Everything arrived on the pre-arranged date, carefully packaged and in super condition. It was great to be able to browse and buy everything in one place. We're delighted with the finished product whi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered and within less than 24hrs both terrariums were at my door. Packaged perfectly, gorgeous plants, easy instructions, we just loved every second of doing it and the end results are gorgeous.... Näytä lisää
Great little terrarium, that will fit anywhere without taking up a lot of space. I have loved terrariums for a long time they fascinate me and this little one meets my needs. It was easy to order, del... Näytä lisää
Quick and secure delivery service. An excellent product with easy to follow instructions. Looks great and I’m very pleased with mine. Received so much moss that I’ve been able to do two extra displays... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- info@tropicalglass.co.uk
- tropicalglass.co.uk
4,9
Erinomainen
837 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service - moss arrived promptly and very healthy looking!
30. heinäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your kind review. We are glad to hear the moss arrived quickly and in great condition.
The Tropical Glass Team
I’ve ordered several plants and cushion…
I’ve ordered several plants and cushion moss on a few separate occasions. Everything arrived in good time, packaged very well and lovely quality. Will continue to order the moss for my terrariums from here as it’s so lovely
29. heinäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your continued support and kind words. We are so pleased to hear everything has arrived well each time and that you are happy with the quality.
The Tropical Glass Team
Quick delivery and great product
Quick delivery and great product. Well wrapped and protected.
25. heinäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your kind feedback. We are glad to hear you were happy with the product and quick, secure delivery.
The Tropical Glass Team
Great experience
Great dispatch time and products exactly as shown on site. Was worried about packaging quality when making my order, but was very impressed to the standard their fragile products are wrapped to get to you safely.
Would recommend to anyone needing their services!
25. heinäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your lovely review. We are really pleased to hear the products matched expectations and that the packaging gave you confidence. Thank you for the recommendation.
The Tropical Glass Team
Very personable staff
Very personable staff who allowed me to chose black rocks suitable to support bonsai trees as well as sending me little ornaments to add to their attractiveness
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your kind review. We are pleased to hear you enjoyed the personal service and that the extras helped make your project special.
The Tropical Glass Team
I've been using theses people for some…
I've been using theses people for some time now and ive just had another order deliveted in great time. All plants were thoughtfully packaged and in prime condition.
The people at Tropical Glass are a joy to deal with. Highly recommended.
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your continued support and kind words. We are delighted to hear your order arrived quickly and in great condition once again. We really appreciate the recommendation.
The Tropical Glass Team
Quality, healthy plant.
Good price, a generous quantity of moss, in a healthy condition, well packed, would recommend.
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the quality, quantity, and packaging. Thank you for the recommendation.
The Tropical Glass Team
Great price
Great price, fantastic product,fast and efficient delivery and excellent communication
12. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your kind review. We are delighted to hear you were happy with the price, product, delivery, and communication.
The Tropical Glass Team
Couldn’t ask for more!
Couldn’t ask for more!
Moss order arrived on time as promised, the moss itself was healthy and in better condition than I could have imagined.
Top marks all round
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your lovely review. We are so pleased to hear the moss arrived on time and in excellent condition. We really appreciate your kind words.
The Tropical Glass Team
Vastaus yritykseltä Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the products and fast delivery.
The Tropical Glass Team
Excellent Service
The moss arrived in two packages. It was in beautiful condition. I’m very pleased with my purchase.
25. kesäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your kind review. We are delighted to hear the moss arrived in great condition and that you were pleased with your purchase.
The Tropical Glass Team
Great company!
Great company!
Everything was packaged really well. Delivery was quick. Everything came in excellent condition
24. kesäkuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you for your lovely feedback. We are pleased to hear everything arrived quickly, well packed, and in excellent condition.
The Tropical Glass Team
Vastaus yritykseltä Tropical Glass
Thank you for your feedback. We are pleased to hear you were happy with the quality of the items you ordered.
The Tropical Glass Team
Great products!
A variety of excellent products, with detailed advice on set-up and good customer service. Replies to questions could be a bit quicker, but overall a really good shopping experience.
27. toukokuuta 2025
Vastaus yritykseltä Tropical Glass
Thanks so much for your purchase and for your lovely feedback. We’re really glad you enjoyed the product range and found the set-up advice helpful.
We also hear you on response times and we’re working to be quicker. Hope to see you back again soon.
Unhelpful with an incorrectly delivered…
Unhelpful with an incorrectly delivered item. I am out of pocket.
29. toukokuuta 2025
Vastaus yritykseltä Tropical Glass
Leah, thank you for your review.
We’re very sorry this situation caused you frustration. However, we’d like to clarify that we shipped your order exactly as requested, to the shipping address you provided during checkout.
Once a parcel is dispatched, Royal Mail’s redirection service is entirely managed by them, and we as the sender have no influence over it. Unfortunately, we cannot make changes or intervene once the parcel has been handed over to Royal Mail.
In this case, the parcel was delivered correctly to the address you provided at checkout, exactly as we dispatched it, and this was confirmed with a delivery photo (safe place).
We fully understand that moving house can bring unexpected complications, and we’re sorry that Royal Mail’s redirect service didn’t work as expected. However, as the delivery was completed as per your original order, this was outside of our control.
We also did offer to assist further or provide proof of postage if needed, but we didn’t receive any reply to our last message. Of course, this offer still stands if you require any further documents from us.
All as described and expected
All as described and expected. You don’t really need the tools (cutlery would do!). My son loved making it for his birthday.
27. toukokuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you so much for the wonderful review! We're thrilled to hear that everything met your expectations and that your son had such a great time making a terrarium for his birthday. It sounds like it was the perfect birthday activity!
Thanks again for choosing us and for taking the time to share your experience. Reviews like yours make our day!
Ok the products are fine and the stuff…
Ok the products are fine and the stuff comes, but I cannot ever recommend them for one reason. The roots of my baby croton came with a plastic cage surrounding the roots, I was sat there wondering why the roots were growing up, why it wasn't properly supporting itself, now I know I'm mad I didn't notice sooner. Clearly they don't know what they are doing, I don't want a single piece of plastic inside my terrarium and I don't want to have to damage the roots of my plants to fix your mistakes, do better and remove pointless and bad things that only do damage and create mess and a need for further damage.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you very much for your feedback and for sharing your experience.
We fully understand your wish to keep your terrarium free of any plastic — that is a very good approach.
Just to clarify: the plant you purchased was bought as an individual plant, not as part of a ready-made terrarium. When sold this way, the plants are supplied by professional growers with a small mesh around the roots — this is standard practice in the plant industry to support young plants during propagation and transport.
For individual plant purchases, we do not remove soil or mesh, as this depends on each customer’s intended use (terrarium, repotting, hydroponics, etc.). It is up to the customer to decide how to prepare the plant according to their needs.
It is perfectly safe for the plant and typically does not cause harm if left in place, but we do understand that for certain uses, such as in a terrarium, you may prefer to remove it — and that is absolutely your choice.
We always value constructive feedback — it helps us improve and better explain our processes. We feel your suggestion that we "don’t know what we are doing" is perhaps a little unfair in this case, but we fully understand your perspective and appreciate the opportunity to clarify.
Thank you again and we wish you lots of enjoyment with your terrarium project!
Fantastic
Fantastic
Easy to order. Delivered within time frame given. Well packaged so no breakages.
Very pleased. Will buy from again. Highly recommend.
29. toukokuuta 2025
Vastaus yritykseltä Tropical Glass
Thank you so much! Really glad everything arrived safely and on time. We take real pride in making sure each order is packed with care. And if you decide to come back, remember — there’s 10% off waiting for you on your next purchase!
Very easy to order
Very easy to order. Product was delivered within the time frame stated. Being glass it was very well packaged and protected.
Very happy with this purchase. Will definitely buy from again and would highly recommend it for anyone thinking of getting a terrarium.
31. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you for your kind words! We always take extra care to make sure the glass is packed safely so it arrives in perfect condition. Glad to hear it all reached you as it should. And just a little reminder — you’ve got 10% off your next order with us. We’d love to see you back!
Great plants
Great plants, very well packaged and quickly delivered. Very happy. I’m hoping they will thrive in our homemade terrarium.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tropical Glass
Thank you so much :) really glad you’re happy with the plants! Wishing you lots of joy watching your homemade terrarium thrive — it’s such a rewarding process
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.