The RVR3 I have barely moves and has about a 15 minute run time before the battery dies. All this I could have dealt with but trying to get the 18' boat & trailer (weight of maybe 2500 pounds) over a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movemen... Näytä lisää
Short Version: Like many things about towing in the US, don't trust the maximum specification: the 5X is said to be good to #500 tongue weight, but it's not. The side-mount bracket is not strong eno... Näytä lisää
Battery charger cooked the battery not a smart charger, and the company says that battery is discontinued and there is a $650. Repair kit. My unit is 18 months old out of warranty and for spending ove... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Our powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!
Yhteystiedot
16021 Euclid Avenue, 91708, Chino, Yhdysvallat
- 8448469344
- support@trailervalet.com
- trailervalet.com
1,7
Huono
224 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast shipping works perfect
23. toukokuuta 2020
Oma-aloitteinen arvostelu
delivered in a timely fashion
23. toukokuuta 2020
Oma-aloitteinen arvostelu
El servicio de atencion al cliente es…
El servicio de atencion al cliente es muy malo tuve un problema con mi pedido me puse en contacto con ellos y solo me decian que tenia mal el numero que no savian de que habla muy mal servicio la verdad no creo vuelva a comprar con ellos tuve desagradable experiencia.
22. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
We are sorry that you had a bad experience. Please reach out to us via email at support@trailervalet.com so that we can assist you better.
Not enough time since purchased
22. toukokuuta 2020
Oma-aloitteinen arvostelu
You have to bend over too far to use…
You have to bend over too far to use it,. Makes it difficult especially if you have to hand crank. That being said I still recommend it
20. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hello Aaron! Thank you for your review. Sorry to hear that the unit is too low for you to bend down and operate. I will carry this information to our engineers and do what we can to improve this for our customers. Thank you once again and have a great day!
Quick install and operates as advertised
Quick install and operates as advertised! Very Happy.
20. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thank you for your review! Please let us know if there's anything you need.
Outstanding piece of equipment that…
5X is Outstanding piece of equipment that easily moved our 31 ft Airstream 50 ft up a 4% grade. Granted the airstream is empty but probably weighs 2500 lbs. Used the low gear with hand cranking but will use the high gear next time. Precision steering within an inch as needed. Did not have to do any major turns. It wasn’t clear to me on the website but there is pin you release when ready to move that lets the wheels pivot and then steer easily with the handle. Brake is activated by the handle gear locking mechanism. Very secure does not feel like trailer will run away at all. Highly recommend and I never usually write reviews. Will be getting an additional clamp to keep on boat trailer and use the 5X with that also.
18. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hi Steve! Thanks so much for your review and thanks for the feedback. We'll do our best to improve our communication on the website. The additional bracket will be super handy and using the 5X for both will be a quick and easy swap. Please let us know if you encounter any issues - we're happy to help!
It works pretty good
It works pretty good. Not as easy as the video shows. The brake is a nice feature
15. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hello Reed! I am happy you are pleased with our automatic brake feature! I'm sorry the videos arent as clear for you. We are always thinking of ways to be better and we will definitely take this in to account! Thank you!
Complete SCAMMERS
Complete SCAMMERS! Look out! Stay away from these guys! I purchased a thousand dollar trailer valet on trailervalet.ca . The unit was completely useless. Now that I am requesting a refund I found out that the .ca site is run by a slimy litte company in Montreal called xtreme Vision imports. The email contact Ray Degani won't even reply to my emails. Now that I have a problem with the unit. These guys get your money and then completely ignore you when there is a problem. The people at trailervalet.com are no better than this guy. They simply told me that it's not their problem and I need to deal with Ray Degani from trailervalet.ca. now I am left with a thousand dollar useless paper weight. Trailer valet is a complete scam! Save your money . Spend a little more and get a parkit360. I hope this review can help someone avoid these horrible people.
13. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hi Zac,
We apologize for your negative experience. That is definitely not in line with our values, as we are extremely dedicated not only to our customers, but in helping to find solutions that work best for them. It's part of our standard policy to collect as much information as possible so that we can get the products working for you (i.e., photos, videos, or other ways we can assess). It is our understanding that our HQ support team, as well as our .ca partners had requested more information but unfortunately never heard back. We encourage our customers to pay special attention to return policies, as they may vary depending on where you purchased your product. However, our team is always here to help troubleshoot, regardless of where/when you purchased.
Please don't hesitate to reach out to us as well as where you purchased your unit to see if there's anything else we can do to help or improve your experience.
-The Trailer Valet Team
10/10 would definitely recommend
11. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thank you, Franky! We appreciate your business.
Great product works as advertised
10. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks, Daniel!
The process for ordering was easy
The process for ordering was easy. I can only comment on the product when I receive it.
10. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks, Quincy! We hope it works out for you. As always, feel free to reach out to us anytime if you come across any issues.
does not work well on stone
does not work well on stone. I am sure this would be great on paved surfaces only
8. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hello there,
Thanks for your feedback. All of our products are rated on a flat, even surface. We can't guarantee it will work on all surfaces, but we've definitely seen customers achieve this when all factors are aligned (i.e., enough tongue weight on the unit). Feel free to reach out to our support team anytime - they can get a good gauge of your particular situation and help troubleshoot. Thanks again!
ok If you know how to make it better
It worked great for 6 months to a year then the cheap bushings wore out. luckily I work at a machine shop so I made some stainless bushings worked great smooth as butter. After a short while it started wearing the outer housing. So once again thankfully I have access to a Machine so I made some stainless plates and bolted them on the outside with the bushings. Now everything is like brand new only I have made your product 20x better so I guess now I have a modified trailer valet 20x. maybe try incorporating some of my design in yours and it will be worth having. If I hadn’t had a machine shop and the knowledge of how things work it wouldn’t have lasted a year.
6. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Hey Kirk, Thanks for the feedback! We always appreciate the input and are constantly trying to improve. We are working on a solution to help with this bushings issue. As always, don't hesitate to reach out if you come across any other issues.
It is a very good device.
It is a very good device to maneuver my boat to where I want it to go. Other than having to bend over while cranking it while moving it around it is fantastic. Definitely recommend for the elder sportsman who can't move there boat around like they used to.
23. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks for the feedback, Michael! We're always trying to improve. Feel free to reach out if you come across any issues.
Good heavy product
Nice unit will certainly assist in moving pull behind rv into the storage unit.
15. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks, Charles!
So far so good.
Very quick delivery via FedEx. Easy install. The Traler Valet 5X seems very sturdy The tongue of my RPOD is a little tight since it also has a battery, propane tank, and anti sway hitch attachments, so there is not enough room to rotate the Trailer Valet to stow, but that is OK since it is easily removable. Tested it a little. Easy to hand crank on concrete with slight slope. Got the Valet on mud and it sank and the wheels lost traction, but that was expected. So far so good.
14. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks for the feedback, James! Let us know anytime if you run into any issues. In the meantime, happy moving!
Great service and product
Great service and product. The trailer jack works really well.
12. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thank you, Cliff!
great product and company.
i installed the valet and tried it out. WOW I couldn't believe how easy it is to move the trailer without hitching the truck to it. I am very happy with the purchase and the way your staff handled my order in this time of crisis. I will spread the word around about your company. thank you again.
10. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Trailer Valet
Thanks, Patrick! Let us know if you ever run into any issues, we're happy to help.
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