I’m extremely happy with my new Renault Master. The whole process was smooth and professional, with excellent communication throughout. The team was helpful, friendly and kept me updated at every stag... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing experience from start to finish, couldn’t be happier with the 3 VW Crafter vans supplied to me by the team at Vanaways. First of many hopefully.
Yritys on vastannut
The sales and customer service teams were absolutely top-notch from start to finish. Tyler Flage was professional, helpful and knowledgeable throughout the entire process, making the purchase smooth a... Näytä lisää
Yritys on vastannut
Will has been absolutely brilliant from start to finish. I’ve had a bit of a nightmare recently with a van I bought elsewhere, so I was quite cautious about what I did next. Will took the t... Näytä lisää
Yritys on vastannut
4,7
Erinomainen
314 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The communication was excellent
The communication was excellent, they kept us informed of delivery all the way through the process and the vehicle arrive pretty much exactly on time.
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you for your 5-star review.
We are pleased you received excellent communication and your vehicle has arrived.
Safe Journeys
Stacey
After Sales Manager
From start to finish I can honestly say…
From start to finish I can honestly say All staff have been amazing
But the one that stands out is Lillie-Mae , even though there was challenging moments due to the finest company she went above and beyond to resolve all issues and kept me up to speed at every moment.
She is a credit to the organisation and found her very pleasant so Thankyou Lillie .
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
What an amazing review, thank you Daniel.
We will pass on your lovely comments onto Lillie-Mae.
Many Thanks
Stacey
After Sales Manager
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish helping me get my minibus! Will definitely be using them again in the future!
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you for your 5 star feedback.
We are pleased you were happy with our brilliant service.
Always here for you in the future.
Stacey
After Sales Manager
good service
7. kesäkuuta 2025
Vastaus yritykseltä Vanaways
Thank you, Ricky for your 5-star review.
Safe Journeys
Stacey
After Sales Manager
Vastaus yritykseltä Vanaways
Thank you for your 5-star feedback.
Safe Journeys
Stacey
After Sales Manager
Initially it seemed ok. BUT THEM
Initially it seemed ok. Then once finance was approved and transferred was constantly giving the wrong information lost 2 days work then van turned up scratched with loose panel and the engine management light on.
I was compensated begrudgingly
29. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you for your feedback.
We are sorry your van arrived with some issues, we have fed this back to our suppliers, to ensure improvements are made moving forward.
Following your conversation with Holly, we are pleased we have come to a resolution for you.
If you require any further assistance, please contact us at customercare@vanaways.co.uk.
Stacey
After Sales Manager
Excellent service from start to finish
Excellent service from start to finish, both Adam Childe & Aimee Glover were extremely helpful, ensuring i got the right van for me and that it arrived on schedule.
31. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you for your feedback.
We will pass your positive comments onto Adam & Aimee, and we are pleased we were able to find you the right van for your needs.
Safe Journeys
Stacey
After Sales Manager
Salesperson promises delivery gets your…
Salesperson promises delivery gets your money then vans don’t arrive as promised always same excuses
30. toukokuuta 2025
Vastaus yritykseltä Vanaways
Good Afternoon, Debbie
Thank you for your feedback.
We are sorry there has been a short delay in the delivery of your vehicle, we always aim to arrange delivery as quickly as we can. However, sometimes vehicles can be delayed due to our suppliers.
Our admin team have contacted you today to provide you with a delivery date.
Please contact us at customercare@vanasway.co.uk if you have any questions.
Best Regards
Stacey
After Sales Manager
The efficency and effectiveness of the service we received
Very positive experience from start to finish. A very professional business I would highly recommend
29. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you for your feedback and we are pleased you had a positive experience with Vanaways.
We would love for you to recommended us.
Safe Journeys
Stacey
After Sales Manager
Delivered on time with no issues,
1. kesäkuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Knowledgeable and Thoughtfull
Excellent advise and help from Nick Alexander, kept me right throughout the full sale and involved the correct partners and staff to get it closed out on time, Ellie made sure all dates suited me. Great company to deal with
29. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
I had great experience buying my new…
I had great experience buying my new van, Lillie-Mae was incredibly helpful and knowledgeable, making the entire process smooth. They were also fair with the part exchange. I would definitely recommend them and will use them in the future. Thank you for the great customer service
Tenzing.
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent professional service
Excellent professional service , thoroughly recommend
25. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
straight forward to deal with
straight forward to deal with, email or call and it just gets done .
No hassle what so ever
22. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great customer service
The service we receive is always first class with Vanaways!
The Brown and Lillie-Mae Northover provided regular updates regarding the position of my order we will continue to use Vanaways moving forward.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great experience throughout
Great experience throughout. The process even though was very thorough was also very quick and the team were great.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent process/ communication
Van as described ,purchase process very easy .Communication at all stages excellent
23. toukokuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Lillie mae wasex
Lillie mae was exceptional. Have already recommended vanaways.
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
This is an attempt to recover my…
This is an attempt to recover my deposit. Ive been given the runaround from this company for almost 4 months
I'm still waiting on my refund from van ordered in February and failed to arrive. Order ref 41899655. When I receive my refund I'll stop telling people of the UK you are liars and cheats !
I have sent bank details to Joe for refund 6 days ago.
WHERE IS MY MONEY !
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Hi Kevan
Thank you for your feedback.
We will always endeavor to refund deposits when required as quickly as possible. We are sorry there was a delay, however pleased we have now been able to resolve all of your concerns.
Best Regards
Stacey
After Sales Regards
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