A bit mixed - good quality wood, minimal warping, reasonably free of defects, low moisture content. A hell of a lot better than anything I've gotten from B&Q. Delivery was prompt, but we agreed one da... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought 5 one-off pieces of timber for a bespoke piece of furniture, after a little error with the size listed online, the same day the guys in the office gave me a call and worked with me to get t... Näytä lisää
Yritys on vastannut
Very happy with my order! The customer service was excellent too. Timber came packaged very securely. Will be ordering again in the future, thank you Timbersource team!
Yritys on vastannut
Ordered 9 boards over the Xmas period,so I wasn't expecting anything to happen for a few weeks.But 2 days after new year I had a call to say it was out for delivery,and next day it arrived. The boards... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Yhteystiedot
Quarry Way, BA4 4RN, Waterlip, Yhdistynyt kuningaskunta
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,8
Erinomainen
185 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
So easy
So easy, comes ready to use, extremely well packaged. Repeat customer many times.
28. heinäkuuta 2025
Vastaus yritykseltä Timbersource
Thank you for the fantastic review!
We're so happy to hear that our service is so easy for you, and that the timber you receive is ready to use and extremely well packaged. It means a lot to us that you're a repeat customer and continue to trust us with your projects.
We truly appreciate your business and look forward to serving you again!
The Timbersource Team
Perfect solution to my problem
I needed a short piece of softwood to replace a section of flooring that had been cut too short by a previous owner of my house. My options seemed to be to buy far more wood than I needed or to pay an extortionate price for delivery of a small piece. Timbersource had the perfect solution. A board cut exactly to size and delivered free within 48 hours.
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Timbersource
Thank you for the wonderful 5-star review!
We are so glad to hear that we were able to provide the perfect solution for your project. We understand how frustrating it can be to need a small piece of timber and face limited options, so we're happy we could provide a board cut exactly to size with rapid delivery.
It's great to know we could help you out.
Vastaus yritykseltä Timbersource
Thank you for your 5-star review!
We're so happy to hear that you found our website clear and our service prompt. We work hard to make the online experience and delivery process as smooth as possible, so your feedback is very much appreciated.
We look forward to serving you again in the future!
Samples ordered and arrived within a…
Samples ordered and arrived within a few days.
Thank you.
30. kesäkuuta 2025
Vastaus yritykseltä Timbersource
That's wonderful to hear! We're so glad your samples arrived within a few days and that you're happy with the speed of delivery.
Thanks for sharing your positive experience!
Given the potential long lead time for…
Given the potential long lead time for my original order I was contacted to ensure I was happy with this or I could have a similar product within 3 Days. I was happy the service and care shown.
26. kesäkuuta 2025
Helpful sales rep
Placed order online. Timbersource called me to discuss my options, because the wood I requested couldn't be sourced at this time. We went through what I would be using it for and the sales rep was very helpful in providing alternative options at the same price.
Wood arrived cut to the exact size I needed and looks great (used as part of some garden structures being built outside).
Very pleased.
30. kesäkuuta 2025
Vastaus yritykseltä Timbersource
Thank you so much for taking the time to leave such a fantastic review! We're absolutely delighted to hear about your positive experience with Timbersource.
It's always our goal to ensure our customers find the perfect timber for their projects, even when unexpected sourcing challenges arise. We're particularly pleased that our sales representative was able to assist you effectively in finding suitable alternatives at the same price point.
Knowing that the wood arrived precisely cut and looks great as part of your garden structures is incredibly rewarding for our team.
We truly appreciate your business and kind words. We look forward to serving you again in the future!
Warm regards,
The Timbersource Team
Wood supplied to my exact size…
Wood supplied to my exact size requirements. Great service.
30. kesäkuuta 2025
Vastaus yritykseltä Timbersource
Thank you for your excellent 5-star review!
We're thrilled to hear that the wood supplied met your exact size requirements and that you received great service. Providing precise cuts and outstanding customer care are top priorities for us, so your feedback is truly appreciated.
We look forward to assisting you with your future timber needs!
I would highly recommend Timbersource.
I would highly recommend Timbersource.
Smooth process from start to finish. Chris is highly knowledgeable and gave some great advise.
product we received was delivered in time for our project at of a very high quality. 5* Service
26. kesäkuuta 2025
Vastaus yritykseltä Timbersource
Thank you so much for your fantastic 5-star review and for highly recommending Timbersource!
We're absolutely delighted to hear that you experienced a smooth process from start to finish. It's wonderful to know that Chris's knowledge and advice were so valuable to you, and that the product you received was of very high quality and delivered on time for your project.
Providing excellent service and top-notch products is what we strive for, and your feedback truly motivates our team.
We appreciate your business and look forward to assisting you again!
Warm regards,
The Timbersource Team
Vastaus yritykseltä Timbersource
Thank you for your 5-star review! We're glad to hear everything was "as expected." We always aim for a smooth and reliable experience for our customers.
We appreciate your business!
The Timbersource Team
Great product for my project
Great product for my project, delivered in time for me to meet my deadlines. Thank you
29. toukokuuta 2025
Vastaus yritykseltä Timbersource
Thank you for your fantastic 5-star review!
We're so pleased to hear that our product was great for your project and, crucially, that it was delivered on time, helping you meet your deadlines. We understand how important timely delivery is, and we're delighted we could support your work.
We truly appreciate your business!
Friendly and really helpful team
Friendly and really helpful team. Great wood and rapid delivery. Well packaged.
2. kesäkuuta 2025
Vastaus yritykseltä Timbersource
Thank you for your lovely 5-star review!
We're so pleased to hear that our team was friendly and really helpful, and that you were happy with the great wood, rapid delivery, and excellent packaging. We pride ourselves on all these aspects, so your feedback means a lot to us
Insert to fix main gate.
I have only used the company a couple of times and both time I have found them and particularly Katie very helpful so I would give them top marks.
2. kesäkuuta 2025
Very Quick Delivery and Everything as Ordered
Very quick delivery and everything as ordered. Website good to use and very easy and quick to order. I had my timber cut to my required specs which is also a great feature.
2. kesäkuuta 2025
Excellent service
29. toukokuuta 2025
The after sales service from Chris and…
The after sales service from Chris and Tom.
29. toukokuuta 2025
Poor customer service
Ordered a large sum of timber for my staircase. 1.5 months later the materials got delivered after countless delays and chasing/excuses
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Timbersource
Thank you for writing this review. Its not good to hear that we let you down on timescales and although its painful to get a 1 star, we can understand your point of view. Your comments are fair and this has been noted for internal review. I believe we had to restock in the longer lengths which caused the delays. We are sorry this impacted on your project . We will endeavour to use this for our learnings. Thanks again
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