Foto.com United Kingdom Arvostelua 

378
•
TrustScore 1.5/5 tähteä

1,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!

Saanut 1/5 tähteä

Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... Näytä lisää

Saanut 1/5 tähteä

Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... Näytä lisää

Saanut 2/5 tähteä

Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... Näytä lisää

Yrityksen tiedot

  1. Valokuvien tulostuspalvelu
  2. ja myös
  3. Paperitarvikemyymälä

Tietoja yrityksestä Foto.com United Kingdom

Erilaisten ulkoisten lähteiden tuottama tieto


Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions

Yhteystiedot

1,5

Huono

TrustScore 1.5/5 tähteä

378 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,5

Kaikki arvostelut

(378)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Scammers

I paid almost 6 pounds for nothing.I uploaded my photo and they send me back a pdf with the size of the pictures I was looking for. I don’t need to pay 5 pounds for that.
Then I ordered them printed to be sent home, they charged me 2,5 extra pounds and any Igor has arrived. It is a scam

12. tammikuuta 2021
Saanut 1/5 tähteä

Website unresponsive. Wrong phone number.

I have used this company many times before. This time, I created a project, uploaded my photos but when I went to 'order' the box said zero photos in the project. Also my basket was empty. I spent three hours backing and forwarding and wasting my time. I have sent emails and also this morning trying phoning their website helpline (0161 850 8344) ... which is actually and engineering company that have never heard of them.

4. tammikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very slow.

It’s been nearly two weeks and I haven’t received my products

When I try to track the page says error 404 not found. And because it Christmas / new year no one is available to contact.

I cannot comment further about quality of photo books etc as I haven’t seen them yet. I am still waiting 😢.

2. tammikuuta 2021
Saanut 1/5 tähteä

Scam site

Paid for order yet not received. Customer service is not getting back to my emails. Definitely not ordering here again, and filing an official complaint against them.

17. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

misleading advertising & delivery time

First big exclamation mark was their behavior regarding the 20% discount for the first order that they offer for registering for the newsletter. No voucher was sent nor was available in the account and only after a week of messaging with the support (claiming that they do discount only after ordering the first order) I got it. Second negative point is the mentioned long delivery time. Even though they advertise 6 days, I still did not get it after more than 2 weeks...

Update after 10 weeks after ordering my photos: first delivery got returned to them for whatever reason so they apparently printed it again in the meantime, however also this was not delivered so I asked for the money back.

Definitely not worth of ordering through them - save the nerves waiting and arguing with them and get it from your local provider

11. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Calendars, Delivery & Support

Great Calendars
They have a design tool that helps you build your own Calandar.
Can get 4 pics plust a background pic per page which I have seen nowhere else.
Every year I forget where the tool is but their support helping me is excellent.
Super-prompt delivery.
Top of the price range methinks but worth it for the number of pics per page and other clever stuff you can do.
Do follow the warning lights.. red, i'd choose another pic, amber the bigger the pic the less defined it is as they are at pains to point out.

24. marraskuuta 2020
Saanut 5/5 tähteä

Happy with Foto.com

Very happy to continue to deal with Foto.com. I have purchased several photo books from them to date and all are of top quality and arrived swiftly. I did have an issue with my last transaction as the link from the promotional email I received led me to the Belgian site which I failed to notice and when I completed my compilation I was unable to process it as it would not accept my Ireland details, it took a few emails before I got satisfaction from the help desk but they did do their best for me once I stressed to them how much time and effort I had spent putting it all together. My latest photo book is currently on route and I’ve no doubt it will be of top quality as before..

7. marraskuuta 2020
Saanut 5/5 tähteä

I have ordered many times from Foto

I have ordered many times from Foto . com .The orders have included poster sized prints and smaller sizes at all times I have been delighted by the quality of the prints. The speed of completion of the orders has been exceptionally fast and I wouldn’t hesitate to recommend their service!

4. marraskuuta 2020
Saanut 4/5 tähteä

Great prints

Great prints (I had ordered some from another site but had to get them re-done, the ones from Foto were so much better) but the process to order was a little annoying so only four stars.

16. lokakuuta 2020
Foto.com United Kingdom-logo

Vastaus yritykseltä Foto.com United Kingdom

Thanks for your feedback Emma :)

Saanut 1/5 tähteä

If I could give it 0 stars

If I could give it 0 stars, I would. What should've been a 4-5 day delivery time, I ordered 14 photos, and they were never delivered. I inquired with customer service after 1 week, after 10 days, after 2 weeks, etc. After 2 weeks, I asked for a refund. I was told that I needed to wait for over a month before they would consider doing anything. They didn't even offer to refund shipping. NEVER order from this company.

14. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Perfect service & product, in English! A+

Perfect service. I wanted to send a gift to a friend in Brussels and Foto.com was perfect for that, allowing me to order the items in English, personalising them and send them quickly by post. Very happy client and gift receiver!!

12. elokuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good customer support

My order was messed up, but that's life, and Alex with customer service was very helpful with fixing the mistake and getting me the right item eventually.

11. elokuuta 2020
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I have been ordering from your site for…

I have been ordering from your site for years and I wasn't happy with the latest prints.

I did not select photo enhancement but it's obvious this has happened with these prints coming out in various different shades.

The paper used in the past has also been changed to a lesser quality.

12. kesäkuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Don’t order if in a hurry

My order took over two weeks to be processed and posted out to me. When I emailed the company to find out what was going on they replied in French! I eventually got my order that had been sent from Belgium. The quality was ok but no better than other cheaper sights I’ve used before. Definitely won’t be using them again

5. maaliskuuta 2020
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin