The person I spoke to was incredibly kind, helpful, cheerful and patient, even after explaining the same thing about 3 or 4 times and was prepared to explain again, as many times as it took for me!... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Harris was definitely the nicest professional person I’ve talked to in years… He was so polite and kind and very patient explaining everything and apologise furiously as it took 43 minutes to answer... Näytä lisää
I spoke with harris today and he went above and beyond listening 2 all my problems and gave me the information he had 2 hand and helping me with all my questions i had and offering more ways for me 2... Näytä lisää
I called today because I needed some advice regarding a historical restriction which was put against my property that is preventing the sale. Harris was extremely knowledgable and helpful, ( and patie... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 113 2288
- contact@uklandregister.co.uk
- uklandregister.co.uk
4,4
Erinomainen
273 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 10 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very easy website to navigate through
Very easy website to navigate through. Instructions clear over how to validate account and set up a property alert. Received an email advising me of no activity against property I had set alert on, which was reassuring and feel confident if this situation changes I will receive an alert. Thank you
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Once I had signed in and created a new…
Once I had signed in and created a new password it was easy to setup and amend my properties. Good service.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
58mins, before being able to speak with someone.
After holding on for 58mins, I finally got to speak with someone. Your representative was helpful and courteous to deal with, however he was to provide a telephone number in the subsequent email sent but unfortunately the number was not provided.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Uklandregister
Thank you for your feedback — we’re pleased to hear that you found our representative helpful and courteous.
We do apologise for the delay in getting through to us and for the missing telephone number in the follow-up email. This is not the standard we aim to provide, and we appreciate you bringing it to our attention.
If you still require assistance, please feel free to contact our team directly on 0333 335 7098 or reply to the original email and we will ensure this is resolved promptly.
We’re continuously working to improve our response times and communication, and your feedback helps us do that.
Friendly
Friendly, polite and helpful member of staff made it an easy experience. Did everything for us.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Uklandregister
We’re delighted to hear that our team made the process easy and provided the support you needed. That’s exactly the level of service we aim to deliver to every customer.
If you ever need assistance again in the future, whether it’s updating the property register or obtaining documents, we’d be more than happy to help.
Thanks again for choosing UK Land Register — we look forward to assisting you again.
House deeds concerns
Andy the gentleman helping me was really helpful and patient and gave me all the information I needed to resolve my problem
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Uklandregister
Thank you for your kind review — we really appreciate you taking the time to share your experience.
We’re pleased to hear that we were able to provide you with the information you needed to resolve your concerns.
If you need any further assistance in the future, whether it’s with property documents or updating the register, our team will be more than happy to help.
Thank you again for choosing UK Land Register.
Great customer service
The lovely man I spoke to was so helpful. His customer service was 10/10 and I used to work in customer service for several years.
All other services should be as good as this. Fabulous a delight to talk to.
Thankyou
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Uklandregister
Thank you so much for your kind words — this really means a lot to us, especially coming from someone with a background in customer service.
We’re delighted to hear that you had such a positive experience and that our team member was able to assist you in a helpful and professional manner. Providing clear, supportive service is something we take great pride in.
Your feedback will be shared with the team — it truly makes a difference.
If you ever need any assistance again in the future, we’ll be more than happy to help.
Thank you again for choosing UK Land Register.
Andy was really helpful and explained…
Andy was really helpful and explained everything putting my mind at rest
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Many properties unavailable.
I wanted to monitor a property but it’s listed as unavailable as the database postal address doesn’t match.
I also wanted to monitor a property in Scotland but now realise that the service only covers England and Wales.
When registering for the service was sent an email containing both username and password. This is very bad practice for IT security. The password can be changed at first login, however passwords should not be sent by email along with usernames.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Good information was given.
Good information was given.
Listened to my queries and resolved both during my call.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
User friendly website
The website is clear in terms of knowing how to proceed and, contacts are acknowledged before a definitive answer is given
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
The address unrecognised
The address unrecognised. Title No. had to be found to register. Took longer than necessary. My daughter's address was not even found.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
A straightforward process.......
This was a straightforward process and one feels it is an important security measure.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Straightforward registration process
Straightforward registration process. Quick response, very informative. Great service.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Why,
Why, why does it have to be so difficult to access protection for my own property?
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Cancelling UKLandRegister subscription
UKLandRegister is set up to look like the official Land Registry website - but it is not. You are paying for a service which is free from the official UKLR website.
When I realised my error in registering, I couldn't cancel my credit card payment immediately. So I sent an email to the company using the information clearly provided on the website. The company has a 14-day cooling-off period. I was hopeful of a response from the company concerning cancellation and a refund.
When I heard nothing after 14 days, I disputed the charge with my credit card provider and obtained an immediate refund.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Fabulous service
Fabulous service. Very efficient. Everything explained clearly and expertly. Really pleased :)
26. helmikuuta 2026
Oma-aloitteinen arvostelu
The gentleman was extremely helpful
The gentleman was extremely helpful, it was so nice to get clear information to complete our change of title.
If there were 10 stars he would have got 10.
Tina Dorn
26. helmikuuta 2026
Oma-aloitteinen arvostelu
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