Urban Bar Arvostelua 

Great professionals, as usual. Not only when goods arrive in good conditions, but also when some items arrive damaged. Refund or replacement happens swiftly and with great manners during the process. It deserves nothing less than a 5-star rating!

Quiet painless. Good delivery .
On time

The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatly and offered replacement or a refund, I opted for a replacement that arrived within a couple of days.
With my experience I cannot fault them as a company and as a final comment the 1910 range are amazing, especially the stemmed beer glass.
I will be using Urban again.

Good Quality products. Well packaged as they are glass.

The glasses were very well packed and arrived safely. Urban bar glasses have some of the best designs in the cocktail world imo. Had a great experience with the Urban bar customer support over a minor issue. Would highly recommend buying from them!

I love these glasses, great quality, thin rimmed but a good weight to the glass. They look classy and are lovely to drink out of, good price too!

Great website site , easy to find what I was looking for and a great selection and prices. A +

Delivery shipped and delivered with extreme speed,the item was well protected by bubble wraps all around it.Great

Fast delivery upon order
Perfect quality barware
Nice style

I’d been looking for some tuah glasses for a while, saw them on the Urban Bar site for a very reasonable price and ordered them. The dispatch was very prompt and the glasses were with me in a couple of days.

Exactly as described.
Excellent quality glass quaich.
Delivered quickley.

Great quality. Even though some of the glasses arrived broken the customer service was impecable and made the refund inmediately.

I haven’t received my parcel yet,I was told it would be arriving by Tuesday

Simple ordering process, several options for delivery and payment and you can even have your bar ware personalized with their engraving service.

Great support- an item was out of stock, the person who contacted me was very polite, provided great replacement options and the order was shipped with almost no delays. The only negative for me is shipping costs.

Great customer never received first item replacement sent out asap

Mixing glass I ordered has defects.
Support doesn’t respond to my emails

Great product, very promptly delivered. Small billing question dealt with quickly and without delay.

All was fast and smooth.
Products corresponding to my attempts

I am setting up two cocktail bars at my house in France and have received excellent service from Urban Bar. The quality of their glass wear (particularly the Calabrese designs) is fantastic and they also stock a wide variety of Cocktail Kingdom (the US go to Barware supplier) products which has avoided the shipping and large customs costs in buying something from the US. They have a separate EU website which also avoids the post Brexit issues arising from buying from the UK. Customer service is excellent (thank you Sophie Weston) and the icing on the cake was the Mid Century Modern Italian cocktail bar table which was a perfect addition to the house. I recommend them highly