Много благодаря за невероятното изживяване с вашите чисто нови автомобили,последно бях с автомобил Ситроен С3 Айркрос само на три месеца ,още с найлоните на вратите,един страхотен автомобил ,който се... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
This is the worst car hire company we have ever used. If we could give them a minus - 10 we would. Owing to their terrible communication and appalling Customer Service (or lack of it) we missed our fl... Näytä lisää
Yritys on vastannut
Взех колата здрава и чиста.Карах колата 1 седмица нямаш никакви проблеми през този период.При връщане на колата всички стана много бързо.Аз взимам за 8 път от тази фирма и съм доволен от цените и коли... Näytä lisää
Yritys on vastannut
Всичко беше перфектно от началото до предаването на колата. Ако искате едно предложение само. Когато се буква кола онлайн, не е ясно че цената не включва покритие и че резервациата трябва да се потръв... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Top Rent A Car is an international car rental company with offices across Bulgaria and Romania. OWe operate a 24/7 Call Center to ensure full support at every stage of your rental. Our fleet consists of over 2000 vehicles, all brand new and regularly maintained, covering everything from economy models to premium class. We guarantee a fast, secure booking process, transparent rental terms, and professional service tailored to your travel needs.
Yhteystiedot
улица Продан Таракчиев, 1528, София, Област София, Bulgaria
- +359890170170
4,6
Erinomainen
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good car and very friendly staff
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Angelov,
Thank you for your kind words! We're thrilled you had a great experience with Top Rent a Car.
Best regards,
Top Rent A Car
Cheap, efficient and honest
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Babut,
Your satisfaction is our priority. Thanks for the fantastic review!
Best regards,
Top Rent A Car
The booking handover and return process…
The booking handover and return process was exceptional. Special mention to the agent at ruse office. He was professional and made the whole experience positive. A credit to the company. Would highly recommend
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Fuller,
Thank you for your kind words! We're thrilled you had a great experience with Top Rent a Car.
Best regards,
Top Rent A Car
A remarkable company for booking…
A remarkable company for booking vehicles. I am completely satisfied.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Customer,
Thanks for the glowing review! We're pleased you had a great rental experience.
Best regards,
Top Rent A Car
More than perfect
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Customer,
Your kind words made our day! Thanks for the excellent review.
Best regards,
Top Rent A Car
Добро обслужване,автомобилите са нови и…
Добро обслужване,автомобилите са нови и запазени,отговарят на описанието в интернет.Доволен съм много и до следващият път!
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Здравейте,
Благодарим за високата оценка и за доверието към нас! Ще се постараем да продължим да Ви предоставяме качествено обслужване.
С уважение,
Top Rent A Car
Good but some improvements are required
Getting & returning the car was a smooth experience however I couldn’t match my iphone with the car’s system which made driving very challenging
I would also suggest that cars are given with a 100% full tank and not 90% as it’s more difficult to return the car with 90% full tank.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Customer,
Thank you for your feedback and for choosing our service.
We’re pleased to hear that the pick-up and return process was smooth. We’re sorry to learn about the difficulty you experienced connecting your iPhone to the car’s system. In many cases, this can be quickly resolved with a few setup steps, and our team is always available to assist or provide guidance if needed.
Regarding the fuel, we would like to clarify that our policy is to provide vehicles with a full tank, and we kindly ask customers to return them full as well. If the fuel level was not at 100% upon collection, this may have been an oversight, and we appreciate you bringing it to our attention.
Your feedback is valuable to us, and we will use it to continue improving our service. We hope to welcome you again and provide a fully seamless experience next time.
Best regards,
Top Rent A Car
Extremely good service from the team
Extremely good service from the team. Good vehicle, easy to drive and very comfortable.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mrs. Parry,
Thank you for the great review! We're happy to know you had a good experience.
Best regards,
Top Rent A Car
Top Experience!
I have hired several cars from you in recent years but this was my first from Plovdiv Airport. I did book in advance and had completed my details prior to collection so the whole experience was extremley quick, easy and straight forward. The car was as expected and described and was of the usual high standard. The Top Rent a Car representative at the aiprort was very proffesional, freindly and helpful both on collection and return, thank you.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Godwin,
Thank you for the wonderful review! We're happy to hear you enjoyed our service.
Best regards,
Top Rent A Car
Yoakim is TOP
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Werning,
Thanks for the amazing review! We're glad to have provided a great experience.
Best regards,
Top Rent A Car
Good service
The car was new, clean and the price realy good.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mrs. Petkanska,
We're delighted to know you had a great experience. Thank you for the 5-star review!
Best regards,
Top Rent A Car
Really helpful people
Good service.
The only thing that I didn’t like is that they ask for a good review before giving you back the deposit.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Customer,
Thank you for your feedback and for sharing your experience with us. We are glad you brought this matter to our attention.
We sincerely appreciate your comment and will conduct an internal review to improve our service standards. We will also address this matter with our team to ensure greater consistency and to eliminate any shortcomings.
Thank you once again for helping us improve. We hope to welcome you again and provide an even better experience.
Best Regards,
Top Rent a Car
Персоналът е добре обучен и…
Персоналът е добре обучен и любезен,трябва да се наблегне на вземането от шатълите малко повече се чака.Обслужването е на ниво.За втори път вземам кола и съм много доволен,на топ ниво сте.Благодаря за обслужването на Радослав Иванов,препоръчвам с две ръце Top rent a car на всеки който търси кола под наем.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Здравейте г-н Манджуков,
Благодарим Ви за отделеното време и подробния отзив!
Радваме се, че сте останали доволни от обслужването и професионализма на нашия екип, както и че отново сте избрали нас за наем на автомобил.
Оценяваме и обратната Ви връзка относно изчакването при шатълите. Това е важен аспект от обслужването ни и ще обърнем допълнително внимание, за да подобрим организацията и да намалим времето за изчакване.
Ще се радваме да Ви посрещнем отново! Благодарим Ви за препоръката и доверието.
С уважение,
Top Rent A Car
Благодаря!Чудесно обслужване и…
Благодаря!Чудесно обслужване и приветлив персонал!
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Здравейте г-н Пелев,
Благодарим Ви за чудесния отзив! Радваме се, че сте останали доволни от нашето обслужване. Очакваме Ви отново!
С уважение,
Top Rent A Car
Доволна съм от автомобила и…
Доволна съм от автомобила и обслужването!
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Здравейте г-жо Веселинова,
Благодарим Ви за отличната оценка и положителния отзив! Ще се радваме да Ви обслужим отново при следващото Ви посещение.
С уважение,
Top Rent A Car
Top!!!
Sehr positive Erfahrung mit der Autovermietung: schnelle Abwicklung, freundlicher Service und ein sauberes, zuverlässiges Fahrzeug.
Preis‑Leistung hat gestimmt, ich würde jederzeit wieder dort mieten.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Stoyanov,
Thank you for the fantastic review. We're happy to have served you well!
Best regards,
Top Rent A Car
Great service!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Georgiev,
We appreciate your 5-star rating. Your satisfaction is our greatest reward!
Best regards,
Top Rent A Car
Very happy with car and service
It was easy to book the car, service was good at Sofia Airport. Very pleased with the car and easy return process. Deposit refunded immediately. Very happy.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mrs. England,
We appreciate your positive feedback! Thanks for rating us 5 stars.
Best regards,
Top Rent A Car
Excellent service all around.I would…
Excellent service all around.I would recommend to all drivers who need a car in Bulgaria.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Dear Mr. Chobanov,
Your satisfaction is our priority. Thanks for the fantastic review!
Best regards,
Top Rent A Car
Обявена подвеждаща цена на сайта 40 лв
Обявена цена на сайта 40 лв. Запазвам и плащам. На място при взимане - имаме такса за почистване която е задължителна още 60 лв. Как така задължителна? Еми такава е политиката… Ми като е такава защо пишете 40 лв това е подвеждане! Аз ако знаех, ще цената ще е 100 лв щях да взема друга кола…
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä TOP RENT A CAR Bulgaria - Sofia
Здравейте, г-н Георгиев,
Благодарим Ви, че споделихте мнението си – за нас обратната връзка е много важна!
Бихме искали да уточним, че цените в сайта ни са актуални, но първоначално показаната сума е само за наема на автомобила. В процеса на резервация се визуализират всички допълнителни услуги и такси, включително и „Пакет подготовка“.
Както е описано в нашите Общи условия, тази услуга е задължителна при резервации без допълнително покритие. Моля, имайте предвид, че пакетът може да бъде добавен и още при онлайн резервацията с 25% отстъпка.
Стремим се да представяме информацията относно наемането на автомобил от нашата компания максимално прозрачно. Поради тази причина тези детайли са описани и в условията на сайта, с които клиентите се съгласяват преди завършване на резервацията.
Разбираме напълно, че подобна ситуация на Вашата може да бъде разочароваща.
Въпреки това ще се радваме да Ви видим отново и да Ви предоставим обслужване от най-високо ниво.
Поздрави,
Top Rent a Car
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