Fast service, only problem was Royal mail delivered a day late. Probably due to the fact they are cr@p. Product is great and pricing is good.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The product supplied was of the customary high quality and the delivery was? Well I disagree with the description as express delivery. I would call it Hyper-Drive. Only Scottie on the Enterprise cou... Näytä lisää
Good variety of options on offer with a competitive price. Quick delivery and carefully packaged. The best option for me on-line for these kind of products. 5 stars business.
Love Vape Mountain! Have been using them for years now. They dispatch within 24 hours so order arrives very quickly. Competitive prices and a vast range of quality products.
Yrityksen tiedot
Yrityksen kirjoittama
Vape Mountain sells vaping and electronic cigarette products from around the world. Shop for the finest flavours at great prices with fast delivery.
Vape Mountain
Yrityksen kirjoittama
- Free Delivery Available
- We offer free UK delivery on ALL orders over £20. This way, you can stock up on your favourite flavours from the brands you love with ease.
- Save On Bulk Purchases
- We offer money-saving deals on a wide range of refill cartridges, cartomisers and pods. This makes it easier (and cheaper!) for you to buy the refill flavours you love in bulk.
- Brands You Can Trust
- We've years of experience working with popular vaping brands, so we're confident that you'll find your preferred e-cigarette from a name you can trust.
- Product Experts
- Whether you're new to vaping or you're a seasoned vaper, our dedicated team of product experts are on hand to help. If you'd like any information about any of our products, whether that's about device compatibility, flavour profiles, or any of our bulk offers, our customer care team are here to help. You may also find our Knowledge Centre useful, where you can find a wealth of information about vape brands, e-cigarette devices, and where in the world you can vape.
Yhteystiedot
Unit 6 Union Court, Union Road, SW4 6JP, London, Yhdistynyt kuningaskunta
- 020 7501 1108
- helpdesk@vapemountain.com
- vapemountain.com
4,8
Erinomainen
554 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
19. elokuuta 2024
Items arrived super quick and at a good…
Items arrived super quick and at a good price compared to other sites. Would purchase from them again.
26. heinäkuuta 2024
Good selection …
Have used this company for a long time now and never been let down. Always delivered on time. Safely packaged and competitively priced.
8. heinäkuuta 2024
Very prompt delivery
8. heinäkuuta 2024
Easy to use web site
Easy to use web site! Good value! Quick delivery! Cheaper than leading supermarkets!
19. kesäkuuta 2024
Quick in arriving,very helpful easy do…
Quick in arriving,very helpful easy do order even for me,
28. toukokuuta 2024
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
I bought it twice and both times they…
I bought it twice and both times they sell what they don't have, they accept the order but after a few weeks they write that it's gone, very poor service.
3. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vape Mountain
Dear Kestas,
Thank you for your feedback.
Please accept my sincere apologies for the delay and issues with your order.
I have raised an internal investigation so issues like this can be prevented from happening in the future.
I can see a full refund was actioned for you on 03/05/2024. If you have any further questions please email us at helpdesk@vapemountain.com
Kind regards,
Lakshan
Vape Mountain
I think your website is excellent and…
I think your website is excellent and the delivery of items ordered is very good.
26. maaliskuuta 2024
Fast efficient service
6. maaliskuuta 2024
Easily completed the order online
Easily completed the order online. Was notified on progress of delivery all throughout. Seamless service.
6. maaliskuuta 2024
Good price fast delivery
6. joulukuuta 2023
Take your money even when not in stock
So first time I ordered they were great. This time I’m sorry to say appalling. Delay on the delivery then only half the order arrived!! I called and was told the other half of the order which was a different flavour was out of stock! I asked why I wasn’t informed and why did they take my money knowing it was out of stock to which she apologised but couldn’t answer me but assured me I would have it within a couple days. Now almost a week later still nothing ! I called again and ask to speak to a manager and was told he was in a meeting and would return my call to sort this out. Now it’s almost 2 days later and no call still. And still no sign of my order. This is not acceptable!!!
3. joulukuuta 2023
Vastaus yritykseltä Vape Mountain
Dear Ms Marra,
Thank you for taking the time to review your recent experience.
Please let me start by sincerely apologising that your latest order with us was not delivered to you as promptly as we would have hoped.
Unfortunately and as advised to you, the shipment containing your items experienced unforeseen logistic complications, ultimately delaying your order.
Once again, I am sorry that we did not manage to keep you informed promptly.
I have looked into the tracking details for your order, and I can confirm that the second part of your order was dispatched to you as soon as it arrived at our warehouse, that being on the 12th of December. According to the order tracking, I can confirm that it has now been delivered.
I do appreciate that we could have been more proactive when communicating the delay with some of the items in your order.
In any case, I am delighted that your order has now been delivered in full.
Please let me know if you need anything further and I will be happy to assist.
Kind regards,
Victor
Vape Mountain team
Disposable Vapes
The company was very helpful and I’m very happy with the service
25. marraskuuta 2023
Having my flavour in stock also good…
Having my flavour in stock also good delivery
18. marraskuuta 2023
Very good service .prompt and efficient.
21. marraskuuta 2023
Would have expected a starter pack to…
Would have expected a starter pack to have included a charger. This was 😞. Otherwise good service.
9. marraskuuta 2023
Vastaus yritykseltä Vape Mountain
Dear Susan,
Thank you very much for your feedback.
The starter packs come with the battery, the refills and a USB charger.
The USB can be charged via the USB slot in your computer or by plugging it into a USB wall plug to charge the battery.
I hope this helps, but please let e know if you need anything further.
Kind regards,
Tony
VapeMountain.com
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