Tyre City Arvostelua 

After a rear tyre blew out on my car on the A66 shortly prior to Scotch Corner at about 10:00 that day, whilst I and my wife were on route to Hull. The vehicle had to be recovered. whilst waiting for the recovery truck I called a number of local tyre suppliers to see if any had the size tyre I required in stock, in the course of which I spoke to Alannah, one of your staff at the Darlington depot. She was freindly, polite and helpful and although not having the right size on the shelves (something that I anticipated might be the case as it was a 265/30/19 fitment) assured me that she would be able to order one for delivery early that afternoon. She offered to call me back to confirm the order, which she did promptly a few minutes later

Recovery duly arrived and took the vehicle to your depot, arriving shortly before 12. I was met by Nigel, who was clearly already fully aware of the situation, which was very reassuring. His manner was freindly and professional with the current social distancing working practices for Tyre City explained. After a short wait the tyre was delivered as promised and work started on removal. Unfortunately I did not have the key for the locking wheel nut. I have not had the car long and had not realised that it was missing when I purchased it. This did not deter the Nigel and he set about finding a means of removal of the wheel nut with good grace and a high degree of skill.

Once the wheel nut was removed work started on removel of the blown tyre from the rim, which again called for some degree of resourcefulness as the inner tyre wall had seperated from the rest of the tyre carcass and as a result was for all intents and purposes stuck on the wheel without the usual option of leverage. Needless to say, with the combined efforts of all three of your fitters Nigel, Alannah and Tyler, a workable solution was found.

The rest of the fitting of the new tyre went smoothly, but I would like to express my thanks to your staff for going so much above and beyond the call of duty and providing such an excellent level of service. They were all extremely polite and corteous throughout and in addition the cost of the tyre and fitting was very competetive.

Having had the opportunity of observing your three staff there and having been dealt with by each of them at some point (Tyler dealt with the invoice and payment) it was clear to me that they each take a high degree of pride in their work and are on hand to help each other out as needed. I was impressed by this level of mutual support, which I recognise as being efficient working practice.

From my own personal point of view it certainly provided a positive experience that rescued what could otherwise have been a rather bad day.

I needed 2 new tyres on my electric car. I spoke to Jordan at Tyre City Bromsgrove. He ordered the tyres and called me back within an hour with a price which I felt was reasonable and considerably cheaper than the price quoted by the car dealership. I had the tyres fitted and the wheel alignment checked/corrected a few days later. Everything was done efficiently and Covid 19/social distancing precautions were maintained. I have used this branch of Tyre City in the past and will certainly use them again in the future. Very good all round customer service. Thank you Jordan and team.

Couldn’t ask for better service for my blue Audi just got my car MOT done this morning and the service was first class the guys are all brilliant and so helpful especially Gary would definitely recommend this place Thankyou guys once again.

I was coming home from a long shift at the hospital and found out I hit a pothole.
I was pretty anxious as I had to go to work the day after, but as soon as I phoned Royston Tyre City I felt reassured. Lewis was so helpful thtoughout , and the guys were brilliant, changed my tyre the same day, and also received the NHS discount they are offering.
Thank You! :)

Went to Tyre City in Huddersfield today as had a nail in it and the Manager Jason was great and sorted it without having to have a new tyre. Excellent service

I'm a community care worker and today I had a puncture I had to get it fixed quickly. I drove to the nearest tyre centre which was tyre city in Wakefield.I would just like to say a massive thank you for the service I received Mike and Amber you were my hero's today .Fast friendly and efficient service. Would highly recommend

Received excellent service at Tyre City, in Segensworth. Andre the manager was very helpful, and they manage to fix my puncture very promptly and avoid me having to purchase a new one. Would recommend them.

fair pricing and happened to have my tyres in stock that day. Definitely got me out of a sticky situation.

Four new tyres installed by Gary in Paisley. Excellent and friendly service. Very fast - done in under an hour.

Brilliant service today had two new tyres fitted at tyre city Forfar.Thank you Steven for your advice and checking my fluid levels you are a star 5 stars from me and girls recommended don’t feel patronised...just really helpful guys.

I am a healthcare worker and went to Tyre City in Aldershot this morning for a punture repair. The staff were very friendly and efficient, and had me back on the road within half an hour free of charge. Thank you very much indeed for your service and support!

Had our car (keyworker) MOT'd today at Eastbourne Tyre City. Great service from the guy's, very comfortable that they are implementing social distancing measures during these tough times. Clear to see that some time and effort had been put in by the staff during what must be a "quiet" time, the depot had been spruced up and looked very nice and fresh, really does make a massive difference. (I hope credit has been given to the staff, they have done a fantastic job) Will continue to use and recomend Tyre City in the future. many thanks

Thanks guys, service efficient, knowledgeable, accommodating & friendly.
Cheers Mrs Wilson

Just been to see Tony and connah again at tyre city. Excellent service very knowledgeable and courtious. No need to shop about these are the guys and credit to their company. Been going for 2 years and all my family go can't put a price on safety and you know your secure on the road. Definitely will be going back. John Stacey.

Utterly useless and incompetent - Avoid branch in Weyhill, Haslemere, Surrey.

Took 4 visits to attempt to get two new tyres fitted before I gave up and went elsewhere.

I ordered two new tyres over the phone that were going to in the next day.
Turned up to get them fitted to be told they ordered the wrong kind.
They apologised and promised to book me for 2pm the next day so I would not have to wait
Returned the next day only to be told that they could not fit them as they were too busy.
Returned the following day and they could not fit the tyres this time as they did not have the right size socket!!?. Btw - I have a Landrover and not anything out of the ordinary.
I was promised a discount if I returned the following day when they would have managed to get hold of the right size socket.
I returned only to be told that the guy bringing in the socket had not showed up for work.
As this wasn't enough, I was also informed by Tyre City that my 2 rear tyres were fine with enough tread left and would pass the MOT - they didn't pass.

Excellent service, purchased the geocare for the alignment for a great price. Would highly recommend to anyone.
First class A***

Hi I used tyre city recently to do what other tyre centres could not , & that is to balance my wheels correctly, & they delivered they were great guys & now thanks to them I am no longer driving a rolling road drill , thanks guys I will be using tyre city from now on ,

Seen at reception immediately. Tyre fault found and fixed quickly and was on my way after a free coffee in a nice warm waiting area. Can't fault them.

I visited the Tyre City branch in Kidderminster today. The service I received was amazing. The staff Andy, Glenn and Chris were absolutely amazing. They are extremely hard working individuals and their meticulous approach to their job is exemplary. The garage is also very tidy and clean. I noticed how well they treated all the customers, not just me. Other tyre companies could learn a lot from visiting this branch. Well done and thank you.

I’ll be bringing my wife’s car next week and would definitely recommend your services.

Thanks,
Vijay

Guys at TYRECITY were amazing very helpful and adjusted my tracking.

Massive improvement to fuel consumption as indicated by dash computer. (Nick with the Shogun)