Yard Force UK Arvostelua 

Delivery time was ok.
The lawn mower was easy to assemble, it cuts better than my flymo.
It's battery life is great as I have quite a large garden.

Tried to contact Yard force through contact form on website.. no response.
Tried to call phone number connection referred me back to website with reference to my query..
Rang direct order line requested a call back as no one free to speak direct too.
Direct order line took my number said I would receive a call back..no call back as of yet…
Yard force are impossible to get any after sales contact it’s a definite 👎 from me.
Yes ..Yard force are in touch with me via E-mail…16th May..I will update the outcome …
20 th May Unfortunately no actual communication has resolved my contact with Yard force..
Therefore I do not recommend yard force on any scale it’s a definite 👎👎👎 from me..

Très mauvaise qualité
Châssis cassé sous garantie refus de prise en charge
( Je ne fait que tondre avec )

Just received a new replacement grass strimmer as the previous one cut out I must say the customer service has been wonderful many thanks to Hollie she kept me informed of my return I now have a replacement and I also love my battery powered lawnmower thanks again you've been wonderful

I purchased a replacement 34cm blade for my LM G34A Lawnmower on the website on 7/4/25, the order said it would take 7-10 days for delivery. I didn't hear anything so called up on 17/4/25 got through to someone called Donna in Technical, really empathetic took all my details and said she would pass my details on to the relevant department. Today is the 28/4/25 and I have still not heard anything. Called up again today, got through to a call desk and talked to Callum, same again, very nice guy, took all my details and said someone will be back in touch. Its been 21 days now, could someone please get in touch to explain the situation

I contacted the company via the Amazon site. My lawnmower has only worked a few times and now was smoking😳 from the battery.
They sent me a new machine, the new machine is exactly the same but works amazingly compared to the first one, think it might have been a dud.
Great customer service, lovely staff no complaints here.

Purchased a new mower for around £280. It lasted for 20 yards of grass cutting and died. I shipped it back to yard force for replacement/repair and they've gone radio silent. No active customer service, no phone number. Web chats are always offline! Very disappointed. Following my original 1 star review yard force reached out and immediately sorted my issue. Awaiting delivery of the mower to test! Changed to 3 star for their speedy recovery! Fingers crossed the mower turns out to be good!

I ordered an item from the website, but the item was never received. The Evri delivery tracking code doesn't exist. I'm Really disappointed.

Mon robotNX60i est toujours en hors ligne, je passe mon temps a essayer de le faire fonctionner. Je l ai depuis 1,5 ans. Je ne rachèterai pas cette marque

Made contact regarding faulty item that was out of warranty.
Nicky was excellent went over and above what I expected
Fantastic customer service in my experience

J ai un nx60i depuis 3 ans..et depuis 1 mois celui ci ne charge plus..j ai changé la batterie hier..et celle-ci se décharge..aucune recharge..en plus l appareil ne se conçue plus sur le WiFi...que faire.

Very very frustrating got from Argos I had a yard force petrol mower £230 yet only use once the deck slams itself onto floor while in mid use very dangerous contact the company the company has not responded it's it's not safe to work with I have contacted them and I'm still waiting for a response I don't even know if the bother using the machine again because it's that dangerous

My robot mower needed repairing after lots of usage (and some typical British summer weather).

Nicky and the team were very efficient in getting it collected, repaired and sent back to me.

Usless customer service,cant speak to a human,if they put as much effort into positive response as they do the negative they would do better, why does nobody want to be accountable these days ? got quite simple question,but the machine is designed to get rid of you, another case of lowering standards, in this previously great country

Bought a Yard Force high pressure washer, Via Amazon, in March 2023. Does a really good job - exactly as it says on the tin.
February 2025 and the pressure hose blew. Looked for a spare replacement and turns out they refer you to a 3rd party, but that is drop down menus which don't include my model of washer.
Emailed Yard Force direct. By the end of the same day had exchanged photos, address details and replacement hose was confirmed as posted (from the 3rd party), free of charge, by the end of that day.
Great service.

My Cordless leaf Blower stopped working and after contacting Yardforce customer services (Nicky), collection was arranged for the following day. A couple of days later I was informed that they had identified the defective PCB and they were going to send a brand new replacement. The new Blower arrived just two days later. Absolutely amazing customer service. Not only did Nicky keep me fully informed throughout the process but the whole thing happened so quickly. Couldn't recommend Yardforce highly enough.

Purchased a yardforce leaf blower vacuum 4.11.24.Faulty. I returned this and I have never encountered a worse case of Customer Service. They pass you on to coreservice and they ask repeatedly for the model number etc. They have all the documentation, and photographs, letters, and proof. No one to one telephone human conversation, all done through a disgraceful, email or if you're lucky a text message. 3 weeks of 10 plus phone calls, 12 emails, repeat, repeat repeat, phone, phone, phone. Useless. They owe me £19 for post and packaging, still waiting. I think an email to David Dominey, Martin Lewis, and all is next. Just ridiculous, communication.

Not even worth 1 star, I would highly recommend that you do not purchase from Yardforce…. Notified them on numerous occasions in fact since October regarding a faulty battery on my mower which we purchased April 24. After speaking to them by phone we were promised a new battery…. Nothing arrived, they also ignore all emails.
We have been in contact with the original supplier who have promised a full refund on return to there store, which we are forever grateful for.
On a final telephone call to Yardforce today nothing but unhelpfulness and they seemed unconcerned at been given a bad review

I had a problem with the hose on my Jet Washer, I contacted customer services who couldn't be more helpful, they shipped out a new part that week.

Many thanks to Nicky at Yard Force for your professional, prompt and friendly service.

My first Yard Force mower batter died after 2 months of use - probably 8 uses. I brought a replacement becasue I thought I have over charged the battery or damaged it in some way. The replacement battery lasted just 1 week!!!

I would not recommend this item and have told my friends and family to avoid at all costs. Complete waste of money.