I’m extremely happy with my new Renault Master. The whole process was smooth and professional, with excellent communication throughout. The team was helpful, friendly and kept me updated at every stag... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing experience from start to finish, couldn’t be happier with the 3 VW Crafter vans supplied to me by the team at Vanaways. First of many hopefully.
Yritys on vastannut
The sales and customer service teams were absolutely top-notch from start to finish. Tyler Flage was professional, helpful and knowledgeable throughout the entire process, making the purchase smooth a... Näytä lisää
Yritys on vastannut
Will has been absolutely brilliant from start to finish. I’ve had a bit of a nightmare recently with a van I bought elsewhere, so I was quite cautious about what I did next. Will took the t... Näytä lisää
Yritys on vastannut
4,7
Erinomainen
314 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
We have recently used Vanaways to…
We have recently used Vanaways to replace 7 fleet vans and we couldn't be happier.
We have received excellent customer service from start to finish and the process has been made as easy and stress-free as possible.
We have now taken delivery of all vehicles and they are better than we hoped for. Great price with the extra maintenance package we need.
I would also like to thank Lillie-Mae for all the aftercare she has provided. She has contacted me with regular updates on the delivery dates for each vehicle and was happy to call back for feedback after we received them. Very helpful and great customer service. Thank you!
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your wonderful review and for highlighting Lillie specifically! We're lucky to have such dedicated team members, and we're thrilled to hear that he made your experience with Vanaways even better.
Your kind words motivate us to keep delivering top-notch service. If you need anything else, don’t hesitate to reach out—we're always happy to help!
Best wishes,
The Vanaways Team
Streets free
Stress free easy to deal with plenty of contact from them when needed.
27. maaliskuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Got there on the end !!!!
Weeks and weeks of phone calls and emails the whole process took far too long to organise and was extremely time consuming for all involved.
There seems to be a very poor communication between Vanaways and the supplier of the van.
Frustrating the transaction.
Also too many different people dealing with my case.
Although I’ve got to say that Vanaways staff who did deal with me where very polite and professional,
My beef is with the above mentioned supplier to Vanaways.
Incredibly awful service they give you and thus in turn to your customer.
Same thing goes for organising the transporting of the vehicle.
Absolutely abismal communication.
Seems nobody has the ability/authority to pick up a phone and organise anything.
Emails are days and days of turnaround. .
Great van great price
great staff at Vanaways 👌
But whole procurement process needs reworking, as way to cumbersome. And frustrating for the end of line customer.
Thanks
M. Brown
30. maaliskuuta 2025
Highly Recommend
Super easy from start to finish—honestly, smoother than my attempts at parallel parking. And the van? Absolute beauty!
Huge thanks to Theo for sourcing it. Not your usual “let me sell you everything on the lot” type—no pressure, no nonsense, just actually listening to what we wanted.
Massive shoutout to Beth, who handled the paperwork/admin like an absolute pro. Kept us updated the whole time—felt like VIP treatment, but without the overpriced champagne.
Highly recommend Vanaways! We’ll definitely be back for our next van… or vans… depending on how ambitious we’re feeling!
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Superb customer service from start to…
Superb customer service from start to finish. Great communication, great access to the vehicle I wanted and all completed in less than 2 weeks. Jake Wheelock was excellent, as were any other of the Vanaways representatives that I dealt with. Highly recommend.
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Bought two vans from Vanaways
Bought two vans from Vanaways, dealt with Jake Wheelock both times, he has always went above and beyond in making sure we get a great deal, he has now made 2 transactions very easy and even got me a better deal than we both thought possible, I would highly recommend Vanaways and ask for Jake if possible. Jake has found a customer for life in us as we've been treated perfectly both times and both delivery dates have been met.
Ashraful Haque has also called up to just confirm we received the van and had any issues or queries so this just shows the level of commitment from the company and its staff to make sure as a customer I have no unanswered queries. 2 really great members of the Vanaways team.
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Millie
Millie, Ash, Steve and everyone else I worked with were efficient kind professional and an absolute joy to chat with during my experience with vanaways. I couldn't recommend you any more highly. Millie in particular made my days shine with her friendly demeanor and personal attention she gave me. Thanks Millie you're a superstar! 🌹❤️⚡from Alexandros
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
A complete shambles
A complete shambles, high pressure selling before you pay, then not interested afterwards. My van turned up with things missing (entertainment screen) so not even a radio! I actually bought this one, because I was told it had a 10" apple play. Now they're saying it was a misunderstanding, but it was NEVER mentioned the van I bought didn't have this screen. I've had the van on the drive for three weeks, they've offered me money back but I'm worried about the warranty and they're expecting me to sort it out. I'm expected, and are doing, all the chasing on this, the contrast with before and after is like black and white.
I went with them because we're very busy at work and it seemed like a decent option, how wrong.
The problem is, I very nearly kicked this into touch before I paid, because I sensed it was going to be trouble. Always trust your senses
28. helmikuuta 2025
Purchasing a new toyota hilux.
I dealt with Mark Taylor at Vanaways who was very professional and easy to get on with . I was very pleased with the discount. Toyota increased their prices on January1st 2025. This in turn changed the price of my original quote that I received in December 2024. This ended the deal. Mark Taylor was able to meet the the original quote appropriately 10 days later. It took just over 2 months before i had delivery of the truck. The reason for the main delay was because Fleet Toyota kept changing the parameters and the colours of which Hilux I could purchase.
I would like to add that when purchasing a truck from Vanaways they should talk through and explain the reason for signing the V5 form which I totally understand now and it turned out not to be an issue.
When I was passed on to the ladies in accounts they were very professional and they treated me with the upmost courtesy and respect. Especially Morgan . She kept me updated with dates and times of delivery throughout the end of the process.
So I would like to say thank you to all your team.
I am very happy with the new truck.
I would definitely recommend Vanaways to anyone purchasing a new vehicle.
23. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 4-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Excellent service no messing around
Excellent service no messing around . Sorted out everything I asked for and more great team of people at Vanways . I didn’t wait long for delivery of vehicle. Wouldn’t hesitate to recommend to anyone for a great service pleasure to do buisness with . Keep up the good work and thank you all at Vanways
23. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Straight forward and efficient staff
21. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Jacob the salesman was fantastic to…
Jacob the salesman was fantastic to deal with
16. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
New Renault Pickup
A very good service, Vanaways kept me in the loop at all time and delivered the vehicle as we requested.
12. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 4-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
From start to finish this transaction…
From start to finish this transaction ran very smoothly
7. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Great service from start to finish…
Great service from start to finish highly recommend
17. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
From start to finish this company was…
From start to finish this company was amazing …. I chose well 😬
9. helmikuuta 2025
Vastaus yritykseltä Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
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