UltraVPN Arvostelua 

We use Zander Identity theft protection so we decided to try UltraVPN in connection with it.
We have all our phones and computers connected with UultraVPN. My phone wasn’t connecting so I asked UltraVPN tech support for help. They got right on and now my phone is connecting fast and all our devices are protected! Thank you Zander and UltraVPN!

With some issues I had downloading the new version of Ultra VPN along with deleting the old version. The team assisted me with knowledgeable recommendations including a detailed way to delete the old program. It worked and I am up and running again

Amazing Product. Was able to stay connected and switch virtual locations with ease. Easy troubleshooting and haven't experienced much problems with the product. Thank you!

Dishonest subscription practice: no reminder few weeks in advance of coming renewal. Information at purchase in small print about automatic renewal. Support ignores a complaint and answers totally besides the point.

UltraVPN took 89.99 out of my account without telling me they were. I asked for a refund they said yes and I would get my money back in 5 to 10 business days, This is now14 business days, and no refund and no response to my e-mails. I would not give them any stars but you must give at least one to write a review.

Die schlechteste Support aller Zeiten… die ignorieren meine emails durchgehend.
Ich hatte im August premium bezahlt und nur 2 mal benutzt.. wollte vor paar Tage wieder es benutzen und funktionierte nicht mehr.
Als ich den Support angeschrieben habe und mein Problem erzählt habe meinte die konnte keine Verbindung zu meine Account finden ( als hatte es nie gegeben, obwohl es schon bezahlt würde ..).
2-3 mal schreibte ich wieder und dieses Mal mit eine Anhang mit dem Beweis dass es bezahlt würde.
Seitdem warte ich immer noch auf eine Lösung und bekomme immerhin keine Rückmeldung. Spart euch bitte die Mühe und nerven und Zahl vielleicht ein bisschen mehr beim anderen Anbieter aber dafür ein besseres Service..

They unlawfully took money from my account and denied that they had. I then had to send emails as well as screen shots to prove it was them. They then promised me a refund in 5 -10 days. Nearly two weeks later no refund and they have stopped replying to my emails. They think by being quite I will forget that they stole money from my account. - STAY AWAY FOR YOUR OWN GOOD:

Taking money every year even thought I don't use it shocking I want my money back

malhonnête, reconduction automatique d'un abonnement a 2€99 par mois sur 12 mois facturé 107€, et bien sur aucune réponse par mail quand on leur parle remboursement
a fuir

Ultravpn customer service terrible I tried to sign in using firestick and kept getting an error message about secure channel failure. I contacted ultra several time and they had no idea of what i was talking about. i tried comcast and firestick and firestick told me that ultravpn and firestick no longer support each other.why didnt ultravpn just tell their customers that instead of making me run around in circles when asked for a refund for the year service told me i should have canceled in the first 30 days it worked fine til this month,so why would i cancel

UltraVPN just took 3 year subscription payment out of my bank account even tho I told them I didn’t want to renew.livid! I’ve requested an immediate refund.stay away from this company

Horrible customer service. I requested a refund on April 14 which was granted. I have the email. Here it is May 17 and I still for not have the refund.. I've reached out countless times to resolve this and no one will give me the courtesy of responding back.

Very customer friendly, quick reply per email. I'm very satisfied regarding custom support. Very friendly.

Awful. Paid £20ish for a year. Says on the account then rolls onto a monthly £7.99. They took £107 in 1 go without my permission replied to my email asking for refund saying would I reconsider, when I said no they have ignored every email since.
Taking legal action. Avoid at all costs

Had their services on a trial basis a year ago, cancelled it after about a month, A year later find they are trying to charge me 89.99 when I only paid 9.99 for a trial a year ago. Disputing with Paypal now as I did not approve it, nor did I have any reoccuring subscriptions in Paypal. They just outright charged me without permission.

Update: They offered a refund for this month and cancelled my subscription and told me to buy a new one with their promotional offer, and then I will get the discount from now on. But they refuse to admit that I was overcharged, so how am I supposed to know if they won't do it again. Stay away everyone!

Original:
I'm happy with their servers, but I'm really annoyed with the payments. They changed the price for my subscription even tho it still says the old price on the website. I sent them this mail just now:

"Why am I suddenly paying 116 NOK (13,66$) a month? I asked about it recently but you said it had with the currency to do. But I don't believe that's true. I always used to pay around 85 NOK (10$) until February when it suddenly changed. On your website it says the price is 8.99$ tho.. And right now it says 6.99$. I want the money back for the 3 months I've been overcharged and I want to get the right price from now on."

Hopefully they will fix it. If not I will find another vpn and I recommend everyone to do the same.

So often, when the downloading is very slow, I turn Ultra VPN off and get a 9x speed increase. Can't wait until my contract expires.

The worst. They ruined my relationship with Fidelity, couldn't invest for a year. Cancelled and finally got ok a few weeks ago. But today they just tried to hit my card for another annual sub. I cancelled after a month! Now my card is ruined and the money is locked up. Thanks for nothing dirt bags.

Avoid. The service slows your connections and doesn’t work with many browsers and media subscriptions. When you try to cancel they muck you about. Then they continue to take payments from your card even after cancellation and mess you about for a refund. This company is awful.

Super service.
Fonctionne à merveille.
Un jour j’ai eu un prélèvement pour un mois je leur est envoyé un mail pour demander l’annulation et le remboursement, le lendemain j’avais une réponse positive.
Service client au top