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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I first ordered a pair of Cole sneakers that turned out to not be what I wanted anyway. So, I started the return process and exchanged them for a pair of SOHO high-top sneaker. The whole process wen... Näytä lisää

Saanut 5/5 tähteä

I ordered the Camden Military Boots and they were mailed to Canada in just a few days. I'm used to spending around $500 on nice boots, but these ones are clearly a cut above. Also, shout out to Ab... Näytä lisää

Saanut 4/5 tähteä

I ordered a pair of shoes that arrived the next day. The shoes looked as handsome and stylish as in the pictures, but I had ordered size 40, my standard fitting, and the shoes just looked too large on... Näytä lisää

Saanut 5/5 tähteä

I have too many Untamed street shoes to mention so safe to say this company is my favourite shoe maker. A fantastic variation of styles but without question no variation of quality as it’s always pe... Näytä lisää

Yrityksen tiedot

  1. Kenkäkauppa

Erilaisten ulkoisten lähteiden tuottama tieto

Designed in London and artfully handcrafted in Italy with the finest calf-skin leathers and unravelled attention to detail | Untamed Street


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

341 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

The products are good (NOT all)

The products are good (NOT all). But the customer service you can not rely on them. I asked for a return, they replied with an email explain the instruction, when the return process did not work, I contact with them again ask why they offer this return service if it does not work, they replied that they did not offer that, however I have their reply by email as a proof. They hold around 1300 GBP till now until we find how we will return the items

12. joulukuuta 2024
Oma-aloitteinen arvostelu
UNTAMED STREET-logo

Vastaus yritykseltä UNTAMED STREET

Hi Mohamed,

We offer free shipping and free returns, no questions asked. In your case, we took significant steps to help you return all five pairs of shoes as conveniently as possible—despite increasingly aggressive communications directed at our staff, which have made assisting you more difficult.

Because of your time constraints, we personally generated the return labels for you and arranged a Royal Mail collection directly from your workplace—an arrangement customers typically handle themselves. Unfortunately, Royal Mail confirmed that no parcels were presented when the courier arrived. We have arranged another collection for tomorrow. To prevent any further misunderstandings, please ensure your concierge is fully aware of the arrangement. With the pre-Christmas period affecting carrier schedules, there are factors beyond our control, so doing all you can to facilitate the process will be very helpful.

As an alternative, there is a Post Office branch just a short walk from your workplace where you can drop off the parcels. However, should you need to arrange a new collection, we have already offered to keep your return window open, giving you the extra time to ensure a successful return. The moment these items are back with us, we will immediately process your refund.

Throughout this entire process, our team has remained patient, considerate, and understanding. We genuinely care about providing empathetic support, and it is deeply disheartening that our best efforts haven’t resulted in a more positive outcome.

Kind regards,
Gemma
Customer Care
care@untamedstreet.com

Saanut 5/5 tähteä

Worth every penny

I’ve bough pair of boots, and honestly I’ve never had such a decent pair. Hand made, You can see craftsmen put heart and soul to make them. Fantastic costumer service. Abbi helped me with trucking the parcel. Considering that it came from Italy, courier delivered within 5 days. Super happy here I will buy again👈🏼🫶🏻

15. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional quality and customer…

Shoes exceptional quality and customer service equally. Very positive experience, slight delay in delivery due to accumulation of orders post black friday, but customer service that accompanies you day by day. Quality of the shoes even higher than you imagine seeing them online. I suggest you ask for information on the color shades (cigar brown for example arrived a little darker than the photos online), you can request lighter or darker. Customer service that worked to satisfy me to the maximum, also proposing me to change with new shoes with a lighter shade. I will definitely return to buy shoes for spring summer. Prices adequate for the quality.

6. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Not worth the price

They look amazing and customer service is great but unfortunately the product isn’t great. The boots I purchased are very uncomfortable and they’re certainly not worth the hefty price tag.

12. marraskuuta 2024
Oma-aloitteinen arvostelu
UNTAMED STREET-logo

Vastaus yritykseltä UNTAMED STREET

Hi Omar,

Thank you for your feedback. I’m so sorry to hear the SOHO urban-black high sneakers weren’t the right fit for you. This style has been a cornerstone of our sneaker collection and one of our most sought-after designs for years. The SOHO is crafted from superb-quality leather and features two functional lateral metal zippers that make daily use incredibly convenient.

To clarify, we offer free shipping and free returns/exchanges, no questions asked. I can see that you originally purchased a size 45 but later exchanged it for a size 44 using our free service. When you contacted us to let us know that you were struggling to close the zippers, we offered you the option to return size 44 for a full refund. We also mentioned that it is not uncommon for customers with a high instep/arch to initially experience difficulty closing the zippers but that this is often resolved by loosening the laces. While this adjustment works for most, it seems this didn’t resolve the issue in your case, so we shared instructions on how to return the sneakers free of charge.

It appears the second return hasn’t been initiated yet, so I’ve now contacted you directly to share the return instructions again.

Thank you again for giving the SOHO a try, Omar. Please let us know how we can help further.

Best regards,
Gemma

Saanut 5/5 tähteä

Great fit and craftmanship

Great fit and craftmanship. Extra satisfactory from Great service by Abbi/customer service as I decided to change model from 1st order. She made me feel VIP customer, despite of my 1st order.

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Gorgeous

Oh, my gosh.
I really liked the look of the RANDOR terra brown laceless biker boots. Yes they don't come cheap......But they are....
Beautifully made, exquisitely stylish and excellent value for money.
Untamed Street's service is exemplary and I would like to thank you for ensuring my boots arrived ahead of the original date specified.
I'm so happy with them, I can't stop smiling.
If you love boots as much as I do, you will understand.

23. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

two weeks ago i received my second…

two weeks ago i received my second pair of untamed streets , a pair of very beautiful eyton laceless ankle boots . cheap ? no, they're not ... but as a customer you get the proof that they still exist, true craftsman !
beautiful design, quality. the little details, the little imperfections that make the difference ...

10. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best boots I have ever owned …

I bought the boots because I absolutely love them and the customer service really is second to none.
I had a slight problem and was able to speak to someone by phone. He listened to my slight issue and dealt with it immediately. I’m so impressed and will definitely be back for more. Highly recommend.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Boots and Customer Service Bar None…

Untamed Street has the very best customer service I have seen in a retail brand. Their shoes are the finest quality and when I had a size mistake, and one boot fit larger than another I had purchased, they executed an exchange in three days and made it perfect. Their team is responsive, and it is the best boot I have ever owned. I will be back many times.

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Wonderful, stylish, unique, artisan brand - super helpful, responsive customer care.

I fell for a particular boot (York Urban Hiker) - loved everything about it - but delayed ordering, and my size became unavailable: Marco checked with the makers in Italy, and determined a one-off, special order was possible; they arrived (within a fortnight!) yesterday - and they're just stunning; perfect (in their consistent, deliberate, 'aged' imperfections) & incredibly well, sturdily made; the perfect balance.
I wholeheartedly recommend this brand to anyone who values style, beauty, & top-drawer, quality construction.
I'll be back for more.
Bravo!!
Nick

26. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Stop! Buy your boots here!

Stop! Buy your boots here!
Being a footwear fanatic I’ve done the research.
OMG I bought the York Welted Military boots. Yep 2 pairs cause they are soooo good!
14 lace holes makes for a perfect fit!
Leather inside and out makes for a perfect feel!
Great customer service.
Oh and loads of compliments from friends and passers by.
I looked for months always returning to Untamed Street.

27. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Untamed Unbelievable


I have received my items under the above order (Lennox ankle boots and blue sneakers) and you have exceeded all expectations!

I usually buy from established brand like Chesney but took a chance when your name popped up on a search...

The quality, design, details, leather, colours and fit are absolutely brilliant and I can only say "Bravo" for producing such wonderful footwear.

Thank You So Much and I'm looking forward to years of enjoyment, wearing them and getting compliments. 😊

24. lokakuuta 2024
Saanut 5/5 tähteä

Curzon army boots

Just received Curzon army boots. They are really good. Very high quality, super soft leather and also very comfortable. You can really see and feel quality of this pair of boots.

17. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Extra ordinary shoes

Extra ordinary shoes, for men and women! Had some problems with customs but the customer support reacted promptly and solved. the problem! Perfect service!

27. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional quality

I have many pairs of shoes and boots. There is nothing that compares to the quality offered by Untamed Street. I live in the USA. The customer service is superb. Worth every penny!

24. syyskuuta 2024
Oma-aloitteinen arvostelu

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