SCAM
Asked for a logo late 2019/early 2020. Chatting with a member of staff online with my requirements, a link was sent to a payment page. No terms and conditions were offered at this point, but I paid £15 and carried on. The actual process of getting the logo done was painless and the designer was fast and efficient. However, that's where the one positive ends. A month later I received an email from their "Legal Department" saying: "We are writing you this email in regards to the Copyrights from General Data Protection Regulation (GDPR) & Global Copyrights Bureau (GCP) to get your logo copyrighted as we already forwarded your logo for electronic registration which has been done, as this is the legal process which we have to follow for your and our security.". This was followed by some demands for around £200-£300. After a little digging I emailed back pulling apart everything that was in that email (GDPR nothing to do with copyright, using a US copyright service instead of UK one, their website claims clients automatically get ownership anyway etc). Clearly a foreign operation masquerading as London-based (prior communications always arrived at night, "legal" email written in American English). Found terms and conditions on their website, it only referred to wanting a refund, nothing else (seems this has since been removed entirely from their site). I have all of the screenshots of the website and all emails as proof. Complained to Citizens Advice who were not happy and forwarded my case to Trading Standards.