De leren jas die ik kocht ging binnen de kortste tijd blakeren. Nog nooit gedragen, alleen thuis opgehangen. Wat een slechte kwaliteit. Erg jammer :( Ik zou niet willen dat iemand anders deze fout m... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had an excellent experience with DeFacto. I brought tshirts on sale to take on vacation since I was visiting an extremely hot and humid country. The quality is amazing! Survived the weather and the... Näytä lisää
Yritys on vastannut
Defacto is literally so good, prices are reasonable, discount codes are very helpful too, delivery is so quick, true to size and fabrics are good material. They may take some time to refund if you hav... Näytä lisää
Yritys on vastannut
Good quality clothes. Would have given a 5 star but just a little adjustment that I think might help - please include the height of your models and the sizes of clothes that they are are wearing - mak... Näytä lisää
Yritys on vastannut
3,4
Keskitasoinen
990 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
No idea what this relates to or what…
No idea what this relates to or what product.
28. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings,
We are deeply sorry that your shopping experience with us didn't go through as expected. Could you please send us an e-mail at support@defacto.com and provide us with the details of the inconvenience so we can resolve it as soon as possible? Thank you in advance.
DeFacto Customer Experience Center
It was very good
26. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
Vastaus yritykseltä DeFacto UK
Greetings.
We really appreciate you for taking the time to share your feedback with us. We look forward to seeing you again soon!
Best regards.
-DeFacto Customer Experience Center
Good and Prompt
12. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
I was a bit hesitant to order as I’ve…
I was a bit hesitant to order as I’ve never heard of them before, but took a chance and ordered, delivery was the most quickest ever from any online shopping brand’s, the quality was great as well, I’m happy and will definitely be shopping online with them again, thanks again it was a great experience shopping with your company 😊☺️
21. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings,
We appreciate your nice words! Thank you for taking the time to share your thoughts with us.
With best regards and wishes.
DeFacto Customer Experience Center
I ordered 2 sizes as it was a gift and…
I ordered 2 sizes as it was a gift and I wasn’t sure how big they wanted it. Returning was easy and refund was prompt.
19. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings.
We are so happy to hear that you had a great experience with your shopping. Thank you for taking the time to share your review with us. We appreciate it.
Best regards.
-DeFacto Customer Experience Center
First time but it is good
17. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings.
We are so happy to hear that you had a great experience with your shopping. Thank you for taking the time to share your review with us. We appreciate it.
Best regards.
-DeFacto Customer Experience Center
I had an excellent experience with…
I had an excellent experience with DeFacto. I brought tshirts on sale to take on vacation since I was visiting an extremely hot and humid country. The quality is amazing! Survived the weather and the washes which I have to say is quite good. I also returned some items. The return website link was a bit hard to find however, the staff members replied quickly via email and my refund came just as quick. Overall, I have had an amazing experience with DeFacto and will definitely purchase from them again. 10/10!
20. huhtikuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
Superb quality garment
Superb quality garment. Courteous and extremely efficient service! Will shop again!!!! +++++
12. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Hey there,
We are so happy to see your review! Thank you for taking the time to share your feedback with us.
With best regards and wishes.
DeFacto Customer Experience Center
Clothes sizes are too big
The clothes were ok, not the best quality but ok. The sizes are way too big, am a size 10 and they are like size 14, so I had to return. And because the delivery company is Evri, they charged me 3 times because i had separated packages. So I ended up paying money for nothing.
6. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings,
We are deeply sorry that your shopping experience with us didn't go through as expected. We would like to inform you that our returns are free of charge. In case you were charged to return parcels to our warehouse, please send us an e-mail at support@defacto.com so we can provide further assistance. Thank you for your understanding.
Best regards,
DeFacto Customer Experience Center
The company delivery in local…
The company delivery in local inappropriate my parcel missing I don’t have answer about my item and a reported for both and the factory and Evril one month ago and at moment nothing my money back or my parcel delivery. Very unhappiness.
11. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings.
We are deeply sorry that your shopping experience with us didn't go through as expected. Our relevant units are currently working on your enquiry and we expect the situation to be resolved very soon. Please keep in mind that you may contact us at support@defacto.com if we can help with anything else.
Best regards,
DeFacto Customer Experience Center
Really pleased with my purchase
Really pleased with my purchase, will use this company again.
Good quality clothes at reasonable prices.
6. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings,
We appreciate your nice words! Thank you for taking the time to share your thoughts with us.
With best regards and wishes.
DeFacto Customer Experience Center
Great service but product not a great fit
I’m giving three not because of the service. That was prompt and on point. I’m giving three because of the material of the hoodie I bought. Despite purchasing xxl, it still didn’t do well with size. So service delivery is a five but product description to make well informed choices I’d give it a three
7. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings,
We are sorry to hear that your shopping experience with us didn't go through as expected. You can return the item back to us free of charge (https://uk.defacto.com/pages/returns-faq) and get your refund. We hope this helps. Please let us know at ""support@defacto.com"" if there is anything else we can do for you. With best regards and wishes.
DeFacto Customer Experience Center"
According to price the quality is good
5. toukokuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. We hope to receive a 5 star rating next time.
Thank you very much.
DeFacto Customer Experience Center
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. We hope to receive a 5 star rating next time.
Thank you very much.
DeFacto Customer Experience Center
Experience was all good
21. huhtikuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
Vastaus yritykseltä DeFacto UK
Hey there,
We are so happy to see your review! Thank you for taking the time to share your feedback with us.
With best regards and wishes.
DeFacto Customer Experience Center
The coat was smaller in size and the…
The coat was smaller in size and the quality wasn’t up to mark
23. huhtikuuta 2023
Vastaus yritykseltä DeFacto UK
Greetings.
We are so sorry to hear that you are not satisfied with the quality of our products, however we offer a free of charge return process for all of your orders. If you wish to start a return process or learn more about it, please feel free to visit: https://uk.defacto.com/pages/returns-faq
Best regards.
-DeFacto Customer Experience Center
Great purchase excellent quality and…
Great purchase excellent quality and super quick delivery
23. huhtikuuta 2023
Vastaus yritykseltä DeFacto UK
Hello,
We are super happy that you are satisfied with the items you purchased. Thank you for your amazing feedback.
DeFacto Customer Experience Center
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