Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... Näytä lisää
Yritys on vastannut
I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... Näytä lisää
Yritys on vastannut
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Yhteystiedot
Hammerensgade, 1267, Copenhagen, Tanska
- info@unlocator.com
- unlocator.com
4,4
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Excellent service
The team at Unlocater are very efficient and extremely helpful. Any issue is resolved almost instantly! I have been using Unlocater since 2016 and I am very happy with their service.
13. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there, thank you for your good review and kind words, we appreciate it a lot! If you need any assistance in the future, please don't hesitate to contact us again at support@unlocator.com
Unlocator problems
Unlocator quickly solved the problems that happened while using their app.
Responce was quick and professional !
Thanks !
2. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your kind words and your good feedback, we appreciate it a lot!
If you need any assistance with our service in the future, please don't hesitate to contact us at support@unlocator.com
Best DNS and VPN services
For nearly two years, I've been a loyal Unlocator user, initially drawn in for its DNS capabilities. As time unfolded, I discovered that their VPN services are equally impressive, proving especially effective in navigating through content restrictions even in highly regulated countries. The versatility of Unlocator has made it an essential tool for my online experience.
23. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi Bojan,
Thank you for your kind words and your good feedback, we appreciate it a lot!
If you need any assistance with our service in the future, please don't hesitate to contact us at support@unlocator.com
Vastaus yritykseltä Unlocator
Hi Ed,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Unlocator prøver at snyde dig med…
Unlocator prøver at snyde dig med gratis prøveperiode osv…. Det er ikke muligt at annullere på deres hjemmeside og du skal skrive til kundeservice, som prøver at snyde dig adskillige gange, inden de opsiger dit abonnement.
2. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hej Kim. Jeg er ked af at høre det er din oplevelse.
1) Vi tilbyder 30 dages refunderingsret. Det vil sige at hvis du ønsker pengene retur indenfor 30 dage, så skal du blot kontakte vores support og de laver en refundering. Hvis det skyldes en teknisk udfordring vil de naturligvis altid forsøge at hjælpe inden de laver en refundering.
2) Du kan altid opsige dit abonnement på vores hjemmeside ved at logge ind på din konto og vælge billing. Det er også beskrevet under support https://support.unlocator.com/article/72-how-do-i-cancel-my-subscription
3) Hvis dit køb er lavet via Apple App Store, så kan vi ikke lave en refundering da det er et køb direkte hos Apple. Derfor er det Apple du skal kontakte for refundering.
Skriv gerne til info@unlocator.com og så skal jeg tage et kig på din sag.
Mvh Thomas
So far so good
So far the replies to my queries have been pretty fast and they are on their way to solving my DNS issue.
Have been with unlocator.com since 2017 and it's been everything I hoped for and much more!
2. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Best customer service ever
Best customer service ever. Very quick and professional. They nailed it. This is the 3rd time I renew my subscription and for 2 years.
Thank you Unlocator team
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Unlocator's customer service rocks!…
Unlocator's customer service totally nailed it! They were lightning-fast in responding, and even with my head-scratcher of an issue, they tackled it with unstoppable determination. It was like having a superhero squad for tech glitches! They didn't back down until the problem was toast. Major shoutout to the Unlocator team – you guys rock! 🙌 Seriously, if you need tech backup, these folks have your back. Thanks a million for saving the day! 👏
30. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi Alex,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Quality Product. Exceptional customer-centric support.
Firstly, I have experienced consistent quality with the product.
Secondly, I recently experienced a billing issue that was responded to with speed and was resolved. (both beyond my expectations)
I'm happy to remain a customer with Unlocator.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
The support at Unlocator is great
The support at Unlocator is great. I use their smart DNS and get help whenever I have questions. Quick, accurate and polite
28. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Unlocater does what it says
Unlocater does what it says. Help you when help is needed ! Found the right solution for my problem !
26. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Well trusted, good service
I have been using Unlocator for around 8 years now. Great service, very responsive personal customer service.
I would thoroughly recommend.
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Excellent website and very reliable as…
Excellent website and very reliable as I travel to different locations. The customer service team is very responsive and has been excellent in my experience.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Amazing support for a unique product.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Excellent customer service.
I have used them for a few years and upon renewal I had a billing issue (I basically paid 4 times as much as normal) and they got back to me promptly with a full refund and a nice discount code if I wanted to renew. Excellent service and excellent customer service.
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Great response and follow-up …
Great response and follow-up after Netflix issues . It’s a recurring event as Netflix changes their setup regularly. Unlocator team always comes through.
21. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us at support@unlocator.com
Could this be the gold standard VPN?
I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient and effective manner via email and within their app. I am pleased with their services thus far. Would highly recommend.
21. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good review!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Two years with Unlocator
Been using Unlocator for almost two years -- support has been really helpful and speedy in tackling issues in a timely fashion. Service-wise, there are no complaints! Buffering speeds and quality of the content has been top notch.
12. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good feedback!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com
Excellent Service
I have used Unlocator for over 7 years. It really works (both the DNS and VPN services). Customer service is great- fast and proactive when problems arise. Definitely recommend!
11. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com
getting my refund was easy and without…
getting my refund was easy and without problems. Tanks
10. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.