Receptionist on the phone was insanely rude. So guess its not just the Sales staff that are rude... As for your generic answer. I post honest reviews about company’s. The fact of the matter is your w... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Receptionist on the phone was insanely rude. So guess its not just the Sales staff that are rude... As for your generic answer. I post honest reviews about company’s. The fact of the matter is your w... Näytä lisää
Yritys on vastannut
Extremely slow to respond and constantly dealing with internal issues. Every time I reached out, something “wasn’t working on their side.” I’ve already lost four critical days in peak tax season bec... Näytä lisää
Yritys on vastannut
I was thinking about switching from my current tax prep software and spoke to one of their sales consultants ( Mike ) . In the end , I decided not to switch to ultimate tax and as soon as the sales co... Näytä lisää
The technical support is good but the it’s ridiculous that you must pay to retrieve your files in the event of an issue. The renewal fee should be extended to existing customers. The fee for service i... Näytä lisää
Yritys on vastannut
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs. UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business. Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
1500 Plaza Place, 52761, Muscatine, Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 83 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It is a great software to use for my small 100 client 1040 only business. Also the online chats and service tickets were the best part because I got my answers almost immediately!!
Whenever I called your service is very prompt, I appreciate it. I used to be 'Refund Today' clients last 15 years, but their service become worst, I left them last year.
I am extremely happy with the pricing for Ultimate Tax. I had been using a similar program for years and every year the price would increase. I didn't want to change my software program, due to the volume of returns in fear of loosing data, depreciation sheets, etc. and having to learn a new program. Every year I dreaded the price increase.
Ultimate Tax had the level I needed at a price substantially lower and guaranteed an accurate and easy transfer.
I had no problems transferring my data over to the Ultimate Tax Software, the transfer was exactly as they had guaranteed. I am totally satisfied with the program and the support and of course ...THE PRICING..
Most of the program was easy to navigate. I especially liked the instruction inserted in the program. I did find some of the schedules difficult to figure out how to enter information at first. I was used to programs that automatically carried information to other schedules, but this one if not done in the exact order does not pick up that information.
Any issue or problem I was confronted with was resolved in a very expeditious fashion.
In my 35 years of using a commercial software I have never had quality customer service experience, until Ultimate Tax CAME ALONG. As I see it now, if it is not broken it does not need fixing!!!
CONTINUE THAT CONSISTENT CONTINUITY OF PERSISTENT EXCELLENCE IN ACTION EXTRAORIDAIRE MAGNIFIED TO THAT MUCH HIGHER LEVEL FOR ALL TO SEE AND EMULATE.
Your staff is very friendly and helpful, My overall experience with the staff is excellent. I did have one issue with the software on the Michigan return. The dividend and interest deduction for seniors over 77 was incorrect. I had several clients receive letters from the State of Michigan, stating that the deduction was incorrect.
Ultimate tax has been amazing this tax season!
UltimateTax PPR (pay-per-return) is the best solution for a tax business with a small volume. The annual cost and cost per return makes it the most economical option for doing less than 25 returns per year. For the most part, the software is intuitive, particularly after reviewing the videos and self-help. Some simple software changes, such as handling small amounts of foreign tax credits from a dividend statement would raise my rating.
Ultimate tax was so easy to use. If I had any problems (which were very few) I was able to get them resolved quickly through the chat feature.
Thank you
Very user friendly program and great staff and very helpful and professional support staff , also affordable.
Thanks.
I intended to give 5 stars, but I accidentally clicked the wrong button.
The intuitive interface and straightforward navigation, making it easy to prepare and file tax returns and the extensive customer support available, including live chat and phone support.
I am a first time tax preparer and the knowledge and support that Ultimate Tax gives is awesome. I am so glad after researching many tax companies I choose Ultimate Tax and happy to continue working with your company the next tax season.
NEVER, EVER AGAIN WILL I USE THEM.
Someone please rescue me from this nightmare! I wish there was a Zero (0) star rating!! Ultimate tax is the worst of all the software I have ever used in all my 12+ years of doing tax business. Their interface is so horrible, they change their software every often, misinterpret IRS rules and policies on things like maximum character count on taxpayer names to bank product. The direct deposit info on the state form asks you if you want to use whatever info you had on the federal (want to deposit in the same account as the federal...) and when you say yes, the state still require you to provide bank info or else you will get an error. They claim to have "interview" and "form" mode but really, it's just form mode. You begin with interview mode only for questions but are forced to return to form mode to complete your return.
I could go on and on, but I have to get back to my nightmare and pray that the 2022 season is over soon so I could wake up. Sooo frustrated......

Vastaus yritykseltä UltimateTax
My agent was very nice and professional! She got my program going again and sent a link for Mobile App. Thank you so much!
Maria (I think was her name) was so kind and helpful and really tried to understand my request. She assured me she would take care of my request and notify me of the outcome.
Very easy software to work with. Made my life or job a lot easier
Good follow up. Having access to a personal portal where you can receive training and look up details about your account and access to previous tax software. A chat feature is also great. Availability with a good response. Understanding and great tech support.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.