I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and... Näytä lisää
Yritys on vastannut
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
Yritys on vastannut
I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan
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After taking my application over the phone I was approved in about 15 minutes and when I arrived at the office every one was friendly and very professional
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Yrityksen kirjoittama

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!12211 Greenwell Sprgs Rd, 70814, Baton Rouge, LA, Yhdysvallat
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
If I could give zero stars, I absolutely would.
I would not recommend Tower Loan to anyone looking to obtain a loan or finance anything through this company if you don’t want your business to be disclosed to others. My experience with the Central, Louisiana location has been extremely disappointing and unprofessional. Ms. Michelle has been the nicest, but the other staff members including the manager, Carmen, have been rude, disrespectful, and lacking in basic customer service.
Regardless of a customer’s financial situation, no one deserves to be spoken to or treated poorly. Customer service should always include professionalism, respect, and dignity.
What concerns me even more is the handling of my personal information. In my experience, my information was disclosed to a reference and when concerns were brought to the staff’s attention, they denied knowing what I was referring to. This is extremely troubling, especially when dealing with sensitive financial and personal information.
I strongly encourage upper management and corporate leaders to look into the practices at the Central location. Customers deserve better treatment and respect for their privacy.
I asked for Carmen supervisor number or contact information, she laughed telling me it’s not contact information. I would never do business with this location again.
An email will be followed by this review

Vastaus yritykseltä Tower Loan - Central
Ladies very very nice to work with and explained everything in great detail. It felt like I was talking to an old friend.

Vastaus yritykseltä Tower Loan - Central
I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and enjoyable, and I truly felt valued as a customer. It's refreshing to receive this level of care and attention. I highly recommend them and will definitely return for future business.

Vastaus yritykseltä Tower Loan - Central

Vastaus yritykseltä Tower Loan - Central
My experience have been great at this location

Vastaus yritykseltä Tower Loan - Central
Tower Loan has never let me down. The whole staff so polite and caring about my needs. They are always on time for me. THANKS!!!

Vastaus yritykseltä Tower Loan - Central
Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.

Vastaus yritykseltä Tower Loan - Central
Be honest stop tricking people into getting another loan I call to pay my my payment they always call about consolidation to make you pay less when I got there she say furniture note got pay off from them than gave 2000 more only end up paying 40 dollars cheaper than two week later call and ask me about the payment I was calling in to pay that you supposed to had consolidation can’t get into with the supervisor now I’m pay more than I was paying about 200 more I should have kept it the same I was trick
Towers loan on greenwell and central

Vastaus yritykseltä Tower Loan - Central

Vastaus yritykseltä Tower Loan - Central
People nice and friendly and easy to get loan

Vastaus yritykseltä Tower Loan - Central
L e the atmosphere

Vastaus yritykseltä Tower Loan - Central
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.

Vastaus yritykseltä Tower Loan - Central
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