Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I just received my first Ulivary order and I am so impressed with the quality of my kimono robe. The silk is gorgeous and the print and colors are amazing. I also really appreciate all the care and... Näytä lisää

Saanut 5/5 tähteä

If i could post a picture it would do it justice these robes are so luxurious and soft and beautiful. The packaging is immaculate and add to the luxury of the experience. I've had the robes and sl... Näytä lisää

Saanut 5/5 tähteä

Ottimi prodotti. Tempi di spedizione rispettati anche se non mi aspettavo arrivassero dalla Cina. Ma niente da eccepire su qualità del prodotto. Ho acquistato su kimono. Molto soddisfatta.

Saanut 1/5 tähteä

Horrible customer service , I returned an item, which ulivary provided me with return label through post office . Package was lost , post office denied claim Ulivary no help & I am expected to ea... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Asusteet

Yrityksen kirjoittama

Fashion Brand Aesthetics Lived Varied Women-founded and designed for modern women Kimono Robe | Lounge | Bridal | Lifestyle


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

103 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Gorgeous Floral Blue Kimono Robe

I just received my first Ulivary order and I am so impressed with the quality of my kimono robe. The silk is gorgeous and the print and colors are amazing. I also really appreciate all the care and attention that went into packaging!
The kimono arrived perfectly folded in a beautiful pouch and silk paper. The beautiful bookmark gift was such a thoughtful attention! In a world where everything feels rushed, I really appreciate that Ulivary takes such care in preparing their customers orders.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Worth the long wait.

If i could post a picture it would do it justice these robes are so luxurious and soft and beautiful. The packaging is immaculate and add to the luxury of the experience. I've had the robes and sleepwear about a month now and they hold up well in the washer/dryer cycle (following their instructions of course). I am practically living in them.

What is truly amazing is the lengths their customer service reps went to ensure I received my package. International shipping is know for being long but even when it exceeded the 6 weeks, the reps responded promptly and monitored the shipping when I was longer able to receive updates. It went a long way to ease all my misgivings.

Exceptional product. Excellent customer service. Will definitely buy again.

26. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ottimi prodotti.

Ottimi prodotti.
Tempi di spedizione rispettati anche se non mi aspettavo arrivassero dalla Cina. Ma niente da eccepire su qualità del prodotto. Ho acquistato su kimono. Molto soddisfatta.

7. heinäkuuta 2025
Saanut 5/5 tähteä

Its really a genuine product❤️ And it…

Its really a genuine product❤️ And it was 1day delayed but it was not their mistakes❤️they did so well to give me information and did their best❤️ I really feel so happy with product,my wife is so happy❤️ its so soft and so cozy for her❤️Thank you ulivary for the best product from our closer ones❤️

11. helmikuuta 2026
Saanut 5/5 tähteä

Solved a 3 week search!!

I looked for weeks and finally found your site-my “kimono” was just received, it is absolutely stunning. The material is silky and the colors are breathtaking. It’s a Christmas gift for my daughter, and she will love it. Even the wrapping was lovely. I will definitely be your customer forever!

13. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a wonderful experience with…

I had a wonderful experience with Ulivary. My order arrived quickly, and even though there was a small mix-up with one of the items, their customer service handled everything perfectly. They responded immediately, were incredibly kind and helpful, and arranged the reshipment right away.

They even let me keep the incorrect kimono as a gift, which was such a thoughtful gesture.
The products themselves are beautiful and high-quality I’m very happy with my purchase.

Highly recommended! 🤍

26. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered a lingerie set and slippers

Ordered a lingerie set and slippers. Slippers never came over a month. No correspondence from Ulivary

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Ulivarylife-logo

Vastaus yritykseltä Ulivarylife

Hi there, we’re very sorry for the misunderstanding. We’ve previously reached out via email regarding the delay of the slippers due to stock issues. Please kindly check your inbox, as we have provided all the details there. We sincerely apologize for any inconvenience caused and truly appreciate your patience.

Saanut 1/5 tähteä

asked to rate the company before their…

asked to rate the company before their product arrived

12. marraskuuta 2025
Ulivarylife-logo

Vastaus yritykseltä Ulivarylife

Hi there, we’re so sorry about the inconvenience. It looks like an automated email was triggered too early by mistake, and we truly apologize for that. We’ve already reached out to the carrier to follow up on the tracking and make sure your package is delivered successfully.

Thank you for your patience, and we appreciate your understanding!

Saanut 1/5 tähteä

No customer service whatsoever

My order was never delivered and I cannot get anyone from customer service to respond - called, emailed, used website chat, nothing. Totally absent customer service. Extremely disappointing.

20. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible customer service

Horrible customer service , I returned an item, which ulivary provided me with return label through post office . Package was lost , post office denied claim
Ulivary no help & I am expected to eat $117.00
Great way to show you don’t care about your customers

Update - I was offered a 50% refund after I gave a negative review. Otherwise I had been ghosted

22. elokuuta 2025
Oma-aloitteinen arvostelu
Ulivarylife-logo

Vastaus yritykseltä Ulivarylife

Hi,

Thank you for sharing your feedback. The lost package happened during the return shipping process, which is unfortunately a carrier issue and outside of our direct control. We also provided the documents needed for the claim, but since the claim was denied by the post office, we weren’t able to recover the cost from them.

We’d be happy to work this out by offering you a 50% refund on your order. Please reach out to our service team at [service email], and we’ll assist you right away.

Best regards,
Ulivary Team

Saanut 1/5 tähteä

Doesn't stand behind product quality

Had one of their robes for barely a week when it started falling apart. Their response?
"We take product quality seriously and always want our customers to be satisfied."
Yet they won't replace the robe or offer me a refund. So maybe they don't take product quality seriously after all. If they did they would realize that their product was defective and that I should be given a replacement/refund. Don't waste your money...they obviously don't stand behind their products.

EDIT: LOL at their reply: "the issue mentioned was with the inner tie, not the main fabric or structure of the robe itself." Um, is the inner tie not part of the structure of the robe? The tie is coming apart because the stitching is faulty. Again, just as I said, they don't stand behind their products, and now they're trying to make up excuses as to why that is. Laughable.

12. elokuuta 2025
Oma-aloitteinen arvostelu
Ulivarylife-logo

Vastaus yritykseltä Ulivarylife

Hi,

Thank you for your feedback. We understand your concern, but please note that the issue mentioned was with the inner tie, not the main fabric or structure of the robe itself. This does not indicate a quality defect with the entire garment.

As stated on our website, we can only process returns or exchanges for items that are in their original, unworn condition. Since the robe has already been worn for a week, we’re unfortunately unable to provide a replacement or refund.

We appreciate your understanding of our policy and your feedback, which helps us continue to improve.

Best regards,
Ulivary Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin