Our experience was ace from the first phone call to the completion of our new boiler fitting. Would 100% reco!mend this company to anyone who wants a reasonably priced new boiler fitted
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You have been so helpful and guided me through the whole endorsement process, with such patients and been so professional! Thank you Simone you’ve been fantastic!! All the best
Yritys on vastannut
The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promo... Näytä lisää
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Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient. They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave u... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Yhteystiedot
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Yhdistynyt kuningaskunta
- 029 2267 0040
- trustedtraders@which.co.uk
- trustedtraders.which.co.uk
4,7
Erinomainen
409 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Molly was amazing throughout our…
Molly was amazing throughout our process of becoming Which? trusted traders. She was very transparent about the process and kept me updated even with it being the christmas period at certain points. Alistair who visited to assess us was very kind and friendly and outlines everything to us to make sure it was clear as well.
30. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to leave such great feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. Well be sure to pass your kind comments on to Molly and Alistair too!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great supportive process
Great supportive process through the Which Trusted Trader scheme. Thank you.
29. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for your feedback! We love hearing from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Would like to thank The Which
Would like to thank The Which? team, especially Molly for Her help and support though this process she has been very helpful.
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to leave such great feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member and we';; be sure to pass your kind comments on to Molly!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great to work with
Great to work with. 100% would recommend.
15. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for your feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
The shower pump stopped working
The shower pump stopped working, and Stuart replaced it and fitted a new one. We have been using SJE Plumbing and Heating Services, and we are delighted with their work.
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Great service
After seeking advice about becoming a member i found the team to be very helpful and informative.
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for leaving such great feedback! We love to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great communication and professional…
Great communication and professional support
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for your feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Beth has been a fantastic support…
Beth has been a fantastic support throughout the journey for me to become a member. I value her guidance and prompts. She has been reliable, quick to respond and thorough. Thank you.
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you very much for leaving such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Vastaus yritykseltä Which? Trusted Traders
Thank you!
Brilliant service with helpful and friendly staff.
I found everyone I dealt with very helpful and friendly. The process is relatively simple and if you're unsure about anything regarding the application, there's always someone on hand to chat to.
There vetting process is thorough, which I was glad of because I think that it will serve me well down the line and will obviously give future clients some piece of mind.
Aside from that, they provided some very useful advice during the application, which I probably would never have got otherwise.
I would recommend this service to anyone and I believe that being a Which? trusted trader will serve me well in the future.
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you so much for taking the time to write such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Excellent work.
18. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you!
Great experience
The process was great from start to finish. Our assessment was informative and genuinely helpful. The assessor Alistair was lovely and very knowledgeable - it was a pleasure to have met him.
Our coordinator Beth Foston was equally as lovely and helpful, nothing was too much trouble and they both helped us through the process. Thank you to you both!
18. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for your feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your very kind comments on to Alistair and Beth!
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
GS ROOFING
GS ROOFING, STRATHBLANE
Excellent & positive experience with Gordon Smith & his workers - they did a first class job of installing my new roof, work actually finished earlier than expected & I am delighted with the finish.
Workers were polite and very hard working - they never stopped working in freezing temperatures this week. Left everything neat and tidy as before.
Would definitely recommend.
Marion Macleod
Bearsden
14. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Hi Marion! Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Professional - Which? Trusted Trader Assessment
The Which? team explained the assessment process, timetable and how to prepare - at each stage, providing clear guidance. Everyone we dealt with throughout the process was helpful and professional, and easily contactable. It's a rigours and challenging process, as you'd expect, but achievable for businesses that put customers first.
12. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to leave such wonderful feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member.
Did you know? If you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great people and useful process.
Great people to speak too and an all round helpful, friendly experience.
Beth was excellent and guided me through the process painlessly.
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking time to leave such a positive review! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll pass your kind comments on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Beth was very helpful and quick to…
Beth was very helpful and quick to respond to any of my questions.
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for leaving such great feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll pass your kind comments on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Beth was a pleasure to deal with
Beth was a pleasure to deal with. Process took quite some time and she was there to answer all my questions thoroughly and comprehensively
28. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to leave such great feedback! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind words on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Not for the consumer
Update following reply from WHICH: - Thank you for confirming that the trader, E A MOBILITY cannot be trusted.
They can call me a liar but NOT MY WIFE. The installer, the office lady and the manager ( Stuart) were all asked about weekend working and they all answered "we don't work weekends" The manager even asked where we got that information from, so I told him where it was in the contract and he told me HE WROTE THE CONTRACT. It was important that they finished the work in the 4/5 days agreed so my disabled wife had her shower room and working weekends sealed the deal for us to use them. there was no being misled by the information in the contract.
I had reason to make a complaint to WHICH about one of it's traders. The trader had misleading claims in it's sales brochure and worse, false clauses in it's contract which encouraged us to hire the trader to do our bathroom. We later found out the claims were not true and the clause in the contract was known to be false by the Installer, Office lady and even the Manager who wrote the contract.
WHICH are supposed to investigate the complaint but you are not allowed to know what they ask of the Trader and what the outcome of the investigation is, this seams strange as if you don't like the outcome, you are supposed to be able to use their dispute resolution service to help resolve the complaint. How can you if you don't know what to complain about.
You are allowed to complain about WHICH to WHICH themselves and they will investigate themselves but based on the above you really wouldn't hold out much faith in them.
Based on my experience, I would never rely on WHICH'S site to check a trader and moreover, if the trader had the WHICH logo on it's site I would be more likely to steer clear of that trader and look to local opinions and referrals instead.
8. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Hello, thank you for your feedback. We're sorry to hear that you had a negative experience with this business, however, we can confirm that your complaint was investigated.
We understand that you feel misled by the trader relating to working weekends. The business confirmed they can work weekends, but this is an exception, not the norm.
Which? Trusted Traders investigate every complaint and negative review we receive about our endorsed Traders, and carry out compliance checks to ensure our businesses meet the high standards we expect.
Where appropriate, Which? can and do suspend endorsements, and can terminate business endorsements if we are aware of a breach of contract or if the companies do not uphold Which? 's high standard.
We are sorry to hear that your experience with this trader has not been as you had expected, and we want to assure you that this matter has been investigated and the appropriate action taken.
Thank you again for your feedback
Helpful professional Staff
Helpful professional Staff, from the start, I was guided step by step, each member of staff were very thoughtful and polite Beth was Amazing!! What a Good bunch of people 10/10
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for leaving such a kind comment! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth and the team!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Darren's expert advise was crucial in…
Darren's expert advise was crucial in the design of my new bathroom. Both he and Rob were quick hardworking and very tidy. I love my new wet room it was definitely worth the wait
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Trader's profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
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