topmate.io 

The session was great cleared all of my doubts and got the roadmap which suits well with my current level

Genuine guy. Knows and understands things as he's gone through the journey himself. Helpful and really puts in seeds of change in a person right at the core.

Insightful, friendly guidance most suggested and I highly Recommend for all ServiceNow Aspirants

I had a wonderful conversation with Jitendra, and I am truly grateful for his guidance. He was very friendly, approachable, and generous in sharing his experience. As someone from India who successfully completed QTS in the UK and is now teaching in London, his advice was incredibly valuable and reassuring.

He explained the entire process clearly, answered all my questions with patience, and gave me practical, step-by-step guidance on how I can begin my own teaching journey in the UK. His encouragement has given me much more confidence and a clear direction for the future.

I highly recommend speaking with Jitendra if you are planning to become a teacher in the UK. His knowledge, honesty, and willingness to help make him an excellent mentor. Thank you, Jitendra, for your time, support, and inspiration. I truly appreciate your help and look forward to following your advice.

The reading was so accurate that I was surprised. Points mentioned were so accurate. I will definitely consider again for guidance in future.

The insights to legal research guidance helped me a lot. It felt like a true senior aimed to mentor a junior .
Thankful to Jagriti ma’am.

Good, I felt so happy after completing the session.

I had a very bad experience with this website. I lost approximately $2,700, and after that, my account was closed without a fair or satisfactory resolution.

Based on my personal experience, I strongly advise others to be extremely cautious before sending any money or relying on this platform. Keep copies of every payment confirmation, conversation, invoice, and transaction reference.

If you believe you have been affected, contact your bank or payment provider immediately and ask them to review the transaction. The transaction details received by customers may help identify the receiving bank or payment intermediary and support a formal complaint or dispute.

I do not recommend this website based on what happened to me.

A lot of payment withdrawal and client booking issue nowadays.

I paid €302 for a service listed as "Video meeting · 120 mins" — a live 1:1 mentorship session. What I received was a link to a pre-recorded video sent over WhatsApp. The seller never showed up for any call.

When I contacted Topmate support, my dispute was auto-routed directly to the seller, who marked the session as "completed" and declined the refund herself. Topmate then closed my ticket on that basis. When I pushed back, they reopened it, promised a "human review by the Trust & Safety team," and then simply relayed the seller's decision again. The refund was denied because "the expert declined it" — the expert being the person I was disputing.

Topmate's dispute process is not independent. The seller controls the outcome of complaints filed against them. There is no real buyer protection here.

If you are considering purchasing a high-ticket service on this platform, know that if something goes wrong, you are on your own.

Very disappointing experience with Topmate.

I booked and paid for a 30-minute mentoring session because I had Assessment the next day and needed urgent preparation guidance.

Right before the session, the mentor rescheduled with the vague reason “something came up.” I immediately reached out requesting even a short 10–15 minute discussion due to the urgency, but received no response at all.

As a paying customer, this felt extremely unprofessional and inconsiderate of the other person’s time and preparation needs. If mentors are unavailable, sessions should not be accepted in the first place.

I then had to contact support myself to request a refund, and was informed it would take 7 days to process — despite the session never happening.

Overall, poor communication, poor reliability, and a frustrating experience for something that was time-sensitive and career-related.

Book an expert but he did not showed up and support team is another shit, you will get reply from bot and auto resolved, at least refund it.
currently its been 24 days and still awaiting my refund that they said you will get in 5-7 working days.

Edit : got the refund on 25th day

This coma=pany is fraud , they donot return my money, please not registresd any demo.

I had a very disappointing experience with Topmate.

I booked two sessions with experts through the platform and in both cases, the experts did not show up and did not respond to messages. This is completely unacceptable, especially for a paid service.

In another case, after months of no response, the expert finally replied with very generic feedback that added little value and did not justify the cost. The ticket was then closed without proper resolution. They didn’t even wait for my answer.

When I contacted support, they refused to take responsibility and instead asked me to chase the expert myself for a refund. This defeats the purpose of using a platform that is supposed to ensure quality and reliability.

Overall, the platform failed to deliver the service I paid for, and the support experience made it worse.

I would strongly advise others to be cautious before booking paid sessions here.

Their support channel is broken completely. I have tried to contact their team via three channels:
1. Support email (essentially a black box - nothing comes back from there)
2. My relationship manager (I think does not exist because he never replies)
3. Their founder on LinkedIn (he asked me that he'll check, but he has ghosted me as well)

God bless the company. I think they have built a SaaS product, but they forgot to hire humans to run the support channel, if something breaks.

Update: Payment eventually came through nearly 2 weeks after the session. The issue was resolved but the timeline is something to be aware of as a new creator on the platform

I set up my mentorship page on Topmate, delivered a paid session, and two weeks later, still no payment.

Not because of anything I did wrong but because their ID verification process has dragged on with no clear timeline and no real communication.

I did the work, showed up for my client and ensured that they were happy with my service and that should have been enough.

If you're a mentor thinking about using this platform, please anticipate that there may be a delay in terms of logistics as I have experienced for myself

WORST PLATFORM for Service Providers – Hidden Fees & Held Payments

Honestly, this is the worst platform for service providers.

First, do not trust the percentage they claim to take. They take a huge cut from your hard-earned payout—way more than the standard 10%—hiding behind vague "company policies." There is absolutely no transparency regarding their terms and conditions or how their payout structure actually works.

Second, actually getting paid is a nightmare. My payout has not been cleared, and they keep holding the funds for one reason or another. If you value your time and want to get paid what you are owed, I strongly suggest avoiding this platform.

I booked a paid consultation call through the platform. The money was deducted from my account immediately. But when the time came for the call, no consultant showed up at all. I waited, refreshed the page, checked everything and nothing. No call. No message. No explanation.

I then contacted customer support, and they were completely useless. No clear response, no urgency, no ownership of the issue. It felt like talking to a wall. Till now, there is no refund and no proper explanation.

I am extremely disappointed with Topmate.io. I earned $1,571 providing legitimate SEO services on their platform. My payout was promised within 7 days, but it has now been over 30 days and I still haven’t received my money.

Despite submitting all required identity and verification documents three separate times, I kept receiving automated responses asking me to submit the same documents again. No one resolved my issue, and now my account has been blocked, falsely claiming “high-risk activity.”

I have done real work for real clients, and yet Topmate is withholding my money without justification. This has caused me financial loss and extreme frustration.

Warning to others: Avoid using Topmate.io until they fix these payout and account issues. Their support is unhelpful, repetitive, and unprofessional.

It's a scam. Spend $100 and the person never showed up, try the support and they never got back to me