TutorheroArvostelua 

Andrew N. is phenomenal! His knowledge of and expertise in using a MAC and the Adobe Creative Cloud is rare and unmatched! He is a fabulous teacher/tutor, so patient, kind, and reliable! I am lucky to have him and cannot sing his praises as much as he deserves.

I like the way you say to contact you directly. I believe this your way of deflecting the negative experience we had with your service, while making others believe that you have somehow addressed the issues. I did contact you directly, and nothing happened ... other than you saying that you were " terribly sorry."

..Im terribly sorry that terribly sorry just doesn't cut it.

My daughter (Leilani) loves her tutor and she seems to understand Emma very well when explaining things. They're working on math as well as reading and we cant wait to see her progress grow.

I am studying for the life and health insurance exam. I’ve had two sessions with Liddia and so far she has helped me understand the importance of the words and terms. Having Liddia as a tutor will benefit my focus and understanding. So thank you!

When the first tutor didn’t work out they quickly found us a new one (named Som) who arrived well prepared and presented tasks in a way that worked for well my daughter. She has already improved her grade in honors geometry.

It took a couple times to get the right fit. Tutor Hero was helpful and diligent to get it right. Now moving forward with becoming office 365 expert!

Tutor hero has been a great resource for our high school aged child. There were very easy to reach and you instantly speak with a live person versus going through a lot of prompts. Our tutor had something come up about three months in and I called them to see if someone else was available to resume services. Not only did they find us another tutor, they notified us the new tutor would be reaching out and provided all of their information, followed up after the introductory call to ensure everything sounded good and we were comfortable with the new tutor, and even followed up after our first session to ensure it went well and our child responded favorably. Honestly, our experience could not be any better!! I would highly recommend them for any tutoring services, including college classes.

Great experience and customer support. Quick and reliable tutors.

Zero stars if I could. This company engages in deceptive business practices and is more than willing to communicate by text message—unless you want to cancel, in which case they suddenly need to speak with you in person. For a service that COULD NEVER FIND A TUTOR TO ACTUALLY COME TO OUR HOME AND PROVIDE SERVICES, they had no trouble continuing to auto-bill our credit card. When I finally got someone on the phone, I was told I’d need to speak with the Finance Department about a refund (for a service they never provided), but of course the finance folks were “on the phone” and would have to call me back. This company is unreal and proved utterly incapable of delivering the service they happily took our money to provide.​​​​​​​​​​​​​​​​

Miss Merlin was super great! It was our first appointment & it went so well for my daughter! She was kind, friendly & very patient with my daughter! We’ll be keeping her as our tutor!

The staff really listened to what my daughter needed and found a great tutor for her!

Tutor was patient with my son

Find another tutoring place, we’ve been trying to find a tutor for my daughter for the last 2 weeks with them and we keep calling asking for updates to just be told they’ll get back to us by the end of the day and never do, when they finally found a tutor “match” it was a man with a strong accent no one in my house could even figure out what he was trying to say over the phone. This business is a scam charging so much and not even being helpful or finding actual English talking tutors to help

We had 3 teachers from tutor hero Dr Linda Rocha for mathematics Janet for English and Tonnie for digital arts. I requested teachers with good manners and decency because they would be teaching in our home. All 3 teachers were on time and had fully prepared to teach the lessons on arrival Professionals and friendly
I would recommend them in the future My son is A student with 96% -98% results at the end of the segments in Flvs Good job Tutor Hero!

My son has been paired with an excellent tutor, and we are thrilled to collaborate with him to support his learning journey! I was surprised at how quickly we had a phone interview and our first in person session.

When I initially set out to find a company/ tutor for my daughter, we were met with many disappointments. We needed someone with a certain skill set who also had a way of connecting & explaining things. I was hesitant. I am BEYOND thankful for the TurorHero recommendation from her teacher. SEAMLESS initial set up, thorough in explaining how it all works, and we were paired with hands down the most ideal tutor with all the qualifications we needed. Very knowledgeable, courteous, and communication is top tier. We adore Faira!

I did have a few issues with a tutor but the employees who work in the office are very professional and compassionate and always find a solution.

Customer service was great. Tutor was outstanding- make sure you understand how many sessions you sign up for- was a little vague, but didn’t affect my experience.

TutorHero has been very helpful when working with my son on his middle school homework. It makes difficult topics easier to understand and has improved his comprehension a lot.

Sunday 3/15/2026 I called to request a tutor for my statistics class. I spoke to Todd. I said I wanted to meet with a tutor twice a week for my 8 week class. Todd informed me that would qualify me for a discount $68 hourly instead of $89. Imagine my surprise when I get a text confirming my purchase for a 36 hour package!!!! I called immediately and spoke to Hannah, explained my situation (Todd scammed me) and requested the $136 transaction be voided and cancel my request. Hannah said she would cancel the request and speak to Todd's supervisor. Tuesday 3/17/2026 I get a text from Darrian telling me he received a message about a potential cancellation and that cancellations are not handled through text nor email and I would have to call 202-967-1906 for account resolution. No account changes are made pending discussing the account with me. I did discuss the account with Hannah 5 minutes after the request. I did not text or email the request. I end up calling and after I finally got the 3rd person I needed to talk to I got Stephanie. Stephnie was very rude and ended up hanging up on me. She got on the phone and said, " I hear you are wanting to cancel your account?" I explained that an account for 36 hours should have never been opened. He response was" I asked if you wanted to cancel your account. The answer is yes than." THEY ARE SCAMMERS AND RUDE. BEWARE!!!!!