Usapassports Arvostelua 

They charge you $188 to ship the passport documents and your photo to your house. IT DOES NOT GIVE YOU THE ACTUAL PASSPORT, WHICH IS WHAT I ASSUMED I GOT FOR THE $188. You still have to pay the government $165 and submit the documents in person to a city hall or post office. Their "Expedited" service process doesn't even make sense (found on their main page) because they want you to ship the documents to them, but on the US government website it says "You must present a physical Photo ID at the time of application". How can "you" present the photo ID if you mail it to them? They also charge $25 for shipping a simple document envelope. The service charge is $149 and there are fees to get to a total of $188. The whole thing is a scam to make you think you are getting the passport delivered to your house. I feel very bad for falling for this scam.

This website presents itself as if it were the US government site for replacing a passport. Unless you scroll to the bottom of the page and search for specifics like FAQs or fees, you assume you are on the Dept. of State website and freely provide your mother's maiden name, your social security number and other critical information. In addition, the fee this company charges is similar to the passport fee, but you still owe the IS government that fee. All you get for your time and money is a printed copy of the forms you completed online and a checklist. Avoid this scam website and make sure you're on the legitimate .gov website.