TSC (The Shopping Channel) Arvostelua 375

TrustScore 2.5/5 tähteä

2,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Love TSC Shopping Channel. I have been shopping since they opened and the excellent service and product quality kept me returning. I love watching the Channel. Great sale and discount codes from tim... Näytä lisää

Saanut 1/5 tähteä

This is in response to the TSC response to my original comments. This is a lie ... the items were available on Auto Ship from the Vendor in January when I first asked the question of what happened to... Näytä lisää

Saanut 1/5 tähteä

Update from November 2025. My order was returned, TSC has acknowledged they received it. Their finance company has sent me 2 letters and an email asking for easypay payments for a product I never rece... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I ordered a $5300 Evera ring January 14 2026, noticed it was covered in someones hand lotion, scratches all over the gold and lastly the Diamond not sitting STRAIGHT in the bezel, but at an angled slo... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike
  2. Kodintarvikeliike
  3. Naistenvaateliike

Yrityksen kirjoittama

TSC (The Shopping Channel) is Canada’s leading multi-platform retailer, offering a curated and engaging shopping experience that blends entertainment with exceptional value. Part of the Rogers family, TSC can be viewed through cable or streamed live on tsc.ca. From exclusive fashion and beauty finds to home essentials and tech must-haves, TSC connects Canadians with premium products and trusted brands. Our commitment to quality, customer satisfaction, and seamless service ensures that every purchase is backed by over 30 years of retail expertise. Whether you're discovering new favorites or enjoying limited-time Showstoppers, TSC is your go-to destination for exciting offers every day.


Yhteystiedot

2,3

Välttävä

TrustScore 2.5/5 tähteä

375 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 32 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love TSC Shopping Channel

Love TSC Shopping Channel. I have been shopping since they opened and the excellent service and product quality kept me returning.
I love watching the Channel.
Great sale and discount codes from times to time gives me bargains. My orders always arrive quickly and nicely packaged. 10 🌟

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shipping NOT RELIABLE

Very very slow shipping. Will not recommend to anybody

4. toukokuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We understand your concern about delivery timing and the impact it can have. We've requested more information to locate your order so we can assist you directly.

Saanut 1/5 tähteä

I used to shop TSC all the time

I used to shop TSC all the time, every week when I was younger but over the years the customer service became nonexistent and the products sold became less than stellar. I stopped shopping with them several years ago, maybe 20? Tonight I’m home alone and decided to have a gander to see what they’re like now. Well now I KNOW I’ll never shop there again. The hosts and sellers couldn’t shut up and they constantly talked over each other. Another product being touted later, the women acted like they were high as they got into the product. It was painful to listen to and so annoying 😖And they used words they had no business using because they had no idea what they were talking about. AGAIN! I couldn’t believe it. They acted as if they could use descriptive words to hopefully sound smart and fool the audience. But I could not wait to shut it down. How has it become so Annoying and inaccurate and remained on tv?!😖 They’re just awful. And over the years their service just got worse and worse until there was none at all. And their prices?! What a joke!! Go to Amazon!

1. toukokuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We value you sharing your experience. We're sorry this was your impression and will share your comments about our live show with the team. We've made many improvements over the years and hope you'll give us another try.

Saanut 5/5 tähteä

Can someone tell me what color Dr Doris…

Can someone tell me what color Dr Doris is wearing today.Love how her eyes look.buying her eyeshadow palette but don't know which color I should use!to get her shadow look

1. toukokuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Dr. Doris is wearing the light/medium shade, and her eye look features her Doll10 DollSquad 4 Eyeshadow Palette (item 114-825). Please feel free to reach if you'd like help recreating the look - we're happy to assist!

Saanut 5/5 tähteä

It is a smooth process ordering online

It is a smooth process ordering online. My order arrived within the date range that was indicated on my confirmation. The tracking information is excellent

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you so much for sharing, this is exactly the type of experience we aim to deliver. We hope you're enjoying your purchase!

Saanut 5/5 tähteä

Your representative took the time to care about me!…

Your representative took the time to listen to my concerns/complaint regarding my account having been frozen due to your service not listing my new MasterCard number with easy pays and not just regular purchasing. It would have been most helpful to have been made aware that I needed to register the number with both departments and not just regular one-payment shopping. hopefully this will never impede my progress with you in future.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you for taking the time to write us this review! Our customer care team is always here to help, and we'll keep working to ensure the process is clear moving forward.

Saanut 5/5 tähteä

Polite - Professional - Knowledgeable

Every communication I have is always very professional and polite. They are able to help/answer my concerns to my satisfaction. I have received items from TSC that could not get anywhere else due to there payment options. Will recommend to anyone.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you for sharing your experience with us! We're glad our team could help and that our payment options made a difference.

Saanut 5/5 tähteä

Delivery time

Delivery time, is swift. No delays.
Product experience is good now. DG2 ..
Astrid from Italy, Lola Denim.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thanks for your review! We're happy your delivery was quick and that you're enjoying your purchase.

Saanut 5/5 tähteä

EXCELLENCE IN TELEVISION SHOPPING

I have been purchasing and dealing with The Shopping Channel for close to 25 years. I find the quality of items, the customer service, and viewing of the programs to be of an excellent value. TSC's delivery services are top notch. For the past year, my parcels have been sent via Purolator and arrive very fast. Customer Service personnel are always friendly, helpful, and knowledgeable.

19. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Being a customer with us for so many years means so much to us. Thank you for your continued support and for highlighting both our team and delivery experience. We're so grateful to have you with us!

Saanut 5/5 tähteä

Your staff is knowledgeable & kind & I…

Your staff is knowledgeable & kind & I like your various fashion lineup. The products are timely delivered. Customer service is top notch!

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you, Jeanine! We love hearing this – especially your kind words about our team. We'll be sure to share this with them!

Saanut 5/5 tähteä

Very happy customer!

I have only purchased 3 times from TSC, but each time was a great shopping experience! Very helpful customer service, quality items and fast shipping. I love the Easy Pay option and look forward to more shopping with TSC in the future - thank you TSC!

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thanks for your review! We're so pleased to hear you've had a great experience and truly appreciate your support

Saanut 1/5 tähteä

I bought a transfer chair for bathtub…

Tsc cleared up the problem to my satisfaction. I would like to thank them. Donna Sandford

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We're sorry for the delay in getting this resolved. We've reviewed your account and can confirm the postage refund has now been processed. This should have been completed earlier, and we'll take this on board to help improve our process moving forward.

Saanut 2/5 tähteä

Staff should be more knowledgeable…

Staff should be more knowledgeable about your delivery process. She was no help at all. Everything I ask was I don't know. And I mentioned to her well then don't you think you should find out.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We understand how disappointing this experience would have been! We've requested more information to locate your account so we can follow up with you directly. We will also be reviewing this internally so we can improve.

Saanut 5/5 tähteä

✨ GRATEFUL & HAPPY CUSTOMER ✨

✨ GRATEFUL & HAPPY CUSTOMER ✨

Shopping at TSC is something I truly enjoy 💛
I love the reliable delivery times, the beautiful brands, and the ease of the payment options 🙏

Every order leaves me feeling grateful, satisfied, and happy with the quality I receive 🌿

Thank you for such a wonderful shopping experience

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Grateful for you! Thank you for the wonderful feedback, we truly appreciate your support.

Saanut 1/5 tähteä

I'm a long time customer of tsc

I'm a long time customer. I purchased a necklace and the item was cancelled due to some unfounded issue with my credit card. Have now been locked out of my account and have been told I can't use any easy pays for one year! Customer care is no help and can't talk to anyone in their finance Dept.

28. maaliskuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We appreciate you being a long time customer and are sorry to hear about your experience. We've requested more information so we can review your account and assist further.

Saanut 1/5 tähteä

My mother is in palliative care

My mother is in palliative care in her final days. She is elderly and probably TSC's target audience: people who sit around all day putting in time.

Monitoring her email I saw that something had been shipped for which she had a subscription.

I called on her behalf to stop this order, return it and stop anything on her account.

I was not allowed because of their policy. The first rep didn't offer to escalate. I had to ask. Upon escalation the manager wasn't informed by the first rep that she was in a dying state.

So I went to the hospital later that day and she could barely whisper one word to affirm, but she cancelled her account with TSC to stop the recurring order.

I am livid. Maybe they excel in policy, but should be ashamed of any compassion for humankind.

Update: She died 36 hours later. I called from her home phone line so that should have been your verification. I emailed you from her email address, so that should have been verification. I called from my own number not in your files, had her whisper one of the few words she could spit out that day, and then you verified. You should be ashamed.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you for sharing your experience. We're very sorry to hear of your mother's condition, and we understand how difficult this situation must have been.

Our team followed account security procedures designed to protect customers and prevent unauthorized changes. However, we recognize that this situation should have been escalated once the circumstances were shared, and we regret that this did not happen, which contributed to your experience.

Your feedback has been shared internally as we review how we handle sensitive situations with the care and urgency they deserve.

Saanut 1/5 tähteä

Can I give 0 stars?

Update from November 2025. My order was returned, TSC has acknowledged they received it. Their finance company has sent me 2 letters and an email asking for easypay payments for a product I never received. When I call and speak to an agent they say I do not owe (which they are correct, I don't). When will their finance team stop harassing me? Because this is exactly what it is, harassment.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We were able to review what happened and how we could improve your experience. Since the order was already refunded and a chargeback was filed following the refund, it brought the account into an outstanding balance. We appreciate you taking the time to speak with us today. Please don't hesitate to reach out to our customer care team if you have any further questions.

Saanut 3/5 tähteä

I had bought good stuff no returns.but…

I had bought good stuff no returns.but I did return for first time ending up paying 1/3 of cost of stuff to return. Nasty.
For my birthday get a 20% off and a month to use it Great. But only on certain things OMGosh. Nasty again

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We understand how unexpected return costs can feel disappointing. A $6.99 per item return fee applies for items under 10lbs. Thank you for sharing your feedback with us.

Saanut 5/5 tähteä

Wonderful, reliable.

Have always had good experience with TSC, whether with returns or questions about shipment delays. Excellent customer service and quality of products. Highly recommend.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

We appreciate you sharing your feedback! We're so happy to hear you've had a good experience, that means a lot to us.

Saanut 1/5 tähteä

TSC & the Roger’s thanks for bringing scammers to CANADA

TSC & the Roger’s that is its umbrella is just getting worse and worse. I have been emailing them, no response to any mail at all, i have gone onto their social media about them bringing in a vendor that they did not do any research in and even after i contacted them that they have faulty products, they defraud their customers, and the biggest thing, they promise a lifetime warranty, BUT THERE IS NO LIFETIME WARRANTY! The person on the phone PRince laughed at me saying that’s impossible, how are these ladies here then, our hiring people do research. I then laughed at him by asking if he ever checked their vendors social media, their vendors TrustPilot reviews, or how about their own reviews before they brought them back the their third time or show? This fraudulent company is Life Lab Beauty run by two sisters (so they claim) Anyway, these two do not respond to any emails to hundreds of people, their products die and they do not honour any warranty, this is factual and the story is told over and over, yet TSC still brings them on to cause more damage. I bought over 1500.00 worth of their stuff. the neck light died after a few weeks, i contacted them, they said sure, we will send a new light. Waited.waited. Nothing, I emailed them another 3 times, at first to say um i didn’t get anything, email me back, then nothing, there is no Contact telephone numbers for Life Lab Beauty, so don’t bother looking, this is what scammers do. I totally blame TSC for bringing them in, I gave them heads up months in advance yet they ignored, and brought them again, and almost did the same as them. Canada, we gotta stop shopping here for convenience, they do not bring in Canadian items, or companies…these scammers from love lab beauty are UK scammers…why would TSC bring them here to scam us! TSC you have terrible customer service when someone emails you, you respond!!!! You take your fraud companies out as soon as you hear their scammers, you owe all these people money! I hope this hits the media that YOU guys are the ones that brought them here when 4 yrs ago they were already scamming people, and even not paying the manufacturers there money! Update to TSC:
To whom it may concern: you make no mention of the bigger issue that TSC brought this vendor without proper and due diligence to see how this vendor reacts and how serious it takes their customers, which the outcome has been they failed and scammed us…then u also did not mention the fact that even when brought to your attention that this vendor has products that fail over and over, your response is we will send another failed product. This is not my concern. I, unlike you apparently, am concerned with the fact that TSC is STiLL dealing with this company who produces products that fail, then do not respond to requests for service, then block any communication with the customer. Then you just back them up by bringing them back for another show to sell more unreliable items, to do this over and over to more customers. This is a failure not just on them, but on TSC. You failed as well. When you do not bring in vendors that have bad reputations and sell products that do not work, then you will be doing better. So how about your review on your protocol on bringing vendors in to scam others?

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
TSC (The Shopping Channel)-logo

Vastaus yritykseltä TSC (The Shopping Channel)

Thank you again for your feedback and following up with us. We understand how frustrating this experience has been. We've been in contact via email and working with the LifeLabs warranty team to resolve this. For your recent order, a replacement has been arranged and is scheduled to arrive on Tuesday.

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