j'ai eu un problème avec cette barre de son que les gens du service après ventes ont dans un premier temps tenté de résoudre à distance, et sans succès, ils ont décidé de m'en expédier une neuve en re... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
j'ai eu un problème avec cette barre de son que les gens du service après ventes ont dans un premier temps tenté de résoudre à distance, et sans succès, ils ont décidé de m'en expédier une neuve en re... Näytä lisää
Yritys on vastannut
Service client au top, réactif et efficace. Ma barre de son Ultimea est tombée en panne au bout de 5 ans, elle n'était plus garantie. Ils ont essayé de me dépanner à distance de bien des façons, mais... Näytä lisää
Yritys on vastannut
Good day, I had an issue with a crackling rear speaker. Many thanks to the customer service team for handling the matter; their service was exemplary. I really appreciated that they kept in touch and... Näytä lisää
Yritys on vastannut
Personalmente ho avuto un esperienza molto positiva. Il mio proiettore Apollo p40 dopo quasi 2 anni aveva smesso di funzionare. Ho contattato il supporto clienti e prontamente, dopo avergli mandato fo... Näytä lisää
Yritys on vastannut
We founded Ultimea as a team of audio-visual engineers and enthusiasts who were frustrated by home theater products that felt complicated, outdated, and overpriced. We knew it was time for a change. By combining innovative acoustic engineering, modern design, and smart cost optimization, we set out to make cinema-quality audio and visual experiences accessible to everyone. 💻Official Website: www.ultimea.com 📧 Contact us: support@ultimea.com
801 S. Dupont Ave., Ste G, 91761, Ontario, Yhdysvallat
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ich habe eine Skywave F40 boom gekauft.
Mieser blecherner Klang, viel zu wenig Bass. Subwoofer nur halb so gross wie auf den Bildern dargestellt.
Ich hatte davor eine SAMSUNG HW-B540/zg, für 140 Euro. Diese hatte einen 100 mal besseren Klang.

Vastaus yritykseltä Ultimea
I am in process purchasing the ultimea X100 dual sound bar. So far purchasing the preorder direct of ultimea was simple easy, then after joining kickstarter I backed the super early purchase so far all this has gone smoothly and looking forward to getting item when it get released to us. Right now I can't do full review of product as don't have it yet to review, however what I can tell you is customer service is extremely good there to help you and responds in timely manor. So far I have no complaints. I'm really hoping this sound bar does live up to all hype that going around wete soon see. All transactions so far have been smooth without zero problems.

Vastaus yritykseltä Ultimea
Ultimea leaked my private support ticket details on Reddit, right in front of everyone, like it is nothing.
Ultimea is a fraudulent brand that runs like a scam factory. They push fake five-star reviews by offering refunds or cash back to anyone who posts glowing lies about their products. Once the review is up, they refund you, and they ask you to ship the item back through shady off-platform channels. No record on Amazon, Temu, or any legitimate site. It is a clear violation of every marketplace's terms, designed to hide their manipulation and trick real buyers.
I called them out on this and they did not apologize. Instead they panicked and leaked my private messages, my details of the case, right on Reddit. No respect for privacy, no professionalism. Just amateur-hour damage control. They threatened to publish my details on Reddit using words like "documents" and "full history" like that makes them honest, but they are violating my rights as a customer. They think they can continue to deceive the public, but they do not know that I have so much proof on them. It does not. It makes them look desperate and creepy.
Their products? Overpriced junk with fake hype. The soundbars sound tinny, the build feels cheap, the features do not work as advertised. And their warranty? A joke. They hide behind "standard process" excuses while ignoring real customers who need help. They run a scam disguised as beta testers and Kickstarter backers. They give you your money back once you post the five-star review, but this is not allowed on any platform or retailer. Yet they keep doing it, even on every platform.
This is not a company. It is a con. Do not buy anything from Ultimea. They deceive, they betray, they scam. Zero stars. Avoid at all costs.
I got the Ultimea nova s90 but its not worth the money.
First it was on firmware 1.88 and the subwoofer was almost making no sound.
But the surround speakers were doing good.
After i saw that had new firmware 1.90 so i update the soundbar.
This made the subwoofer work a little better but the surround speakers now a worse.
But even more worse is that things dont work.
It needs to have 4k hdr pass-through from the 2 hdmi ports on the soundbar.
Well forget it connected my tv box on the hdmi but when you turn off the soundbar dont have anything black screen on the tv.
And the soundbar is connect to the eArc on the tv with a hdmi 2.1 cabel.
Also on the remote you have midrange and treble volume but these buttons do nothing.
You can change it to +6 or -6 and the sound does not change anything.
So you buy a soundbar from 550 euro and the soundbar does not do what the promise you.
Also i sent a email to there support because i wanted to downgrade the firmware back to 1.88 and i did not even get a answer from Ultimea.

Vastaus yritykseltä Ultimea
Ich hab mir die Skywave F40 Boom geholt und bin echt glücklich damit, ich mein für einen Preis von 250€ für Dolby Atmos, Suround Sound und voluminösen Bads ist echt der Wahnsinn.
Ich empfehle sie euch auf jeden Fall.

Vastaus yritykseltä Ultimea
I cannot fault the soundbar. The sound is excellent with sound bouncing of the walls it sounds like an expensive bar. Subwoofer has great bass. It sounds excellent when playing Xbox. I would not hesitate in buying another one if the time came. 10/10 ULTIMEA

Vastaus yritykseltä Ultimea
Ich finde diese App voll gut es hat viele Möglichkeiten um den Klang zu verbessern es macht so viel spaß mit der app rum zu hantieren und um zu gucken was davon besser ist und so weiter.

Vastaus yritykseltä Ultimea
Sehr gute Qualität und sehr gute Ausstattung. Sound ist auch sehr schön.

Vastaus yritykseltä Ultimea
Guter Klang, klingt echt top und es fühlt sich sehr wertig an. Der Stecker ist zwar was groß aber alles vertretbar!

Vastaus yritykseltä Ultimea
I bought the Poseidon M60 Boom soundbar. This arrived within two days. Ten minutes after it arrived it was connected to my TV and Games Console.i had also installed the Ultimae app which accompanies the sound bar. Fool proof installation.
Both build and sound quality are excellent. Easy to change sound mode via remote or app.

Vastaus yritykseltä Ultimea
Die Kundenanfrage wurde zügig beantwortet.

Vastaus yritykseltä Ultimea
Ich habe mich nach längerem Vergleichen für die A60 mit Dolby - Atmos entschieden und wurde absolut positiv überrascht. Die Soundbar liefert einen kraftvollen, klaren Sound mit richtig spürbarem Dolby-Atmos-Raumklang. Dialoge sind glasklar, der Bass ist satt aber nicht übertrieben, und Filme wirken deutlich immersiver als über den TV-Lautsprecher.
Installation war super einfach, Design modern und hochwertig. Für den Preis wirklich eine herausragende Leistung – klare Empfehlung!

Vastaus yritykseltä Ultimea
I bought the Nova S90 last summer after deciding on this model based on the many positive reviews online. After several months of use, my conclusion is unfortunately very mixed.
Positives:
The soundbar makes an excellent impression visually. The quality, feel, and overall workmanship are truly very good and appear high-end. In this respect, the device delivers on the advertising promises.
Negatives & Criticism:
Unfortunately, there are significant problems with the functionality, which is crucial for me in an audio product. The sound settings, especially for midrange and treble (mids and highs), simply don't work. No matter what adjustments are made, there is no audible difference. Since I'm very involved with sound and audio technology in my personal life, this is an absolute deal-breaker for me.
The subsequent contact with Ultima's support was particularly disappointing. They were unable to help me in any way. I got the impression that my technical problems were either irrelevant to the company or were not being taken seriously.
Conclusion:
If you only care about looks and build quality, this is the product for you. However, if you expect functional sound settings and reliable customer service, you'll be disappointed. Due to the technical flaws and poor support, I unfortunately cannot recommend this product.

Vastaus yritykseltä Ultimea
Sound quality is top notch. Service quick and easy to set up. Was so impressed I bought multiple sound systems for different rooms in the house. Would 100% recommend these and also treated a friend to one as a birthday gift. Can't recommend highly enough. A must have for your home.

Vastaus yritykseltä Ultimea
Ich habe das Produkt: Ultimea Poseidon E40 über den Marktplatz von Mediamarkt erworben und bin Top zufrieden mit dem Beamer.
Bei Hilfe und Fragen, steht das Support Team von Ultimea zur Verfügung und findet für jedes Problem die beste Lösung, nur weiter zu empfehlen.

Vastaus yritykseltä Ultimea
Great service, the product looks good(havent testet them yet but will once i get them).

Vastaus yritykseltä Ultimea
I ordered a Skywave X50 from Ultimea and was repeatedly told to keep waiting due to delays. After literally six months of being given various reasons — including once being told it was a customs issue — I clearly stated that I did not want the order cancelled. Ultimea cancelled it anyway and issued a refund for $100 less than what I originally paid!
Even if the currency fluctuated (which it didn’t by that much), customers should not bear currency losses when the merchant cancels the order.
BE AWARE OF THEIR PRACTICES.
-------------------------------
UPDATE
After multiple follow-ups and providing full documentation (including bank statements), Ultimea continues to deny there is any refund shortfall. They focus on their internal USD figures while ignoring the fact that I paid and was refunded in AUD and remain out of pocket.
They have repeatedly asked for the same evidence, acknowledged receipt, and still failed to resolve the issue.
Because of this experience, they have also lost out on a larger project purchase. I was planning to buy the Thor T60, but after the way this order and refund were handled, there is no chance I will ever purchase from Ultimea again.
I will also be posting my experience across multiple review platforms so other customers are aware of how this was handled.
At this point, I have escalated the matter through my bank as a formal dispute.
Proceed with caution.

Vastaus yritykseltä Ultimea
The product I bought Poseidon D70 is fantastic, well packaged. However, I just had dealt issues with customer service, I told them if I could change my order with the free gift (which is a little add-on only a couple of euros) and cancel the first one. They said since they already shipped out the order they couldn’t cancel it but offer me a free gift as a gratitude. I said- I’m really grateful I chose the photon projector screen initally. They sent me back an email that they will send a refurbished one and if I’m happy to pay shipping fees? I’m like why would advertise with the product + gift in a free shipping when I have to pay shipping myself? Doesn’t make sense right. I said how about the speaker but new condition- no response towards this. Then now they told me that they will send me the stands but in return to make a trustpilot review. Like I’m really happy to make a positive trustpilot review if only they don’t make customers like me go into circles. I will update my review once customer service deals with me better.

Vastaus yritykseltä Ultimea
Excellente ste avec du matériel remarquable vu qualité/prix je vous conseil la poseidon D 80 avec sa puissance et son encombrement réduit acheté sans réfléchir et vous serez entière satisfait

Vastaus yritykseltä Ultimea
Ich habe nach einem Upgrade für meine TV-Lautsprecher gesucht, wollte aber kein Vermögen ausgeben. Die Poseidon D80 hat mich absolut positiv überrascht.
Was mir besonders gut gefällt:
Echter Surround-Sound: Im Gegensatz zu vielen anderen Soundbars in dieser Preisklasse, die Surround-Sound nur simulieren, hat die D80 zwei physische Rücklautsprecher. Das merkt man sofort bei Filmen – Hubschrauber fliegen gefühlt wirklich durchs Zimmer.
Kabelmanagement: Die hinteren Lautsprecher werden per Kabel mit dem Subwoofer verbunden. Das ist praktisch, da sie keinen eigenen Stromanschluss brauchen und man die Kabel leicht hinter der Couch verstecken kann.
Bass-Power: Der Subwoofer liefert ordentlich Druck, ohne dabei zu dröhnen. Die "BassMX"-Technologie sorgt für einen satten Klang bei Actionfilmen.
Anschluss & Einrichtung: Per HDMI (eARC) war die Verbindung ein Kinderspiel. Die Soundbar geht zusammen mit dem Fernseher an und lässt sich über die normale TV-Fernbedienung steuern.
Kleiner Hinweis:
Die Soundbar ist recht kompakt, was super unter den Monitor oder kleinen TV passt, aber für riesige Hallen ist sie eher nicht gedacht. Für ein normales Wohnzimmer (ca. 20-30 qm) ist die Leistung aber mehr als ausreichend.
Fazit:
Wer kein High-End-System für 1.000 € braucht, aber endlich klaren Dialog und packenden Surround-Sound erleben will, ist hier genau richtig. Preis-Leistung ist unschlagbar!

Vastaus yritykseltä Ultimea
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