My second purchase from Urns For Angels. Really good website and delivery service , I purchased an Ashes Bracelet this time. Hand made to order with its own presentation box. The quality and ser... Näytä lisää
Yritys on vastannut
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Easy to use website. Order went smoothly and I was kept updated of progress. Delivered well within the 1-2 week window. And I love the product. It will be a fitting and tasteful memorial to my late pa... Näytä lisää
I recently purchased an urn from Urns For Angels for my cat Bitters, and I couldn’t be happier with it. Losing him was incredibly difficult, so finding something special to keep his ashes in was reall... Näytä lisää
Yritys on vastannut
It has been a difficult process choosing the correct location & final resting place for mom. We finally found it & you guys. The biodegradable heart shaped urn is absolutely perfect. I couldn't be mor... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Urns For Angels
Yrityksen kirjoittama
We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.
We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.
Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.
If you would like extra assistance, please feel free to reach out:
- UK: +44 (0)20 4572 8870
- US: +1 (929) 930-4010
- Email: contact@urnsforangels.com
Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.
What you can expect from us:
- Handcrafted, designer urns and memorial jewelry chosen with care
- Compassionate support whenever you need it
- Worldwide tracked delivery, with no surprise customs fees
- A small, dedicated team that genuinely cares about your tribute
Visit our store at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Yhteystiedot
Urns For Angels, Unit 3-4, Ocean Park, Dock Road, CH41 1HW, Birkenhead, Yhdistynyt kuningaskunta
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4,8
Erinomainen
1 t. arvostelua
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Vastaus yritykseltä Urns For Angels
Thank you for the kind words. We're glad the ordering experience was smooth from start to finish and that the Ocean Blue Modern urn lived up to expectations. We really appreciate you sharing this.
The urn is even better than I thought…
The urn is even better than I thought it would be- so pleased with it, looks great
6. heinäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you, Mike. Making it simple is exactly what we aim for, so this is good to read.
A beautifully made and thoughtfully…
A beautifully made and thoughtfully presented keepsake. At this price point you hope for something that feels worthy of its purpose, and it does. Arrived with everything needed, and handled with care. Exactly right for something so precious.
6. heinäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you for such a considered review. You've named exactly what we work towards, that a piece should feel worthy of what it's being asked to hold. We're grateful you chose us for something so precious.
The finished product is excellent…
The finished product is excellent quality and just perfect for the ashes.
6. heinäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you, Michelle. Knowing it's just right for the ashes is what matters most to us. We appreciate you letting us know.
Great customer service
Great customer service. First urn was handled roughly in transit and arrived broken, urns for angels was quick to send a replacement. Thanks to Frances for her help and care.
26. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Ian, thank you for this. A piece arriving broken is never the start we want, so we're glad we could get a replacement to you quickly. Frances will be really pleased you mentioned her by name.
Great communication from the start
Great communication from the start
Excellent quality
Very professional
2. heinäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you for taking the time to leave this. Keeping people properly informed matters to us as much as the pieces themselves, so it's good to know it came across.
Vastaus yritykseltä Urns For Angels
Thank you, Robert. Finding exactly what you had in mind is what we hope for every time. We appreciate you choosing us.
Vastaus yritykseltä Urns For Angels
Thank you, David. Thoughtful is what we ask of ourselves here, so it's genuinely good to hear it landed that way. We appreciate the recommendation.
Beautiful keepsake
At first thought it too big
But it is such a beautiful urn
Many friends have admired it
Got use to the size now
It is so different from others I
Have looked at and thank you
So much for producing such a
Lovely keepsake
I am so very pleased with this
Purchase
Kind regards
Elizabeth Atkinson
23. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Elizabeth, this is such a warm review to receive, thank you. Size can take a little while to settle with you, so we're glad it did, and that friends have been admiring it. Thank you for trusting us with something so personal.
Unfortunately our urn arrived broken…
Unfortunately our urn arrived broken and without sealant strips. I emailed customer services and never heard back.
16. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Niki, I'm so sorry your urn arrived damaged, and that there was nothing in the box to show you how it opens. That isn't good enough, and I want to fix it for you.
Your review was the first we knew anything was wrong. I tried to call you this morning but couldn't reach you, and I've also emailed you directly. We've recently moved to a QR code in the box that opens the instructions on your phone, as part of making our packaging more eco-friendly, but a small number of orders went out before it was working properly, and yours was one of them. That's on us, and it's now sorted. Once we're in touch I'll get your urn put right and make sure you have the sealing strips, which are inside the packaging but easy to miss when there's nothing there to point them out.
Please reply here or call me back whenever you're ready. We'll look after you.
Paul Levy
Founder, Urns For Angels
Urns for Angels have wonderful Urns
Firstly, Urns for Angels do have a wonderful selection of Urns. And it is easy to reach their representative on the phone. However when I just needed help to open the Urn I ordered, I found the company slow to take initiative to help me, and there were no instructions accompanying the Urn on its arrival. Finally following several phone calls from myself requesting help, the issue was resolved. Apart from that the Urn itself is beautiful and I am delighted with it.
19. toukokuuta 2026
Vastaus yritykseltä Urns For Angels
Diana, thank you for this, and for your kind words about our range and the help you had over the phone.
You're right that your urn should have come with clear instructions for opening it, and it didn't. We've recently moved to a QR code in the box that loads the opening guide on your phone, as part of making our packaging more eco-friendly, and a small number of orders went out before it was working properly, yours among them. That left you having to come back to us to find out how the piece opened, which I'm sorry about, and it's now been put right.
I'm glad we got there, and that the urn is exactly as it should be for you. Thank you for taking the time to share this.
Paul Levy
Founder
Urns For Angels
This is a Lovely Tribute.
This is a Lovely Tribute to my Darling Wife. Beautifully made and looks good in our lounge. Very well done, top service.
19. kesäkuuta 2026
A great site and good service with a quality product
It was a very easy site to use and you get what you have ordered with some very nice extra touches. I was very pleased with the whole service and would recommend them highly.
17. kesäkuuta 2026
Delivery was efficient
Delivery was efficient
Think the products are very overpriced but people are vulnerable at a time of bereavement so pay .
I would like to know why they are so expensive?
10. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you, and I'm glad the delivery ran smoothly for you. Your question is a fair one, so I'll answer it plainly. The piece you chose, with its oily green glaze, is handmade and hand-glazed by a single artisan, every one finished individually rather than turned out on a production line. The price reflects that craft and the materials behind it, nothing more. We hold ourselves to the opposite of what you've suggested: we never price around grief, and in your case the piece was actually bought at a discount, below its usual price. For families who need a gentler cost, we also carry simpler, more budget friendly options, and we would always rather help someone find the right piece than see them priced out. If there is ever anything we can help you with, you are welcome to reach out to us directly.
Paul Levy
Founder, Urns For Angels
Very helpful - an excellent customer experience
I had a query about the size of the container to use for the dear relative's remains. Paul dealt with my question with great sensitivity and kindness and subsequently arranged for a very quick despatch of the item, which we are delighted with. Online communications were dealt with quickly and efficiently as well.
I would definitely recommend this company. Thank you for helping to make this difficult time easier 💜
12. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you for this, and I'm sorry for your relative's passing. Questions about the right size are so important to get right, and I'm really glad I could help you with the care it deserved and then get the piece out to you quickly. It means a great deal to hear we made a hard time a little easier. Thank you for recommending us, and for letting us help.
Paul Levy
Founder, Urns For Angels
So impressed with this option
So impressed with this option, it was just perfect of what my mum would want.
The item is beautiful, I purchased some notes so people could add their own message into the pillow.
Mum floated out with the waves, disappeared a few minutes later. Certainly enough time for some words and a prayer.
Loved the memorial page (free access) to know where her earthly presence was returned to and where we can go back and think of her. Absolutely priceless
23. toukokuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you for sharing something so moving, and I'm so sorry for your mum's passing. The image of her floating out with the waves, with time enough for words and a prayer, is exactly what this piece is meant to give a family. I'm so glad the message notes let others be part of it, and that the memorial page means you have somewhere to return to and think of her. That you'd call it priceless is the highest thing we could hope to hear. We'll be thinking of you, and thank you for letting us be part of her goodbye.
Excellent service
Excellent service from easy online ordering to wonderful, fast delivery.
9. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you. Easy ordering and fast, dependable delivery are exactly what we aim to give, and we know how much it matters that we're reliable for you and the families you look after. We appreciate you choosing us.
Beautiful ceramic urn
This was a beautiful ceramic Urn thank you. Took a couple of weeks to come but worth the wait, can tell hand made and lovely quality ceramic. Feels very smooth and nice to touch with the matt finish looks lovely quality unlike some cheaper alluminuim ones i have seen of same design. Worth paying double price for quality ceramic. Mine was for small adult so perfect size for my Mum. I ordered the white teardrop shape with small gold heart in middle. Its beautiful. Definately recommend this business. Thank you so much xx
18. toukokuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you for such a lovely, detailed review, and I'm so sorry about your mum. You've described exactly why we work the way we do: the white teardrop with the little gold heart is handmade in solid ceramic, which is why it took the couple of weeks it did, and why it feels smooth and substantial in the hand rather than like the cheaper aluminium versions of the same shape. I'm so pleased the size was right for her and that the quality showed. Thank you for trusting us to hold her, and for recommending us.
Excellent service and products
8. kesäkuuta 2026
Vastaus yritykseltä Urns For Angels
Thank you. Getting both the service and the piece itself right is what we set out to do every time, so it's good to know we managed both for you. We're grateful you chose us with something this personal.
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