TopCashback Australia Arvostelua 

319
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... Näytä lisää

Saanut 5/5 tähteä

TopCashback is great! I’ve made several purchases through the app and haven’t had any issues receiving my cash back - always within the promised time frame.

Saanut 1/5 tähteä

Wish I could give zero stars. Assume you are never getting the cashback before buying, avoid at all costs! Bought a boost mobile sim cashback promo in November 2025. 1 week later it doesn't auto... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I thought it was just another scam but came highly reviewed on some sites so I tried it out. Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount... Näytä lisää

Yrityksen tiedot

  1. Cashback-palveluntarjoaja

Yrityksen kirjoittama

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

319 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(319)

240 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Warning to AU Users: Hidden cross-border fees on gift cards!

Be careful using Topcashback Australia's gift card portal. They process their AUD gift cards through an overseas entity called Runa.

Even though you are on a .com.au site buying an Australian voucher, the transaction routes internationally. I was hit with a $5.91 international fee on a $196.89 Amazon purchase, completely wiping out the $3.25 cashback I earned and leaving me out of pocket.

Their checkout has zero warnings about cross-border processing, and their customer service completely refused to respond when I reached out to point this out. Highly deceptive lack of transparency. Stick to platforms that process locally!

--------------------------------------------------------
UPDATE (June 2026):

Following this review, TopCashback responded promptly and reimbursed the $5.91 international fee into my account as a gesture of goodwill. They also confirmed they have officially transitioned to a new gift card provider to eliminate these cross-border processing fees entirely for future buyers.

While I appreciate the prompt resolution, it shouldn't require a public review to get a customer support response. Furthermore, pointing to a fine-print disclaimer at the final point of settlement doesn't excuse the lack of transparency. Under Australian consumer expectations, when using a .com.au domain to buy a local voucher in AUD, there is a reasonable expectation of local routing. Burying a cross-border warning at checkout is "hidden pricing friction"—especially when a $5.91 bank fee completely wipes out a $3.25 cashback incentive. That condition is material to the buying decision and should be front and center, not a checkbox at the finish line.

I have upgraded my rating to 3 stars because TopCashback did the right thing by refunding the fee and structurally fixing their platform. Hopefully, the new provider delivers a genuinely fee-free experience going forward.

4. toukokuuta 2026
Oma-aloitteinen arvostelu
TopCashback Australia-logo

Vastaus yritykseltä TopCashback Australia

Hi Alfred T,

Thank you for your feedback, and we're sorry to hear about your experience.

We understand your frustration at incurring an international transaction fee, particularly when it exceeded the cashback earned on your purchase.

To clarify, at the time of your purchase, there was a disclaimer displayed on the gift card checkout page advising members that their bank or card provider may apply an international transaction fee due to the way the payment was processed. We appreciate, however, that these fees can still come as an unwelcome surprise.

We're also pleased to let you know that this issue is no longer applicable going forward. Since your purchase, we have moved to a new gift card provider, and purchases made through our gift card portal will no longer be subject to these international processing arrangements or the associated bank fees.

In addition, as you are already aware as a gesture of goodwill, we have applied a $5.91 credit to your TopCashback account to reimburse the international transaction fee you incurred.

We apologise for any disappointment caused and appreciate you bringing this to our attention. Feedback such as yours has helped drive improvements to the gift card experience for all members.

Kind regards,
The TopCashback Team.

Saanut 2/5 tähteä

Customer Service is Nonexistent

Whilst in a perfect world if order tracks you’ll be easily able to withdraw the funds, however if you’re like me - and have 1 claim (only one I've submitted) their customer service is basically non-existent. I currently have a claim from the 26/09/2025 for a cashback of around $200 and they simply do not care. Sent monthly follow-ups provided all documents and they do nothing to help. There's no contact number, no escalation, nothing. Its now 13/06/2026 with still no update. I would highly recommend reviewing other alternatives for larger cashbacks.

26. syyskuuta 2025
Oma-aloitteinen arvostelu
TopCashback Australia-logo

Vastaus yritykseltä TopCashback Australia

Hi Tran,

Thank you for providing your feedback.

We are sorry to hear that this has been your experience. It would be very unusual for our team not to provide updates on the progress of a claim or to offer assistance where possible. This is certainly not the level of service we aim to provide, and we apologise if this has been your experience.

We would appreciate the opportunity to review this matter further for you. Kindly send an email to contact@topcashback.com.au with details of your claim, and we will be happy to investigate and provide you with an update.

We look forward to hearing from you and having the opportunity to assist.

Best Regards,
The TopCashback Team.

Saanut 5/5 tähteä

I thought it was just another scam but…

I thought it was just another scam but came highly reviewed on some sites so I tried it out.
Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount on purchases I needed to make anyway!

I've been using it for a few months now and it's great.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

TopCashback covers a large number of…

TopCashback covers a large number of companies in the UK and Australia. It's an easy process and generally registers the purchase process, and if it's missed a purchase, the Missed Claims process is also very useful. Get paid to shop, what's not to like??

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Didn't receive cashback!!!!!

Purchased duvet from Adairs, did everything per instructions from Topcashback but the cashback ended up getting declined, they would not disclose why or reconsider. As far as I know they are running a scam. I asked repeatedly why it was declined and they only gave vague answers on things to re-check and saying the store has the final decision. Yet they continue to list the store on their site. Do not buy anything expecting to receive any cash back…..

5. kesäkuuta 2026
Oma-aloitteinen arvostelu
TopCashback Australia-logo

Vastaus yritykseltä TopCashback Australia

Hi James,

Thank you for your feedback.

We're sorry to hear about your experience and understand how disappointing it can be when a cashback claim is declined.

We would like to reassure you that TopCashback is not a scam. Cashback is only paid to us when the retailer confirms that a transaction meets their tracking and eligibility requirements. Unfortunately, there are instances where retailers decline cashback claims due to factors such as attribution, promotional exclusions, voucher code usage, or other terms specific to the purchase. In such cases, we are unable to overturn the retailer's decision or provide cashback that we have not received ourselves.

We appreciate that you may not have received the outcome you were hoping for, and we apologise for any frustration caused. If you would like us to review the matter further, please contact us at contact@topcashback.com.au with your claim information, and we will be happy to take another look and provide any additional clarification available to us.

Best regards,
The TopCashback Team.

Saanut 5/5 tähteä

Great cashback app

Great cashback app - saved a ton over a couple of years and so easy to use. Has great range of retailers and no issues with any purchases with cashback. Highly recommended.

3. kesäkuuta 2026
Oma-aloitteinen arvostelu

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