Prompt and free delivery. Great help from Gael who assisted to sort my order after a few issues on website - and followed up promptly and kept me informed. Installation video and diagrams very easy t... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Truly outstanding customer service. Not being a frequent online shopper, I’d failed to pickup that one of the items we’d ordered was a “pre-order” and so there’d be a delay in deliver. Once Customer S... Näytä lisää
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Ordering process was simple and quick delivery. Quality is great. Design potential is limitless (could outsource to deviant or allow a mix and match of seat and lid or just a simple white seat+patte... Näytä lisää
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As a third-time buyer, I was expecting the usual quality service. It was even better. Firstly, access to a sold-out product and then a connection to buy two models which are only on the French list... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
TohaaDesign is a contemporary art gallery that reinvents the toilet seat into a decorative feature. Designed in ongoing collaborations with renowned artists. Breaking away from conventions, TohaaDesign initiates cutting-edge collaborations with renowned street artists, to personalize this intimate zone with a touch of excellence. With strict specifications; the manufacturing and printing processes are essential so as not to distort the art, and remain absolutely faithful to the original canvas. After months of research, testing and fine-tuning, the project is successful, meeting high standards of quality and durability: high-end materials, stainless steel hinges and lacquer finish ensuring extreme protection and shine, not to mention the signature of the artist printed directly in superimposition on the lid. A collection of models signed by the greatest international street artists that will transform your vision of this somewhat taboo place in your home. We select the materials used with the greatest care in order to offer you a range of products of the finest quality possible. Nothing is left to chance ! At TohaaDesign, we don't compromise on design and quality. All the works of the artists with whom we collaborate are protected by the Berne Convention. Copyrights reserved exclusively to TohaaDesign.
Yhteystiedot
Brisbane, Australia
- customer.service@tohaadesign.com.au
- tohaadesign.com.au
4,7
Erinomainen
99 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautiful products and great service
1. lokakuuta 2025
Very cool though I would have liked…
Very cool though I would have liked some matching accessories
1. syyskuuta 2025
Vastaus yritykseltä tohaa design Australia
Hi Their, thanks so much for your kind words! We’re thrilled you find Tohaa Design very cool. We also hear you on the matching accessories — that’s great feedback, and we’re always looking at ways to expand our range. Stay tuned, we might just surprise you soon!
Prompt service
The order arrived promptly and I was kept well informed of delivery expectations.
Very easy to order from this Company and would recommend Thank you
22. elokuuta 2025
Vastaus yritykseltä tohaa design Australia
Hi Lyn, thank you for your lovely feedback! We’re so glad your order arrived promptly and that you found the process easy and clear. Your recommendation means a lot to us.
Brilliant products
Brilliant products, speedy shipping and excellent communication.
Entering the bathroom is a joyous experience every time I see our colourful toilet seats. Never thought I'd say that!
4. elokuuta 2025
Vastaus yritykseltä tohaa design Australia
Hi Jessica, what a fantastic review — you’ve made our day! We love hearing that our colourful designs bring joy to your bathroom every time. Thank you for appreciating the products, speedy shipping, and communication — that’s exactly what we aim for at Tohaa Design. Enjoy your vibrant space!
I had some issues with the Toilet…
I had some issues with the Toilet hinges I had replaced last year, and went to order some replacements, then I realised that I may have warrenty as I had purchased them under a year ago, and when I informed them, they agreed and I received replacements under warranty, I was happy with their quick response, and customer service.
18. kesäkuuta 2025
Vastaus yritykseltä tohaa design Australia
Thanks for your message! As a small business, we value reviews and customer feedback, so it's great to hear that your issue was resolved quickly and that you were happy with the service. We're always here to help if you need anything else!
Vastaus yritykseltä tohaa design Australia
Thanks for the review! Awsome.
Vastaus yritykseltä tohaa design Australia
Thank you so much! We’re thrilled you love your seats! 😊 – The Tohaa Design Team
Gorgeous product
Gorgeous product! Lovely quality. Excellent fit, very sturdy.
Thank you Tohaa Design!
23. toukokuuta 2025
High quality
Looks exactly like it's picture. Note there is a hidden button to release the seat from the toilet.
16. huhtikuuta 2025
Update to a prior 5-star review
I initially wrote a 5-star review. Unfortunately, over a very short time, my toilet seat hinge began to leak the gel which made it soft close. I complained, was told to tighten the hinge screws (which didn't help the leak at all), but was sent a new one! Problem solved, I thought... Only for the second seat to do the exact same thing. I've now been trying intermittently for MONTHS to get this resolved and have been entirely and utterly ignored by Tohaa Designs. They have made a faulty product and seem uninterested in figuring out what's going wrong.
21. joulukuuta 2024
Oma-aloitteinen arvostelu
VERY EASY TRANSACTION FOR A GREAT ITEM
Easy to order, tracking provided, fast delivery. Love the toilet seat - such a great design.
24. marraskuuta 2024
Good quality and easy to order
Easy to order online. Received in a timely manner. Item as advertised and colour accurate. Good quality.
8. marraskuuta 2024
Fantastic service and very nice seat
6. lokakuuta 2024
Such a cool piece for the bathroom!
While I'm extremely happy with the product and love the cool designs tohaa have available the after sales support was around shipping was lacking. I would have preferred an email with my shipping notification to be kept in the loop. In the email for my order it says 'to Follow your order and download your invoice on our shop, go to the Order history and details section of your customer account." I set up an account and my order wasn't there so I sent an email to check what was happening. I had a quick reply (thank you!) advising it would be shipped the following week and I'd receive an email. While I didn't receive a shipping notification, the item arrived 14 days later including the day I ordered and the day it arrived. The 4 star review reflects this particular hiccup.
6. elokuuta 2024
Fantastic product fantastic service🌞
4. kesäkuuta 2024
Quick and accurate delivery
Fast shipping, secure packaging. Colour and design as vibrant as showed online
1. heinäkuuta 2024
Vastaus yritykseltä tohaa design Australia
Hello! Thank you for sharing your positive feedback with us. We are thrilled to hear about your great experience with our products.
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