Traveasy 

always always always always pay by credit card!!!

did I say pay by credit card?

whatever you do, do not use any other method to buy your airline tickets

that way when they call you to try and squeeze you for extra money you know you have an absolute right to 100% refund

I haf that experience where minutes after booking I was told some nonsense about the tickets weren't available at the price I saw online and I had to pay extra money

I immediately said I am absolutely not paying one penny extra and I want a full and immediate refund

when the guy tried to backtrack I said listen don't worry I will just put in a section 75 claim with my credit card I will get my money back regardless

he then had to go tail between his legs to his supervisor who then apparently authorized the deduction of the extra cost and the company would have to "take the loss", whatever that means!!!

I eventually got the final confirmation details and confirmed with the airline that the booking has filtered through fully

so although at the end of the day I did get my ticket at the price I expected to pay, it is only because I had paid by credit card and I said no to extra fees

so if you're going to use with this company, remember the two golden rules

1. pay by credit card, do not and I really mean this, do not use any other method to pay them. you will then have extra legal protections that you won't through other payment methods

2. when they call you begging for extra money and giving you some nonsense reasons, just say you want to cancel and have a full refund and don't put up with any excuses

fake website, please dont book anything. amount will be deducted from your bank and later no ticket confirmation or email will be recevied from thier end. when you ask the chat or call center they will inform us to pay additional to book the same, as tickets are sold out from the airlines and if you want to cancel and ask the amount back they will charge you additional amount for that as well. SCAMMERS

It was great experience in getting help from Miss Jhanvi (customer service).

Be aware they are scamers i booked my ticket on there website and paid acording price also afterward i call them to confirm everything ok they ask more money to go ahead last minute

Scam company - STAY CLEAR OF THEM PLEASE!!

Excellent support from Ms. Jhanvi Sharma. She was polite, professional, and very helpful in resolving my ticket issue quickly. Really appreciate her assistance and excellent service.

Booked a ticket from Dubai to Delhi....Money debited but no confirmation received...tried reaching call center but no response...very bad service ...Email:
Passenger Name: Amit Gangurde

Do not book with Traveasy. They use illegal "bait-and-switch" pricing tactics and fake fares to lure you in from Google Flights. (Reported to the ACA)

I found a flight advertised for £773. I clicked through to their website, booked it, and they put a pending charge of £773 on my credit card. Shortly after, I received an email from their team claiming the fare was suddenly "no longer available" due to a live airline update. They refused to issue my ticket unless I paid them an additional £150 (bringing the total to £923).

Here is the catch, if you book directly with the airline it would cost £861. If I had panicked and paid Traveasy their ransom, I would have paid £62 more than the direct airline price!

To make matters worse, after they emailed me to say the £773 fare didn't exist anymore, I checked Google Flights and their own website again. The price is STILL THERE!!!

I'm not the only one who's had this from them as you can see here, it's predatory tactics and they need to be shut down.

Just made a reservation….first impressions are good. Received confirmation and e tickets within 15 minutes. Wheelchair request added without any issues. Thanks to Prince Singh (I think)🤔

Avoid booking from their Website. They held up your refund money

Very disappointing experience.
After paying, I received a receipt confirming the amount charged, but nothing showing what I'd actually booked—no itinerary, no booking details, and no ticket confirmation. At the moment, all I have is proof that I've paid this company, with no confirmation of the flights I've purchased.
When I contacted customer service, the experience was equally frustrating. I was repeatedly told to "listen, ma'am" and that I "didn't understand," rather than having my concerns addressed. It felt dismissive and unhelpful.
I'm now left waiting to find out whether my booking has actually been processed, whether there will be an issue with availability, or whether I'll be asked to pay more. This uncertainty is unacceptable after payment has already been taken.
Looking back, I wish I'd booked directly with the airline and paid the extra £20. It would have been worth it for the peace of mind.

I couldn't be helped to reschedule my return flight even though the reason to reschedule was a national restriction (because of ebola outbreak in our country), they promised to get back to me in 72 hours and only came back with no solution and stopped responding to me, i lost alot, next time deal directly with the airline, I learnt my lesson the hard way, oh and after booking with them I received a message and payment link to send more money Even though I had paid the amount listed already, beware of this

Based on my experience, I would not recommend using traveasy. I found them through google flights as the cheapest proce for a price from london to new york. I booked the return flight and a few hours later they called me up to say that the price had gone up and I would need to pay a further £150 to recieve the tickets. Despite claiming they did not have the tickets themeselves, meaning they had not spent my money, they would not even offer a full refund. I tried multiple times to call them up and request further help and a refund but three times I was told to await a callback but recieved none.

I landed there from the Google flight search page. They offered the lowest price for the return flight from London to New Delhi for two adults. I did not face any problems with the booking. There was a slight time change from the carrier company. They informed me promptly and also answered my queries without much delay.

Scam, the last poster said enough. You book the ticket, then they phone you up saying the price has changed. If you dont accept the price hike, they then charge you a cancellation fee. In our case it was £50 and this was apparently 'a good will gesture'

I booked return flight tickets through this company because their advertised fare was lower than that offered by other travel agents. However, after completing my booking, I received a call from a customer service representative informing me that the reservation had not been confirmed because the ticket price had increased during the booking process. I was told that I would need to pay an additional £70 to secure the booking.

As I was able to find better fares elsewhere, I declined to pay the additional amount and instead requested to cancel the booking. I was then informed that cancelling the unconfirmed booking would incur a cancellation fee of £120.

I find this practice unacceptable and highly misleading. Charging a significant cancellation fee for a booking that was never confirmed is unreasonable and reflects poorly on the company's customer service. Based on my experience, I cannot recommend this service and would advise others to exercise caution before booking flights through this website.

Scam company - Horrible Customer Service - Malware links for payments - appalling service - ZERO STARS

They will falsely advertise a flight (Slightly cheaper) then immediately demand an extra payment and blame it on the airline, which is a lie. Then withhold your booking until you pay. This is a high pressure scam tactic and all of their companies need to be shut down for mal practice

When it comes to travel use a reputable site… it isn’t worth the stress. I do not want any refund only for this company to close its doors. I am making a complaint to CAA also as this happens to countless people clearly!

Lastly, as a ‘legitimate’ agency you should take customer complaints seriously. And not get sh*tty with them! It Wasn’t exactly a cheap flight that was purchased

They deducted the flight fee and did not provide a confirmation email. When I escalated they asked me to provide a confirmation email. Still chasing for a refund. Avoid if you want to protect your money and sanity!!

i did online booking for 4 travellers and made the full payments - I was asked to contact the company which I did and was told that one passengers fair has gone up and need to pay extra which i objected to and eventually they honoured the booking and issued confirmation. The officer I spoke to was very understanding and supportive which helped to resolve the issue to my full satisfaction.