Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I ordered the breo ipalm 520e hand massager but then decided I wanted to upgrade to the Breo Wowo. Instead of going through the shipping return hassle Breo offered to give me a full refund and have me... Näytä lisää

Saanut 4/5 tähteä

The device is functional well and the massage strength and temperature are adjustable to fit your needs. It is a bit bulky though and I have small hands. The customer service responses quickly and ans... Näytä lisää

Saanut 5/5 tähteä

I ordered one Breo scalp massager and accidentally received two. I contacted customer support and they kindly told me I could keep the extra one. Tried it yesterday and honestly loved it — very rel... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I ordered the breo scalp massage brush 7 weeks ago on may 11 2024 and have not received it yet (it’s June 25th now)…..it says it hasn’t been shipped yet and the tracking doesn’t work… I have left seve... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kauneus- ja terveysmyymälä
  2. Online-markkinapaikka

Tietoja yrityksestä Breo

Yrityksen kirjoittama

Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at Breo

About Breo

Breo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.

Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

137 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Love our foot massager

Love our foot massager! It's like having a personal masseuse at home. The heat feature is great and it works out all the knots. Highly recommend for anyone who spends a lot of time on their feet.

30. joulukuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your wonderful review!
We’re thrilled to hear that you love your foot massager and that the heat feature is helping you relax and relieve tension. It truly means a lot to us, and we really appreciate your recommendation!

Saanut 5/5 tähteä

Wonderful customer service

Wonderful customer service! Quick to reply and address all my concerns. Certainly will return to Breo for any massager needs.

28. joulukuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your kind words!
We’re delighted to hear that you had a great experience with our customer service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Saanut 5/5 tähteä

Great communication and excellent…

Great communication and excellent customer service. Knowledgeable on their products and was able to provide help I needed.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your kind words! We’re glad our team could provide the support you needed. Your feedback means a lot to us!

Saanut 5/5 tähteä

Breo has earned my loyalty

Breo is an excellent company. I have been using their products for over 4 years. My first purchase (a head massager) was smooth and seamless-- and before I pulled the trigger on the order they were super helpful in answering my myriad questions in a clear and timely manner.

More recently, I had a wear and tear issue with one of their products. They were prompt in getting it resolved for me, even though they were not obligated to help. These people really care about their customers!

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your loyalty and kind words! We’re thrilled to hear about your positive experiences over the years and are always here to support you. Your trust means the world to us!

Saanut 5/5 tähteä

excellent customer service

excellent customer service. they were responsive and fully helpful with my questions.

8. joulukuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your kind words! We’re glad we could help and really appreciate your support.

Saanut 1/5 tähteä

Terrible product - worse customer service

I’m shocked to see any positive reviews here. The company states a 30 day return policy, but you have to dig into it to see that actually you only have 7 days from delivery to return the product. After that, you bear the burden of shipping costs. Then, when you reach out to the company for an RMA, they start to do that thing of “what if we gave you $50 and you kept it? Oh, no? Well, what if we gave you $95 and you kept it?“ When you say no to all that, then you finally receive the address to return it to. However, this return comes with a bunch of “requirements“: send the company the tracking number when you ship it, if the box shows any kind of damage incur a $30 packaging fee, ensure the product is completely clean or they reserve the right to reject the return, and then – this one was the funniest part – follow up with them after the package is delivered back to them to remind them to refund you! Absolute scam customer service… in addition to the product itself is terrible. My daughter and I both tried it and felt almost nothing. I really do not understand anybody giving this a positive review and strongly recommend against buying it with any notion that you can return it.

27. elokuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Dear Lauren,

Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and regret that our product did not meet your expectations.

Regarding our return policy, it is stated clearly on our website that returns are eligible for free return shipping within 7 days of delivery. Since your return request was made beyond this period, we informed you that return shipping costs would need to be covered by the customer.

As for the alternative offers, our intention was not to inconvenience you but to provide options that might save you time and effort — allowing you to keep the product and still receive a partial refund instead of going through the return process.

We understand this experience has been frustrating for you and will review how we can make our policies clearer and our service smoother for future customers. Once your return arrives and passes inspection, your refund will be processed promptly.

Thank you for your patience and for sharing your concerns — they help us improve.

Best regards,
Breo Customer Support Team

Saanut 5/5 tähteä

Great customer service

Great customer service

21. elokuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Great product and customer service!

19. elokuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

good product nice service.

1. elokuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Customer service is responsive and professional

Customer service is responsive and professional. Unfortunately the product didn't work well for me due to scalp sensitivity but customer service was able offer a refund. Highly recommend this company since they have confidence in thier product and stand behind thier refund policies.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your kind words and recommendation! 🌟
We’re sorry to hear the product didn’t fully meet your needs, but we’re very glad our customer service could provide you with a positive experience. Your feedback truly motivates us to keep improving both our products and support. 💙

Saanut 5/5 tähteä

Scalp treatment as at a salon, but in the comfort of my own home

I’ve been using the Breo LumiHeal Pro for just over 2 weeks now, and I’m genuinely surprised by how much I enjoy it. I originally bought it to support hair regrowth after struggling with telogen effluvium, and I’m already noticing small but encouraging improvements.

What I love most is how versatile it is. The device is fully waterproof, so I can comfortably use it in the shower to massage in shampoo, rosemary oil, or scalp serum — it truly feels like a salon-quality scalp treatment at home. The design is sleek, feels high-quality, and is comfortable to hold. It’s also cordless, easy to charge, and very convenient to use daily.

The massaging heads are soft yet firm enough to really stimulate the scalp. I’ve been using it for 10–15 minutes each day while watching TV, and it’s become a relaxing part of my evening routine. I didn’t expect it, but it also helps relieve scalp tension and headaches — a bonus I really appreciate.

The FDA-grade red light laser therapy is a separate step in my routine that I use before bed. It’s gentle and calming, and I love the ritual of it — it feels like I’m actively investing in my hair health.

I’d definitely recommend this to anyone looking to improve scalp health, boost absorption of hair serums, or gently encourage regrowth. Excited to keep using it and see continued progress over the next few months!

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for sharing your detailed experience with the LumiHeal Pro! 🌟
We’re thrilled to hear that it’s become such a positive part of your daily routine — from supporting scalp health and hair regrowth, to offering relaxation and even easing tension. It’s wonderful to know you’re enjoying both the massage and the red light therapy features.

Your feedback means a lot to us and will surely help others who are considering their own scalp care journey. We look forward to being part of your continued progress! 💙

Saanut 5/5 tähteä

I have recently purchase Breo S3 Scalp…

I have recently purchase Breo S3 Scalp Massager Comb, it does feels very relaxing. My sister brought the same one. Love it highly recommend.

12. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Breo Premium Massager

The compression gradually get stronger so it more relaxing, just 10 minutes using this helps me sleep better.

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Great company and product

We have been purchasing the iDream 3 Head Massager for years and are very happy with its performance and reliability. Great product!

7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

⭐⭐⭐⭐⭐ 5/5

⭐⭐⭐⭐⭐ 5/5 – Great for Hand Pain and Daily Relaxation!
I’ve been using the Breo iPalm 520e for a little over a month now, and it’s honestly been a game changer for my hands. I type all day for work, and by the end of the day, my fingers and palms usually feel stiff and sore. This device has become part of my evening wind-down routine.

What I love:

The air pressure massage feels amazing—almost like a rhythmic squeeze and release that really loosens up tension.

The heat function is super soothing, especially on cold mornings or when my joints feel tight.

It's very easy to use. Just slip your hand in, press a button, and relax.

It’s also cordless, which I love. I just charge it every few days and keep it on my coffee table.

I like that you can adjust the intensity—when I started, I stuck with the lowest setting because the pressure was stronger than I expected. But now I use the medium one and it’s perfect.

A couple of small things:

There’s no display showing what pressure or heat level you’re on, which would be nice.

You do have to reposition your hand sometimes to get the pressure in the right spots, especially if you have smaller hands like mine.

But overall, this thing really works. My hands feel more relaxed and less achy. I even notice that I sleep better after using it. Totally worth the money if you deal with hand pain, arthritis, or just want a really good hand massage at home.

Would absolutely recommend it!

2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Great Customer Service Support

Although the scalp massager didn’t work for me, the customer service was excellent! Working with me to address any and all issues. I appreciate their promptness and attentiveness to the situation.

20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Saanut 5/5 tähteä

Excellent customer services and good…

Excellent customer services and good product! Easy to use and effective!

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Saanut 1/5 tähteä

It is hurts and it is loud

It's painful and very loud, making it far from relaxing. I reached out to the company for a return slip, but they keep responding with discount offers instead. Now they say I have to wait three weeks for the return slip. Since the return policy is only 30 days, that would mean I'd miss the deadline to get my refund. This company feels like a scam!

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

We’re truly sorry to hear about your experience and the inconvenience caused. Our team has already responded to your message and offered an alternative after-sales solution, but we have not yet received a reply from you. Please rest assured that we are committed to resolving this matter for you and will continue to reach out to assist you further.

Saanut 5/5 tähteä

Good Policy

While the product didn’t quite work out for my needs, I was genuinely impressed by how Breo handled the return. Their customer service was quick, understanding, and made the return process super easy — no hassle, no fees. It’s rare to find a company that stands by its customers even when things don’t go perfectly. I really appreciate that and would consider buying from them again based on the experience alone.

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Saanut 2/5 tähteä

What is the app in UK please

What is the app in UK please. I can't find it

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Breo-logo

Vastaus yritykseltä Breo

Thank you for your feedback, and we're sorry for any confusion caused.

Due to platform limitations, we’re unable to provide a direct download link here. Could you please contact us at support@breocare.com? Our team will be happy to assist you with the correct app and any other questions you may have.

We appreciate your understanding and look forward to helping you!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin