UAB BALTIC SYNERGY (Time Resistance) Arvostelua 

154
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The quality, the design, the beautiful simplicity of this bag made me fall in love with it. Furthermore, I own some of the usual designer bags which are not as good a quality as my Sophie’s Choic... Näytä lisää

Saanut 5/5 tähteä

I love the artistic and timeless craftsmanship of Time Resistance. Every one of their products I ordered are all like works of art and durability that I’m sure I will be proud carrying around.

Saanut 2/5 tähteä

At first I was very pleased with my purchase of a High Wind in Jamaica eyeglass case, but after just a few months there were signs of serious wear: the protective edge lining is pulling off the outsid... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Honestly excellent service, excellent quality, fabulous quality and they deserve a million stars. It came from Lithuania to Australia in just 4 days with personalisation as well. I don't think even I... Näytä lisää

Yrityksen tiedot

  1. Laukkukauppa

Yrityksen kirjoittama

Time Resistance bags are not just mere accessories but rather a canvas where their unique story of experiences, achievements, and adventures becomes embodied. Every Time Resistance leather bag is destined to tell a unique and magnificent story of the life of its owner. They are thoughtfully designed and crafted to serve that purpose and to get better with age. They are like friends that accompany you on your journey through life, like wine that gets better with age, like you who are unique and magnificent in your own way. We want to provide you with the possibility, the inspiration, and the urge to follow that example and carry a bag that will become a part of your own design, a representation of your life and your unique story.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

154 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(154)

77 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I think the service is decent

I think the service is decent. They reply quickly and are considerate.

However the product has an issue. I had got the Nostromo Black bag. There is an overly strong leather smell and its borderline dizzying. It smells very raw and meaty as well. Perhaps the leather batch that they used to make this bag wasn't great.

I bought other bags like the Orlando and Farewell to Arms but their leather smell was tolerable and faded away quite quickly

21. marraskuuta 2025
Saanut 1/5 tähteä

Lifetime Warranty???

I loved the bag when I received it. However after having it for 13 months I noticed it was coming a part on the strap. I contacted Time Resistance for a warranty claim. I had to follow up twice to get a response.
The response was "a gift card for $50 USD for this issue, or repair at our headquarters, with a longer turnaround of up to 6 months." Since the repair was relatively small, but if left in repaired could become larger, I replied I would see if I could find a local leather repair shop and get back with them. I found a shop and said I would take the $50 gift card. I naively assume it would be something like a Visa gift card. It was a card for a future purchase at Time Resistance. So I got what amounts to a 30% discount to purchase another potentially defective handbag.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Lisa,

Thank you for taking the time to share your experience. We’re genuinely sorry that this situation led to disappointment.

Our lifetime warranty covers craftsmanship issues, as outlined on our website. To ensure repairs are completed to our quality standards, warranty work is carried out at our headquarters. Depending on a customer’s location, turnaround times may vary due to international shipping and workshop capacity, which is why we provide estimated timelines in advance. Our goal is always to make sure repairs are done properly and to a high standard.

As an alternative to sending the bag overseas for repair, we offered a $50 gift card as a goodwill solution to help resolve the issue locally. Internationally, the term “gift card” is commonly understood as store credit; however, we understand that in the U.S. market this can often imply a general-use prepaid card. We appreciate you pointing this out. Based on your feedback, we are making our wording clearer for customers in the U.S. to explicitly indicate when a gift card refers to store credit for future purchases.

We regret that the communication in this case did not meet expectations, and we truly value the feedback as it helps us improve both clarity and customer experience moving forward.

Kind regards,
Time Resistance Team

Saanut 1/5 tähteä

Don’t buy

Don’t buy! The return is on you, since it doesn’t come with a return label it will cost around 30-40€. Either you’re sure or don’t buy. I absolutely didn’t like the bag and wanted to return it. Also the contact with them took so long until I got a reply.

9. tammikuuta 2026
Oma-aloitteinen arvostelu
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Baker,

Thank you for sharing your feedback. We’re truly sorry that your experience was frustrating and did not meet your expectations. We completely understand how paying for return shipping on an item you decided not to keep can feel disappointing, especially when unexpected delays occur.

To clarify, our return policy depends on the customer’s location. For orders within the European region, customers are required to arrange and cover the return shipping. As international shipping costs are set by carriers and vary depending on the sender’s location, the exact price can differ. To help minimize these costs, we always aim to provide the closest available return address whenever possible.

Regarding the timing — your return request was opened within the 30-day return window, and we confirmed by email that it would remain valid despite the shipping delays caused by weather conditions. Once the item reached our warehouse, your refund was processed in full for the exact amount you originally paid. The lower amount shown on the return slip reflected the price without VAT for customs documentation purposes only and did not affect the refund issued to you.

We also sincerely apologize if our response time felt slow during the holiday period. We are continuously working to improve our communication and response times to better support our customers.

We completely understand that not every bag will be the right fit for everyone, and we’re sorry this one wasn’t for you. We truly appreciate you giving our brand a try and taking the time to share your experience.

Kind regards,
Time Resistance Team

Saanut 5/5 tähteä

BUY BUY BUY

I bought a Bobobark bag from Laflore due to the same opening however this bag oh my god, for an extra £100 this is top tier on quality.

Consumes reluctant to buy this product due to it being less well known, you won't be disappointed! The quality and craftsmanship of this product is insane and is a much higher quality compared to most bag's from other fashions houses.

This is not a fake review btw, I will certainly be buying from this company again as they have really nice colours as well which I couldn't decide between.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Christmas present

I bought the bag for my husband for Christmas. It came promptly and I was exceptionally impressed with the quality of the leather, the interior fabric, and the stitching. I can’t wait for him to open his gift ,I’m sure he will love it

1. joulukuuta 2025
Saanut 1/5 tähteä

AVOID AVOID AVOID, Fake reviews and lies!!

FAKE REVIEWS.

I spent nearly 200 EUR on a bag and have not received the bag, no answer from this company and the original courier has given the delivery to another courier but they do not have the delivery!!

No one is answering so I have opened a PayPal dispute, avoid these scammers like COVID.

28. marraskuuta 2025
Oma-aloitteinen arvostelu
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Rikki,

We are sorry to see your frustration and we would like to clarify the situation publicly, as some statements in this review do not reflect the actual course of events.

You placed an order for a €170 bag, which was shipped on time. The shipment was initially handled by FedEx and officially handed over to Hermes for final delivery in your area — a standard last-mile handover between couriers.

Regarding communication: you contacted us by email on Wednesday, we replied on Thursday, and there has been ongoing correspondence since then. We are therefore surprised by the statement that “no one is answering.”

A PayPal case was opened while the shipment was already in transit. To ensure a fast and fair outcome, we have already closed the case and issued a full refund, despite the order having been shipped.

We remain available via the existing support channel and continue to follow up with the couriers.

Kind regards,
Time Resistance Team

Saanut 2/5 tähteä

Finitions mal faites _sac bandoulière de grande qualité

J'ai acheté un sac bandoulière chez Timeresistance. Il est doté d'une pochette zippée extérieure et de plusieurs compartiments, très pratique pour le rangement. Un cuir pleine fleur de grande qualité.
A mon grand étonnement, les finitions du sac sont mal faites. Les rivets qui maintiennent un côté de l' extrémité du sac bandoulière sont mal fixés. Le sac bandoulière ne peut donc être porté. J'ai constaté pas de passant sur la longueur de la bandoulière sur ce modèle. Un échange de mail s'est fait avec le site d'achat internet. Une solution va être apportée. J'attends échange et envoi de l'article ....
A suivre
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7. marraskuuta 2025
Oma-aloitteinen arvostelu
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Phi Vân Co Tan,

Thank you sincerely for taking the time to share your feedback with us. We are truly sorry for the inconvenience you experienced.

Regarding the loose rivet, this was clearly a manufacturing oversight — the rivet was inserted but not fully pressed during assembly. Even though we operate with a two-stage quality control system, this particular defect is very difficult to detect when the rivet is in place but not fully compressed. We apologize for this mistake. Of course, we will replace the bag with a new one, and our team is already arranging this for you.

As for the shoulder strap, this model does not include a loop along the full length of the strap. This is intentional: adding a loop would not look aesthetically balanced when the strap is worn at its longest setting, as it would sit awkwardly in the middle. The buckle itself includes a built-in keeper that secures the strap in place; however, we understand that when the strap is set to its shortest length, a small amount of extra strap can remain visible. This is normal for adjustable full-length straps and is considered in the design.

Our support team has already offered a replacement, and we are here to ensure everything is resolved smoothly for you.

Thank you for your patience — we truly appreciate it.

Kind regards,
Time Resistance Team

Saanut 5/5 tähteä

BEST QUALITY!

These backpacks are insanely well made. I think it will last me years and years. When you get it in your hands it is unlike anything they sell in the shops these days. So for that price - you really get a lot of value!

31. lokakuuta 2025
Saanut 1/5 tähteä

Beautiful Design, Disappointing Quality and No Support

I bought a Time Resistance Doctor’s Bag in January 2025 through Frederic St James. The bag looked fantastic and felt premium at first, but the handle broke after just a few months of normal professional use.

When I contacted Time Resistance, they refused to assist because I hadn’t purchased directly from their website — even though it’s their own branded product. They simply redirected me to the retailer with no offer of repair, goodwill, or practical help.

For a company that markets itself on craftsmanship and durability, this response was extremely disappointing. I expected much better quality and customer care for the price.

If you’re buying a Time Resistance bag, make sure you purchase directly from them — otherwise, you’re likely on your own if something goes wrong.

31. lokakuuta 2025
Oma-aloitteinen arvostelu
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Ash,

Thank you for taking the time to share your feedback with us. We are grateful for every positive review we receive — but we are just as grateful for constructive criticism. It helps us reflect, improve, and grow as a brand.

Until now, our policy for warranty cases was to direct customers to the place of purchase, as retailers are legally responsible for handling refunds or replacements. However, your review made us clearly understand that this approach can create unnecessary inconvenience and frustration for our customers.

Because of this, we have changed our policy.

From now on, if we can identify that an item is an authentic Time Resistance product, we will assist with warranty support directly — regardless of where it was purchased.

Our goal is to make the process easier, not more complicated.

We sincerely apologize for the inconvenience you experienced, and we’re truly sorry that our previous policy caused additional problems during an already stressful situation. If the issue with your bag is still unresolved, please reach out to us at care@timeresistance.com — we will take care of it.

Thank you again for helping us become better.

Kind regards,
Time Resistance Team

Saanut 5/5 tähteä

Bought 2 mens bags

J'ai acheté 2 sacs pour homme,ils sont beaux et ont une bonne texture. Le colis est expédié depuis la lithuanie ce qui m'a sembler assez bizarre, mais la livraison etait conforme et 0 soucis.
Je pense que c'etait un bon achat, on verra avec le temps si ca tient

14. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Bad finishing

Had exposed parts of leather

30. syyskuuta 2025
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Feras,

Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention.

We completely understand how disappointing it can feel to notice a detail that doesn’t fully meet your expectations—especially on a piece intended for daily use. Because all our products are handcrafted from natural full-grain leather, small variations and subtle imperfections can occasionally appear during the artisanal finishing process. In your case, the light mark visible on the bottom panel is a minor surface characteristic that can occur during hand-work.

As you are based in Bahrain, we also understand that an exchange would not be the most convenient solution. We are glad that we were able to find a resolution together via email, and we truly appreciate your understanding and kindness throughout the process.

Your feedback is genuinely valuable to us and helps us continue improving both our craftsmanship and the overall experience for our customers. Thank you again for sharing it with us.

Kind regards,
Time Resistance Team

Saanut 1/5 tähteä

The hand was damaged very badly was not stuff packaged was horrible

The handbag was damaged very bad

7. lokakuuta 2025
UAB BALTIC SYNERGY (Time Resistance)-logo

Vastaus yritykseltä UAB BALTIC SYNERGY (Time Resistance)

Hello Regina,

We appreciate you taking the time to let us know about your experience. It’s important to us that every customer receives a product in perfect condition, so we’re genuinely sorry to hear that this wasn’t the case for you.

We did receive your email and replied right away, but we didn't hear back from you afterwards. We would still be very glad to assist you. If you could kindly reach out to us again, our team will be happy to offer all available options — including a return or an exchange — should the bag not meet your expectations.

Your satisfaction truly matters to us, and we hope to make things right for you.

Kind regards,
Time Resistance Team

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