I really like the v4 product, it’s high quality and looks great when fitted. Recently, I ordered some additional samples for another room and the follow up service from Jess was great. She answered al... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes i... Näytä lisää
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The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of i... Näytä lisää
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The showroom has the most amazing selection of wooden flooring in a wonderfully modern industrial style building. Richard was very helpful talking with such knowledge on the range of products availabl... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä V4 Wood Flooring
Yrityksen kirjoittama
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Yhteystiedot
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, Yhdistynyt kuningaskunta
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4,7
Erinomainen
245 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic showroom and staff
Fantastic showroom and incredibly helpful staff! Highly recommend a visit!
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely review! We are so pleased you enjoyed your visit to the showroom and found the team helpful. 😊
Good attitude efficient helpfu Delivery is kind of slowl
The staff were helpful efficient and polite.The product hasn't arrived yet but I contacted before the item was due to arrive so I didn't wait in vain
3. maaliskuuta 2026
Vastaus yritykseltä V4 Wood Flooring
Thank you for taking the time to leave us a review.
We are really pleased to hear that you found our team helpful, efficient and polite. We always aim to make the process as smooth as possible, so it’s lovely to hear this reflected in your experience.
We are sorry to hear that the delivery has felt a little slow. While we hold the majority of our products in stock at our warehouse in Surrey, there are occasionally times when a product is temporarily out of stock and a short lead time may apply.
If you need any further updates on your order, please don’t hesitate to get in touch, we would be very happy to help. You can reach us on 01276 488099.
Speedy sample delivery service
Speedy sample delivery service, and they are a good size too.
23. helmikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely review! We are so pleased to hear the samples arrived quickly and that you were happy with the size, we know how important it is to see enough of the product to make the right decision. Really appreciate you taking the time to share your feedback 😊
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely review, we are so pleased to hear you are happy with both the flooring and the delivery!
Very good level of service with prompt…
Very good level of service with prompt delivery. Would have perhaps benefitted from more precise delivery slot.
9. helmikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for taking the time to leave us a review, we really appreciate it. I’m pleased to hear you were happy with the service and prompt delivery 😊
We completely understand your comment regarding a more precise delivery slot. That’s really useful feedback, and we are always looking at ways to improve communication around deliveries, so will pass this on to the team.
Thank you again for choosing V4 — we hope you’re delighted with your flooring!
Very prompt service sending samples
Very prompt service sending samples. Great quality products.
9. helmikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
We are so pleased to hear the samples arrived promptly and that you are happy with the quality of our products.
If you need any further advice or help as your project progresses, we would be more than happy to help!
Paid for A4 samples small tiny ones…
Paid for A4 samples small tiny ones came and then I contacted no response
28. tammikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
Hi Trudie,
We are very sorry to hear that you have not yet received the A4 samples that were paid for. We can’t see an email previously flagging this to us, so apologise that this is the first we are hearing of the issue.
We have now located the samples and arranged for them to be sent out tomorrow. Please accept our apologies for any inconvenience this may have caused.
Proceed with caution when it comes to…
Proceed with caution when it comes to V4’s Smoked White Oak products.
Whilst I was fully aware (and can accept) that there would be some variation in the colour due to this being a natural product, the variation on my laid floor is way beyond an acceptable tolerance.
My floor looks patchy and inconsistent, with huge variation in colour and finish plank to plank. Fair to say it’s a long way from the desired look. All too late now mind - a very expensive mistake.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä V4 Wood Flooring
Thank you for taking the time to leave your review.
Smoked products naturally exhibit greater variation in tone and character than non smoked floors, as the colour is achieved through a smoking process rather than a stain.
We recommend that installers always rack out a small area prior to full installation to allow client approval.
If the overall appearance is not approved at this stage, we are of course more than happy to accept the flooring back for a refund.
A very positive experience
The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of information about the products, as well as 4 well- sized sample pieces. Overall a really useful and positive experience.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you enjoyed your visit to the V4 showroom and found the layout and large samples helpful. It’s great to know that Jon was able to share useful information and samples to support your decision-making.
Vastaus yritykseltä V4 Wood Flooring
Thanks so much for taking the time to leave a review, we are really pleased to hear your samples arrived quickly!
I have yet to receive the order
I have yet to receive the order! So how can I possibly review it?
8. tammikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
We are sorry to see this review, we can’t find any prior contact from you regarding a missing order, and so we haven’t had the chance to investigate or help resolve this for you.
If you can contact us directly with your order details on enquiries@v4.co.uk / 01276 488099, we would be more than happy to look into this immediately and get it resolved for you.
Good range
Good range, ordered 5 samples, arrived quickly, good size samples unlike many other flooring companies. Delivered by hand by the company itself. Good quality flooring. Will be ordering.
9. tammikuuta 2026
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely review, we are really pleased to hear you were happy with the samples and delivery.
We look forward to working with you when you are ready to place your order. If you need any further information or support in the meantime, please don’t hesitate to get in touch.
Able to find the specific product I…
Able to find the specific product I needed in the UK. Delivered as promised
29. joulukuuta 2025
Vastaus yritykseltä V4 Wood Flooring
Thank you for your review, we are so pleased you were able to find the exact product you needed and that delivery was as promised. We really appreciate your feedback 😊
The flooring is amazing
The flooring is amazing, quick delivery and responsive customer support. All great.
22. joulukuuta 2025
Vastaus yritykseltä V4 Wood Flooring
Thank you for your lovely feedback, we are delighted you are happy with the flooring and that delivery and customer support were all spot on 😊
Will definitely use this company
The showroom is set out so that you can get a strong idea as to how the flooring will look in situ.
Jon could not have been more helpful when we were debating which flooring to go with and gave us good sized samples to take away
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä V4 Wood Flooring
Thank you for your kind review, we are so pleased you found the showroom helpful and that Jon was able to support you in choosing the right flooring. We are glad the larger samples helped too 😊
The product arrived swiftly and…
The product arrived swiftly and securely packed, boasting impressive quality. Highly recommend!
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely review, we are pleased to hear your order arrived quickly, was well packaged, and that you are impressed with the quality. Your recommendation really means a lot to us 😊
Quick and efficient
22. joulukuuta 2025
Vastaus yritykseltä V4 Wood Flooring
Thank you for your review, we are really pleased you found the service quick and efficient 😊
Sales great, after sales rubbish
Sales person was great to talk to, sent samples and wasn’t too pushy, ordering was simple. When the product arrived it was a different colour to what we’d chosen, I called up and there was no apology they just said, must be a different coating used by the manufacturer, we’ll tell warehouse about it, I sent pictures etc and they agreed it was a different colour but still no apology, I did get the offer to send it back , however this would have put my build back a delay I couldn’t really afford. When laying I found a few boards that weren’t 100% square, this in turn started to throw out big sections of the floor, which I then took back up removed the board and relayed the floor, there must have been 8 boards like this in 22 square meters.
15. joulukuuta 2025
Vastaus yritykseltä V4 Wood Flooring
Hi Simon,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with the finish and that this has been your experience.
We have looked into this and cannot find any record of correspondence or calls from you, including images relating to the issues raised. We are always keen to help resolve any issues, we would really welcome the opportunity to look into this further for you.
If you could please contact us directly at enquiries@v4.co.uk.
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely feedback, we are really pleased to hear everything went well 😊
Great quality product
Great quality product - received really quickly and well packaged - would recommend thanks
5. joulukuuta 2025
Vastaus yritykseltä V4 Wood Flooring
Thank you so much for your lovely review! We are really pleased to hear your order arrived quickly, and well packaged.
Please don't hesitate to reach out if you need any further support.
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