't 5 star is from a blatant fraudster. Very cheeky.

**EDIT**
Kasper, why do you continue to lie about this and amend your review to try and counter our evidence. How is Kadeem Romans a nickname for Dr Komodo? You also used the name Dream Romans for one order attempts Billing Details, and Kadeem Romans for another order attempts Billing Details, so your excuse that you used a nickname for the shipping details doesn't stand up.

As previously mentioned, we have already cancelled your order and emailed you to notify you of this, both manually and also with an automated 'Order Cancellation' email. We have also already provided a full refund.

Be honest, you made 11 attempts to guess the correct details, failing all payment checks on 10 of the 11 occasions. If you disagree with this, why don't you demonstrate proof that you are indeed Dr Komodo?

Believe me, we don't want to be cancelling an order close to £300 in value, but this is very clearly, from experience, a fraudulent order attempt.

Saanut 5/5 tähteä

Absolutely stunning service from Gaz

Absolutely stunning service from Gaz, messaged VW for an advice with my vaporizer - Gaz reassured me I have 1 ywar warranty, plus in general seems like a nice lad. Got Xmax pro v3 for as little as £63, so could afford WPA and other accesories. And oooh boy do they have a selection. If you are after particular device - rest assured u will find 90% of available accesories there.

Defo not the last time I but from this fantastic shop. Thanks Gaz and VW team ❤️

26. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vapewellness-logo

Vastaus yritykseltä Vapewellness

Really appreciate such a lovely review my friend.

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